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Red Triangle/Dealer Refusing to Honor Hybrid Warranty?

Discussion in 'Gen 2 Prius Main Forum' started by SanPR, Feb 6, 2008.

  1. SanPR

    SanPR New Member

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    still the Red triangle!

    Hello There!

    I messed up my car recently!.... Ran out of gas and Dealer told me warranty got voided...

    long story short, I replaced the HYbrid Battery (got a used one off Ebay) and the 12 V battery also, since It had to be jumped before starting the car.

    Now, after replacing the 12v battery, the Red triangle is still showing up!

    I got a scangauge II and it is not showing any codes!!!

    Before installing the battery I checked and all terminals were clean. THe 12V I got straight from the dealer.

    anyways, there seems to be something draining the 12v battery, since as soon as I turned the car off, the voltage kept going down!!!

    anyways, I disconnected the negative terminal, so I dont mess up the new battery....

    The car moves... so it probably can be driven to the dealer, but I dont want to risk it... plus this people are the ones that didnt want to cover the warranty, so I hate them. ID rather pay some other dealer... call me petty... heh

    what else can this be?

    I connected the scan gauge to my mother in laws car and It got a code of it, so I figure it works... It also sees the voltage, rpm and all the info from the car....
     
  2. qbee42

    qbee42 My other car is a boat

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    Re: still the Red triangle!

    Have you tried starting three times to clear the codes?

    Tom
     
  3. SanPR

    SanPR New Member

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    Re: still the Red triangle!

    starting 3 times???

    what just start it, turn it off.. 3 times???

    I turned it on and off a few times, but shoot,, I dont know if three consecutive times .

    lemme check..
     
  4. SanPR

    SanPR New Member

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    Re: still the Red triangle!

    well here goes...

    I start, and it doesnt give me the ready message, but I get the red triangle and problem on the touchscreen... I can only turn it off by pressing the button twice, no brakes...

    I try the second time and it gives me the ready, and the engine comes on, but still error message...

    third time it goes back to no ready message...

    seems to be once it doesnt start, second time it does...
     
  5. 9G-man

    9G-man Senior Member

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    Re: still the Red triangle!

    How did you determine the HV Battery needed replacement?
     
  6. SanPR

    SanPR New Member

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    Re: still the Red triangle!

    dealer told me...

    there was a code saying one of the modules was low...

    I opened it when I took it out and more than half the terminals were full of that gray gunk bad batteries get....
     
  7. 9G-man

    9G-man Senior Member

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    Re: still the Red triangle!

    Corrosion? Are you the original owner of the car and how many miles on car? To what SOC did you deplete the battery to when you ran out of gas?
     
  8. SanPR

    SanPR New Member

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    Re: still the Red triangle!


    yeah, Im the original owner...

    THe battery died completely I figure... the car started back when I put gas back on the tank... It was a while ago, I dont remember the details, but the thing ran out...

    the car has 80K miles on it...

    other than now, the only other extended period of time the car wasnt run was when it got moved from Puerto Rico to Miami... it took them three- four weeks... no issues back then...
     
  9. 9G-man

    9G-man Senior Member

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    Re: still the Red triangle!

    So, in other words, you ran out of gas and the car recovered from that event, and ran fine, initially. Later your battery problem developed and the out-of-gas event is being blamed for the battery damage.
    I'm just trying to fully understand what happened.
    Did powering the car on-off 3 times help?
     
  10. SanPR

    SanPR New Member

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    Re: still the Red triangle!


    yep... that is basically it...

    Ran out of gas six months ago,,, went to the gas station, put gas in it, car restarted and ran fine for a couple of months....

    No issues, one day on the highway the Red triangle comes on. Car still runs...

    Car shuts down halfway home. I leave it in a parking lot until the next day. I take it too the dealer, they say battery discharge due to car running out of gas voids the warranty. They quote 5k to repair, which I dont have.

    I leave the car in the driveway till I can get the battery on ebay. (and the money... hah!) Anyways, along the way the 12v dies, and I cant restart the car anymore...

    I get the battery like a month after, and I install it. old battery is corroded and stuff... ebay one is clean!

    I jumped the car when I installed the ebay HV and the car started up, with no triangle or anything. when I turn off the car, the 12v starts to discharge (you can see the voltage going down on the meter!)

    when I try to restart, the triangle reappears... I figure its the 12v dying.

    12v is replaced with a brand new one...

    reds triangle still there, car gives the "car will not charge while in neutral" but its in drive.

    I try to start it three times... first time I dont get the ready message, second time I get it, third time I dont get it...

    when I dont get the ready message, I have to press the button twice, the car wont go off just by pressing it once...

    shit, I cant recall any more details...
     
  11. 9G-man

    9G-man Senior Member

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    Re: still the Red triangle!

    If the two events were seperated by a couple months, how did the dealer know you originally ran out of gas?

    What's was the SOC of the ebay HV battery upon installation? And now?
     
  12. SanPR

    SanPR New Member

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    Re: still the Red triangle!


    theres a code on the system that says car ran out of gas, or something to that effect/...

    SOC went down to two bars (thats what you mean right?) but after starting the thing it goes up to crap I dont know... 5 or 6.. like the max it goes when the car is idle...
     
  13. 9G-man

    9G-man Senior Member

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    Re: still the Red triangle!

    Cool, so the new HV battery is charging when the ICE is running.
    But your 12v battery is draining, and that's the root of the inconsistent power-on, ready sometimes, problem.

    What was the SOC of 12v battery prior to installation. Can you charge it fully, with a 12v battery charger, with at least 2 amps?
    Sounds like maybe your still having 12v battery low voltage problems, and can't get a good reset of everything.
     
  14. Bob64

    Bob64 Sapphire of the Blue Sky

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    Re: still the Red triangle!

    one of your doors may be open. That "can't charge while in neutral" message means that one of your doors may not be fully closed.

    Try turning off the prius and locking it.

    Oh, and when they say off/on 3 times, i think its with your foot on the brake.

    Hell, just turn it on, wait a minute, turn it off, then turn it back on, wait another minute, then off, then on and off again. Perhaps that'll clear it.
     
  15. SanPR

    SanPR New Member

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    Re: still the Red triangle!


    Ill try to charge more tomorrow... the doors /door were probably open.. Ill try with all closed, but why the red triangle? thats what worries me....

    Thanks for the help though...
     
  16. Flying White Dutchman

    Flying White Dutchman Senior Member

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    Re: still the Red triangle!

    this red triangle is not direct related to the HV battery or is it?
    its juts means there is a problem
    may be the 12 volt battery
    of the HB battery
    or a parkbrake problem?
     
  17. statultra

    statultra uber-Senior Member

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    Re: still the Red triangle!

    its most likely your 12 volt battery, usually when the 12 volt battery goes bad it gives a red triangle before starting up or random errors where it wont stay in gear, and say "Please put your car in park.. " or something
     
  18. richard schumacher

    richard schumacher shortbus driver

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    Re: still the Red triangle!

    [deleted]
     
  19. abq sfr

    abq sfr New Member

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    Re: still the Red triangle!

    And remember... when the drivers door is open or not shut all the way when you take it out of Park all hell breaks loose including red triangle, continuous beep, and the message "car will not charge while in neutral". Pretty serious messages for simply an open door if you ask me. Maybe its really OK?
     
  20. SanPR

    SanPR New Member

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    Re: still the Red triangle!


    For real???

    why is it that I only seen this red triangle now? because I probably have been troubleshooting the thing by moving a few feet on my driveway, with either a door or the hatch open!

    gotta check these as soon as I get home...