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2007 12v battery dies (4th time)--please help

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by bnprius, Aug 23, 2008.

  1. bnprius

    bnprius Our Prius at 200K

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    Follow-up: See message #7 in this thread for a summary of many PriusChat postings on this topic, which appears to be a common enough problem that it suggests a possible flaw in the Prius design; also see #16 for a relevant Technical Service Bulletin (thanks, Patrick Wong and many others for the great practical advice in this thread)--BN

    This is my first post to PriusChat. I have a 2007 Prius (Pkg. 3) purchased new a year ago, and my wife & I love everything about it--we're averaging over 50 mpg and have not had a problem of any kind. Posts on PriusChat have been interesting, and the "unofficial" Prius User Guide has been especially helpful.

    My parents bought their Prius (also a new 2007) shortly after we did, hearing how much we liked ours. Unlike our experience, they have had the 12V battery die FOUR times. Their Toyota dealer has replaced the 12V battery once or twice but that has not solved the problem.

    They drive the car only once a week or so, and then typically for less than 10 miles, being quite elderly. I suspected that having the Smart Key System on might contribute to draining the battery, so I turned it off when visiting them a few months ago. Unfortunately, my mother told me tonight that the battery has died a 4th time, leaving the Prius totally unresponsive. When this happens, the only way that the car will respond is to jump-charge the 12V battery--fortunately, my brother was able to do this, but we fear this will happen again.

    I've read the posts about doors left ajar possibly causing 12 battery drain, but doubt this is the problem since they are conscientious about closing all doors and locking the car.

    Their dealer (in Sandy Springs, GA) has not been helpful in suggesting a solution. Is it possible that their Prius has a defect? Their previous car, a 1998 Olds Intrigue, never had this problem even with their driving habits.

    I welcome any and all advice!

    Happy 2007 Prius owner in Ypsilanti, MI
     
  2. Patrick Wong

    Patrick Wong DIY Enthusiast

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    The Prius should be READY for at least 30 minutes every two weeks, to keep the 12V auxiliary battery and the traction battery charged. It appears that your parents' car is not driven sufficiently to keep the battery charged.

    It is possible that the vehicle has a defect. To ascertain that, you would have to hook up a digital multimeter to the battery so that you can determine current being drawn when the car is IG-OFF and locked up. The current should probably be ~30 mA or so.


    Assuming that the vehicle has no defect, then the possible solutions include:
    1. driving the car more often
    2. disconnecting the 12V battery when the car is not in use
    3. or hooking up a battery tender to charge the battery at a low rate when the car is not in use.
    After the 12V battery is jump started, leave the car READY for an hour or so, so that it can charge up. Make sure that the battery polarity is correct as severe damage can be caused for a botched jump start.
     
  3. bnprius

    bnprius Our Prius at 200K

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    Patrick,

    Thanks for your reply. Since my parents are 700 miles south of me, I'll have to try to solve their problem long-distance. We'll have to depend on the Toyota dealer to diagnose a potential defect. Disconnecting the 12V battery is not an option for my parents, who are nearly 90!

    Could you explain what you mean by "READY"? Even though I drive our 2007 Prius daily, that doesn't ring a bell.

    You mention a "battery tender". Could this be used by my parents without their going under the hood? Could it connect through the cigarette lighter?

    By the way, I've now found a very extensive thread on PriusChat, "Dead 12V Battery--A Glove Box Remedy", and another, "12v battery dead--related to transaxle", so this problem appears not to be an isolated case. These are in the Prius Technical Discussion forum. Unfortunately, the proposed fix in the "Glove Box Remedy" thread is beyond what my parents are capable of, unless their Toyota dealer can install the CoastalTech 'Continuously Powered Socket Mod'. And would that void the Prius warranty?

