1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Firefox suddenly not loading pages

Discussion in 'Fred's House of Pancakes' started by JimboK, Dec 22, 2007.

  1. JimboK

    JimboK One owner, low mileage

    Joined:
    May 1, 2006
    2,817
    187
    49
    Location:
    Chesterfield, VA
    Vehicle:
    2005 Prius
    Need some help from one of you computer experts, please. All of a sudden I can't get any web pages to load in Firefox. I get "Server not found" message for all of a dozen or so reliable sites. I have a good connection; I can bring the sites up in IE with no problem. Never had this problem before. Nothing has changed since I last successfully used FF on this machine 3 days ago, that I know of. At least I haven't knowingly changed anything, and I'm the only user.

    FYI, it's FF 2.0.0.11 on Windows XP Home Edition. My connection is via Sprint mobile broadband, showing a good signal and connection speeds.

    Any ideas? Many thanks in advance.
     
  2. JackDodge

    JackDodge Gold Member

    Joined:
    Sep 22, 2005
    2,366
    4
    0
    Location:
    Bloomfield Hills, MI
    Vehicle:
    Other Hybrid
    Clear private data in Firefox. Shut down Firefox, do cntl+alt+del and look for any instances of firefox.exe in task manager and shut them down. Start Firefox back up. Select "start new session" if asked. Off hand, it sounds like port trouble and should be cleared up by doing the above.
     
  3. JimboK

    JimboK One owner, low mileage

    Joined:
    May 1, 2006
    2,817
    187
    49
    Location:
    Chesterfield, VA
    Vehicle:
    2005 Prius
    Thanks, Jack. I've tried all that, and I've shut the computer down and restarted. No luck.
     
  4. TheForce

    TheForce Stop War! Lets Rave! Make Love!

    Joined:
    May 30, 2005
    3,461
    537
    0
    Location:
    Wheelersburg, Ohio
    Vehicle:
    2006 Prius
    Model:
    N/A
    Open firefox. Click file, work offline. There should not be a check mark beside "work offline".
     
  5. JimboK

    JimboK One owner, low mileage

    Joined:
    May 1, 2006
    2,817
    187
    49
    Location:
    Chesterfield, VA
    Vehicle:
    2005 Prius
    Thanks, Jay. "Work Offline" is not checked, nor has it been.

    Any other ideas?
     
  6. TheForce

    TheForce Stop War! Lets Rave! Make Love!

    Joined:
    May 30, 2005
    3,461
    537
    0
    Location:
    Wheelersburg, Ohio
    Vehicle:
    2006 Prius
    Model:
    N/A
    Well since IE works ( not very well ;) ) then it sounds like a firewall is blocking FF. Did you install a firewall or mess with your firewall settings? Do you use a firewall? Norton? McAfee? ZoneAlarm? Windows XP firewall? If you use any of these disable it and try FF.
     
  7. desynch

    desynch Die-Hard Conservative

    Joined:
    Feb 14, 2007
    607
    2
    0
    Location:
    Lakehouse
    Vehicle:
    2007 Prius
    Firefox has been updating itself more than Windows does, lately. I ditched Firefox.

    IE FTW!
     
  8. JackDodge

    JackDodge Gold Member

    Joined:
    Sep 22, 2005
    2,366
    4
    0
    Location:
    Bloomfield Hills, MI
    Vehicle:
    Other Hybrid
    http://forums.mozillazine.org/
    Go to Firefox's support forums, they're the real experts. I've had the problem you're having but was able to clear it up myself. The only other thing I can think of is the connection settings in Firefox need some changing. You may have proxy setttings that you don't need or encryption settings need to be changed.
     
  9. JimboK

    JimboK One owner, low mileage

    Joined:
    May 1, 2006
    2,817
    187
    49
    Location:
    Chesterfield, VA
    Vehicle:
    2005 Prius
    Jay, I first thought about the firewall but I figured it was site-specific and not browser-specific. Nonetheless, I tried your advice of disabling it, and still no success. I'll try rebooting again shortly to see if that matters, but I don't think it will.

    Desync, going back to IE permanently is a last resort. But you got me to thinking: Maybe a recent FF update is the culprit. When I have a few minutes later I'll go to Mozilla's site to see if there's a newer version and download it.
     
  10. JimboK

    JimboK One owner, low mileage

    Joined:
    May 1, 2006
    2,817
    187
    49
    Location:
    Chesterfield, VA
    Vehicle:
    2005 Prius
    Thanks, Jack. I hadn't thought of that. Out of sight, out of mind. I guess I knew the forum existed, but FF typically is so problem-free that I've had no use for it.
     
