Has anybody had to have a door replaced?

My neighbor backed into my Prius right between the driver's door and left fender, so both needed to be replaced. The first door came in and was all painted and put back together when I noticed that there was some raw metal where the bottom of the door meets the window frame part. Some caulking was missing. Then we noticed that all of the caulking is missing on the entire door. The guy at the body shop (which I will tell you about after the car is done) says that Toyota missed a step in manufacturing. The caulking is perfect, so it's obviously done by a robot. So, they ordered another door and the same thing...no caulking. He calls Toyota and for some reason the local Toyota dealer says that they all come that way. I can't imagine Toyota sending doors that are incomplete. Does anybody know is this is fact, or BS?

Thanks!

 

Here's the top corner of the door. Left no caulking (new door), right with caulking.

 

Here's where the bottom of the door meets the window frame. Left no caulking (new door), right with caulking.

 

Here's the bottom of the door. Left has no caulking (new door), right with caulking.

As you can see from the pictures, there's caulking all over the door on the original, but not on the new door. What do you think?

 

The work is being done at a non-Toyota body shop in Long Beach. However, it is a certified car dealership. The Toyota dealer in the area recommends this body shop and so does my insurance company. I'm suppose to go back there to see what they have done with a new door to see if it's acceptable. I don't think that anybody can caulk like a robot. I just want my car back the way it was brought in but without the big dent in the side. This will be the third time that I leave it there. Each time something else is wrong. I asked the manager if they have worked on Priuses and he said no problem. They do everything. I then mentioned that they are unlike other cars and he said that they do them all the time. I don't think that they have encountered replacing a door. Somebody should have caught this. I've talked to the GM and he's a waste of time. I just find it strange that a women (me) who's not in the business has to tell them that the door isn't quite right. Whatever happened to comparing parts before replacing? There are other issued too. Wind noise that wasn't there before, the way the triangle window was cut out damaged the rubber around it, scratch on roof probably done by the magnetic number cone that they stick on the roof, light colored plastic at the base of the triangle window isn't seated properly. Keeps popping up. Plastic front window pillar is loose and probably not attached properly. I hate this!

 

Dogfriend - I'm anxious to see the body repair manual page you sent, but I can't open your pdf.

 

Dogfriend - Thank you for the info. The pdf opened after I downloaded it onto my desktop. I have e-mailed it to the body shop manager and hope they can do it with a professional look.

 

Removed.