    Thanks again, Bill N., 2007 Prius owner in Ypsilant
     
  4. Celtic Blue

    Celtic Blue New Member

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    This is most likely the result of the vehicle not being driven enough. The Prius with its unusual battery configuration and related systems is prone to this sort of problem. Being driven only 10 miles once a week is not sufficient to charge the 12 V each time. After enough cycles of losing charge it is eventually going to come up short. (My V8 Tundra would have a problem with this as well when I was in Georgia. I learned the hard way in cold weather when it was driven only a few times a week for a few minutes at a time. After about a month of this the battery was dead.)

    It is of course possible that there is an electrical gremlin or that they are doing something wrong, but what you describe sounds more like a problem of not being driven enough to charge the battery.

    One thing I did when I drew the Tundra battery down too far was to put a plug-in digital volt meter in the accessory slot so I could turn the key to check charge before starting, and I could see if it had enough charge retained when I shut down. This confirmed that the truck wasn't the problem, it was that I wasn't giving it time to charge--operator error. If the difference between volts lost each time and the amount recharged during the drive was 0.1 V it wouldn't be long before the battery was weak. (I found this little gadget by Whistler in a box of garage sale parts.)
     
  5. Patrick Wong

    Patrick Wong DIY Enthusiast

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    Hi Bill,

    Look at the instrument panel and see the READY light that appears after you have started the car and it is ready to be driven. Note that the READY light goes off when the car is ACC-ON (i.e., the MFD is on but no instrument panel warning lights are on) or when the car is IG-ON (the MFD is on and the instrument panel warning lights are on.)

    You can cycle between IG-OFF (where the car is turned off), ACC-ON, and IG-ON by repeatedly pressing the POWER button while leaving the brake pedal alone. Then, when you want the car to be READY, just depress the brake pedal and then press the POWER button.

    The battery tender has to be connected either directly to the 12V battery located in the passenger side of the hatch; or else to the dedicated jump start terminal within the main relay/fuse box located in the engine compartment near the inverter. This could not be connected through the auxiliary power port unless you have that port rewired so that it is "hot" at all times. Such rewiring would void the Prius warranty to the extent that the modification was shown to cause a problem.

    It is highly unlikely that a Toyota dealer would agree to install an aftermarket modification, so you would have to find a local stereo shop to do that work.

    Further, the Prius may not be the right vehicle for your parents if they have no reason to drive more than ten miles a week. (In that case, they may do well just to take a cab, saving all of the expense associated with owning a new vehicle.) Although a battery tender will take care of the 12V auxiliary battery, this does not help the traction battery which has its own charging requirements to stay healthy.
     
  6. Mr.Vanvandenburg

    Mr.Vanvandenburg Senior Member

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    My first 8 months or so useage on my 2007 was about like what you described. I would turn the smart key off, had no 12 v problems. I was gone for a month, no problems. Since the cars are made to a good standard, it would be a suggestion to make sure they are not leaving something somewhere on and that they are turning the car off correctly? When I test drove before buying, several had dead batteries on the lot, due to salesperson errors.
     
  7. bnprius

    bnprius Our Prius at 200K

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    Patrick and Shawn,

    Thanks for your helpful posts. Patrick, your point as to whether the Prius is the right car for people who drive seldom & then for short trips is rational--but our advice to my parents to a) stop driving and b) keep their Olds or buy something basic like a Corolla, fell on deaf ears. My mother, at age 89, is a dedicated environmentalist who wanted to make her statement and have her dream electric (or half-electric) car. But needless to say, their average miles-per-gallon is far less than ours (we rarely drive our Prius for less than 10 miles).

    In summary, this is the advice I'll give to my parents to avoid killing their 12V battery or be prepared if it happens:

    1) Test the Prius 12v battery for excessive current drain when Prius is off (thanks, Patrick)--if there's a problem, we'll demand a warranty repair from Toyota.
    2) Drive it regularly and for longer trips, perhaps by having my siblings drive it when needed.
    3) Keep the Smart Key System turned off.
    4) Turn off the light in the trunk to avoid draining battery if lid is left ajar.
    5) Make sure the parents and nearby brothers know how to connect a battery charger or jump start cables. Keep cables & charger ready to use.