  11. hobbit

    hobbit Senior Member

    Joined:
    Mar 23, 2005
    4,089
    468
    0
    Location:
    Bahstahn
    Vehicle:
    2004 Prius
    Model:
    N/A
    How the heck would a firewall be blocking one browser and not
    another? It's all TCP 80.
    .
    Did you set a proxy [or did something set it for you] and you can't
    reach whatever that proxy setting is? I believe FF keeps its own
    notion of proxies, and that *would* survive a cache-clear/reboot.
    .
    _H*
     
  12. qbee42

    qbee42 My other car is a boat

    Joined:
    Mar 2, 2006
    18,058
    3,074
    7
    Location:
    Northern Michigan
    Vehicle:
    2006 Prius
    Some of the Internet security programs keep an access list for each application, including port rules for each. Even though all the browsers will be going through port 80, some may be denied access. In this case it's more of an outbound firewall than the normal "keep the world out" firewall.

    Tom
     
  13. vtie

    vtie New Member

    Joined:
    Apr 11, 2006
    436
    1
    0
    Location:
    Gent, Belgium
    Vehicle:
    2006 Prius
    Think about it: there is quite a difference between a bonafide browser, accessing the internet over port 80 and a Trojan Horse, sending private sensitive information collected from you computer over that same port 80.

    Every client-side firewall worth that name has rules that are application bound. Each individual application that wants to use port 80 outbound has to be granted permission for that. If not, the protection is essentially useless against the most dangerous threat these days. Good firewall application even check the application's binary checksum to verify if there hasn't been tampered with.

    You can check the active rules for the firewall, and verify that the currently used version of Firefox still has all necessary priveledges
     
  14. JimboK

    JimboK One owner, low mileage

    Joined:
    May 1, 2006
    2,817
    187
    49
    Location:
    Chesterfield, VA
    Vehicle:
    2005 Prius
    Many thanks again to all who responded. I'm on my laptop now -- using FF; the problem machine is my desktop box. When I can put the two machines side-by-side (they're currently at different locations), I'll compare all FF and firewall settings between the two. If I can't find something that needs to be reconfigured, I'll post something on the FF forum.
     
  15. JackDodge

    JackDodge Gold Member

    Joined:
    Sep 22, 2005
    2,366
    4
    0
    Location:
    Bloomfield Hills, MI
    Vehicle:
    Other Hybrid
    I've gotten all of the recent updates and not had any trouble on either my Macs or my Windows box any step of the way. Your individual situation, whatever that may entail, is the problem. If it was with a Firefox update, per se, I would be experiencing it too.

    One question, though, are you using the ad block plus plugin with Firefox?
     
  16. daniel

    daniel Cat Lovers Against the Bomb

    Joined:
    Feb 25, 2004
    14,487
    1,518
    0
    Location:
    Spokane, WA
    Vehicle:
    2004 Prius
    Have you tried doing a clean install of Firefox?
     
  17. JimboK

    JimboK One owner, low mileage

    Joined:
    May 1, 2006
    2,817
    187
    49
    Location:
    Chesterfield, VA
    Vehicle:
    2005 Prius
    Yeah, I got to thinking about that after my last post. That will probably be the first thing I try when I get back to my desktop later this week. Many thanks!
     
  18. boulder_bum

    boulder_bum Senior Member

    Joined:
    Mar 11, 2007
    1,371
    38
    0
    Location:
    Castle Rock, CO
    Vehicle:
    2007 Prius
  19. daniel

    daniel Cat Lovers Against the Bomb

    Joined:
    Feb 25, 2004
    14,487
    1,518
    0
    Location:
    Spokane, WA
    Vehicle:
    2004 Prius
    Firefox fails to work with some sites. When that happens I use Safari. IE "works" with more sites, if by "works" what you mean is that it lets hackers into your computer. I've never felt better about computing than I have since I gave Bill the boot.
     
  20. vtie

    vtie New Member

    Joined:
    Apr 11, 2006
    436
    1
    0
    Location:
    Gent, Belgium
    Vehicle:
    2006 Prius
    If you think that Firefox is a 'safe' browser, take a look here: http://www.mozilla.org/projects/security/known-vulnerabilities.html#Firefox

    I use Firefox myself (mainly because it has the best compatibility wit SVG), but it's not without it's share of problems. The recent flood of updates clearly illustrates that. Particularly Firefox's implementation of JavaScripts seems to be a mess.

    The Firefox developers are quickly learning that having double digit market share has some nasty consequences (like M$ knows for years). Hackers start to keep a close eye on Firefox vulnerabilities. And, quite conventient for them, many of those vulnerabilities work equally well on Windows, OSX and Linux.