    Further suggestions for a tips or a fix are welcome. Given the huge number of posts on PriusChat about dead/dying 12v batteries, this appears to be a flaw in the Prius design. Having said that, I've personally had no problem with my 2007 Prius, but that may be due to driving habits that do not challenge the 12v battery/charging system. Let me stress that we think our Prius is the most amazing car we've ever owned or driven! I'll also mention that Prius appears to be one of the most reliable cars by a long shot, based on the reliability surveys published by Consumer Reports (ConsumerReports.org - Find Product Reviews and Ratings from Consumer Reports).

    For others concerned about the dead 12V battery problem, here are some of the more interesting posts I've found elsewhere on PriusChat--I provide these links with no guarantee of the accuracy of the information therein:

    a) Recharging 12v battery, http://priuschat.com/forums/prius-main-forum/32492-recharging-12v-battery.html
    b) Replacing 12v battery, http://priuschat.com/forums/prius-main-forum/9271-replacement-12-volt-auxiliary-battery.html
    c) Prius 12v battery unusual (& expensive) type, http://priuschat.com/forums/prius-main-forum/29342-12-volt-battery-cost-275-00-2005-prius-w.html
    d) Battery jump starter kits, http://priuschat.com/forums/prius-main-forum/50795-inexpensive-battery-jump-starter-kits.html
    e) Recharing 12v battery, type of charger necessary, http://priuschat.com/forums/prius-technical-discussion/48303-recharging-after-dead-12v-battery.html
    f) Regarding the Jump Start Terminal, http://priuschat.com/forums/prius-technical-discussion/42880-regarding-jump-start-terminal.html
    g) Ugh, I think my 12v battery is dying, http://priuschat.com/forums/care-ma.../45002-ugh-i-think-my-12v-batterys-dying.html
    h) Battery dead yet again, http://priuschat.com/forums/prius-main-forum/41970-battery-dead-yet-again.html
    i) New 2007 Prius, dead battery (on dealers mis-handling diagnosis), http://priuschat.com/forums/prius-main-forum/26680-new-2007-prius-dead-battery.html
    j) Dead 12v battery (discussion of technical reason why this is a common Prius problem), http://priuschat.com/forums/care-ma...ead-12v-battery-here-s-quick-way-restart.html
    k) How to open doors or hood when 12v battery dead, http://priuschat.com/forums/prius-m...oors-just-hood-when-12-volt-battery-dead.html
    l) Dead 12v battery: A Glove Box Remedy?--(a story of persistance to fix the source of the problem, with valuable info about complications of using jump starter kits), http://priuschat.com/forums/prius-technical-discussion/42651-dead-12v-battery-glove-box-remedy.html
    m) Jumper battery for Prius (a low-tech solution), http://priuschat.com/forums/prius-main-forum/34567-jumper-battery-prius.html

    Many thanks to all who contributed these informative posts,
    Bill Nolting, Happy 2007 Prius owner in Ypsilanti, MI
     
  8. Patrick Wong

    Patrick Wong DIY Enthusiast

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    Hi Bill,

    Regarding 5), pls make sure that anyone who may be in a position to do the jump start recognizes that battery polarity is very important. A mistake can be very costly: at minimum, replacing the fusible link and a few other fuses within the main relay/fuse box; and at maximum, replacing the inverter for several thousand $s, due to a blown DC to DC converter within.

    Here are two more items for your list:

    6) Make the Prius READY for a 30 minute period, at least every other week. (Not necessary to actually drive the car during this time.) If 6) is done conscientiously, this should keep both the 12V and traction batteries in good shape, and reduce the need for 5).

    7) Since the car will be driven < 1,000 miles per year, the engine oil and oil filter should be changed annually.
     
  9. bnprius

    bnprius Our Prius at 200K

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    Patrick,
    Thanks for the additional tips. Getting correct polarity when jumping/charging is of course essential for any car, but with the complexity of the Prius system, a mistake could be even more expensive.

    Your suggestion to simply turn on the car to "Ready" for at least 30 minutes per week (whether moving or stationary) is probably the most valuable tip of all, because of its simplicity!

    I must have understated the amount my parents drive, since they have over 5,000 on the odometer in less than a year's ownership. But the point of an annual oil+filter change for a car that is driven mainly for short hops is well-taken (I recall reading that this kind of driving is among the toughest on the engine, even for conventional cars--in the excellent book "Break it in Right" by Robert Sikorsky, an engineer--his advice we followed for breaking in our Prius, too).

    Thanks again, Bill
     
  10. dwreed3rd

    dwreed3rd New Member

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    Patrick, <1000MPY, thats only 2-3 tanks/year. Any cosiderations regarding sitting long periods with E10 in the tank, water absorbtion? I assume that the bladder reduces the problem, but would you suggest any additives such as MDR E-Zorb to play safe?
     
  11. JimN

    JimN Let the games begin!

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    Since the Prius is locked the hatch light shouldn't be the problem as the hatch is closed. If it isn't closed there will be 1 beep when trying to lock.

    My mother has a 1999 Delta 88 and doesn't drive much, but more than your parents. The battery doesn't hold a charge but is not defective. The warning sign of "not got to start in the near future" is when 1 of the idiot lights comes on (security?). A jump & the car is fine.

    IMO they just need to drive the car. If you swapped cars I'll bet your Prius develops a "battery problem" while the problem with their Prius is fixed.
     
  12. Patrick Wong

    Patrick Wong DIY Enthusiast

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    Hi Dave,

    Since Bill revised the estimate of his parents driving to > 5K miles per year, they are probably buying gas 1 - 2x per month - hence the gas should not be aging unduly.

    I don't know how fuel additives would react to the resin bladder, so I am not in a position to say their use is good or bad.
     
  13. dwreed3rd

    dwreed3rd New Member

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    Thanks Patrick! The reason it was fresh on my mind is that our Ford Club Wagon has two tanks, 18 & 22 gallons. It will go when the Prius arrives, but until then, I'm thinking of running one dry and throwing a bottle of MDR E-Zorb in the other, now that they're pumping E10 in GA.
     
  14. Celtic Blue

    Celtic Blue New Member

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    Bill,

    One other possibility came to me when looking at Jelloslug's "project car" thread. He shows a pic of a dealer installed alarm system that could drain some 12V. This is a long shot but is there anything like that installed on their vehicle?
     
  15. bsd43

    bsd43 Member

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    I'd say that it's more efficient to plug a Battery Tender in after every drive, then have to do 30 minutes in READY (which would include a full ICE warm-up cycle). The BT that I have has leads that you can permanently attach to the battery terminals, leading to a set of SAE 12V connectors. Use that, and there's no way to screw up the terminal colors. Use zip-ties to route it, and you might not even have to open the hood to hook them up.
     
  16. Patrick Wong

    Patrick Wong DIY Enthusiast

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    This is quite true with respect to the 12V auxiliary battery. However the battery tender does nothing for the traction battery.

    Bill originally described a situation where his parents' Prius is only being driven < 1,000 miles a year. In that case the traction battery may not receive sufficient activity to keep the state-of-charge where it should be.

    The concept of making the Prius READY for 30 minutes comes from TSB PG007-03 that provides advice about vehicle storage. Note that the TSB also suggests disconnecting the 12V battery if the car is stored for more than 10 days at a time.

    Since Bill's parents want to be able to drive their car without reconnecting the battery, I suggested making the car READY for 30 min. every other week. This is overkill regarding the traction battery, but will ensure that the 12V battery stays in good shape.

    Now that we have learned that the car is being driven > 5,000 miles per year, then if Bill's parents are willing to connect/disconnect a battery tender whenever they want to drive the vehicle, that should be sufficient to keep the Prius ready whenever they need it.
     

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  17. jayman

    jayman Senior Member

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    I've covered this in earlier threads, but I have been using the VDC Battery Minder for almost 4 years now, on my Prius, my FJ, and at the hobby farm my work truck and tractor.

    It is absolutely safe to leave the battery minder plugged in 24/7, it won't cook a 12 vdc battery. The desulfation mode also extends the life and performance of conventional 12 vdc batteries

    The battery minder won't help the NiMH traction battery. As Patrick stated, the car must be in Ready for 30 mins to properly charge the NiMH battery
     
  18. edthefox5

    edthefox5 Senior Member

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    You didn't mention what package they have. Do they have the Premium JBL sound system which if memory serves has a possible defect in the audio power amp that keeps the amp on all the time.
     
  19. bnprius

    bnprius Our Prius at 200K

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    Many thanks to Patrick Wong for supplying TSB PG007-03 (reply #16 in this thread). In response to Shawn and Edthefox5, my parents' 2007 Prius has Package #3, i.e. is identically equipped to my Prius. They have no extra alarm or audio system.

    I've passed along to my parents Patrick's advice, based on TSB PG007-03, to run the Prius in the "Ready" mode for at least a 30-minute duration once every week or two--regardless of whether the car is stationary or being driven. It's valuable to know that this will maintain both the 12v and the HV batteries.

    I've also recommended to them that they have their Toyota dealer check to make sure there's not a defect in their Prius (which is still under warranty):
    a) 12v battery functioning, to make sure it charges correctly--since it's been drained empty several times, it might be worn out.
    b) Current drain on the 12v battery when Prius is off.
    c) Proper functioning of the charge system.

    I'll also look into a "battery minder" for their Prius. Does anyone know if Toyota dealers sell one, or will install one? I wouldn't go this route, though, if it would void the warranty.

    Bill N.
     
  20. Patrick Wong

    Patrick Wong DIY Enthusiast

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    Hi Bill,

    Regarding b) and c) of your list above, a digital multimeter would be sufficient to shed light on both items. To determine b), one would measure current drawn from the battery when the car is IG-OFF, all lights are off, and the car is locked. If much more than 30 mA, then some item remains powered on (Ed mentioned the JBL amp as one possible problem area, this was true with some early production 2G.)

    To determine c), one would make the Prius READY, then measure the voltage across the 12V battery. The correct voltage is ~13.8V. If this reading is found, then the DC to DC converter is working properly, hence the battery will be charged by the circuitry (given due time). This is not like the alternator/voltage regulator setup on regular vehicles where the alternator voltage can fluctuate depending upon engine speed and the battery's need to be charged.

    Regarding a) of your list, I've noticed some posters who have asserted that their dealer gave a passing grade to the 12V battery after a load test, only to find shortly thereafter that the battery has failed - hence I personally would not pay for such a test to be performed. My technique would be simply to measure the voltage across the 12V battery one hour or more after the car has been IG-OFF. If the voltage is much below 12.6V, it needs to be charged or replaced. If after charging and then leaving the battery alone for an hour, the open-circuit voltage remains much below 12.6V, then I would suggest replacing it.

    The battery minder is a device that you can easily install and remove; there should be no warranty issue as long as correct polarity is observed. Actually, battery minders will usually have circuitry so that the device will refuse to function if it is incorrectly hooked up to the battery. Do a web search, or else visit your local discount auto parts store.

    I recall your saying that your parents are in or near their 90s. My dad is 92 (and still driving his 2007 Prius 5K miles per year) so I can relate. It is a miracle every day that they can drive and not have an accident. Hence, the need to keep things as simple as possible. Good luck with the battery minder.