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Help My Prius ran out of gas with no warning

Discussion in 'Gen 2 Prius Main Forum' started by heyzeus17, Jul 27, 2009.

  1. heyzeus17

    heyzeus17 New Member

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    Help My Prius ran out of gas with no warning (light blink)

    and the dealer is telling me there is nothing wrong.

    I searched for similar threads but couldn't find one with my specific problem so...

    anyways,

    I ran out of gas, but my car never gave me any warning. I got the 09 prius back in december, been driving it with no problems for the past 6 months until I got it serviced recently in June. Since then I've noticed a couple weird things.

    I filled up my tank (6/14/09), drove 150 miles from San fernando valley down to San Diego where I'm now living and over those 150 miles the fuel gauge only went down by 1 dot. Thought this was strange so I filled up and the tank would only take 1.37 gallons. That works out to be 106 mpg, seems a little much and a little strange.

    Then after driving only 122 miles (6/14/09 to 6/22/09) my fuel gauge was half empty. Filled up the car and it took 5 gallons. Which works out to be about 23mpg. Again a bit strange.

    Next over about two weeks I drove it 340 miles on 10 gallons of gas. about 32 mpg, still low but not as strange as the previous two times.

    Also when my gas got low, my car beeped and the last fuel dot started blinking as it always has and as the manual says should happen when fuel is low.

    Well after that last time of filling up with 10.5 gallons I had been driving my car around and it got down to one dot and I had been still driving it around ( short distances only, my commute isn't very far) waiting for the light to start blinking before I went to fill it up. I had been keeping track of my mileage between the light blinking for the most part and so that's why I was waiting for it to start. Figuring I wouldn't run out of fuel because it should warn me before I'm so low that I run out of gas and there is a gas station less than a mile away.


    Well...I ran out of gas this morning pulling out of my driveway. Pulled out, started to drive off and engine died, all my lights went on (check engine light, vehicle stability control light, brake light and Big red triangle exclamation mark master warning light. I turned the car around and drove it back into my driveway and the battery died as I was pulling in and I had to push it the rest of the way into the garage (in neutral).

    Didn't know what was wrong as I didn't think it was out of gas, tried to restart the car a couple times but wouldn't get anything, lights came on (warning lights too) but nothing else and the car just sat there and could only shift into neutral.


    Had the car towed to the dealer as I thought something else was wrong. Dealer guy turned on the car. Lights showed up. The gas gauge still showed one dot and it wasn't blinking.


    I go to work they check my car over and call me a few hours later and tell me that all that was wrong is it was out of gas.

    I tell him that there has to be something more than just being out of gas wrong because I never got a warning light or anything.

    He tells me there is no warning light or warning of any sort on the prius. I tell him he's wrong, i've read the manual front to back and it's in the manual. He says he'll check it out and have his tech check the car. Calls me back, says ok there is a warning light but my tech checked the car and there is nothing wrong with the fuel gauge as we put 5 gallons in and it shows 5 bars.

    I say this doesn't solve my problem which was that there must be something wrong as I received no warning. He says the prius has a funny fuel bladder where sometimes the amount of gas in it will vary. I know about this issue it mostly is seen in colder climates though, i'm in cali and the temp is in the 80s-90s and the temp difference between san fernando valley and san diego isn't enough where this should be the problem.

    Plus the bladder issue doesn't change the fact that whether I have 7 gallons or 12 gallons of gas in the tank, when it gets down to 2-3 gallons the light should start blinking letting me know that the gas is down to around 2-3 gallons.


    Anyways, long story less long, the guy insists there is nothing else wrong with the car. So now I have to go pick up my car tomorrow, and I know the issue of my low mileage and this fuel problem won't be resolved as all they did was put gas in the car.


    So can anyone help has anyone had this issue or seen this issue before. Does anyone know what could be wrong or why my car might be doing this. These things never happened until in the past 4-5 weeks with the running out of gas happening this morning.


    What are my options, right now it seems like I will just always have to fill up at halfway because I can't trust the gauge and I'll have to carry gas in the car because I never know when it will run out if it doesn't warn me.


    Also while looking for info on google I stumbled on some people who said that running out of gas will void the battery warranty. When I turned on the car my battery was dead, like 1 bar I think if that. Now I didn't stupidly run it out of gas though, the warning system malfunctioned, so is the warranty something I should be concerned with being voided or is this only if you are like driving on the freeway with no gas.

    edit: also is it normal for all those lights to go on when the car runs out of gas. Don't know why the brake lights and check engine light and stability control light would need to go on if it's just out of gas
     
  2. galaxee

    galaxee mostly benevolent

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    one bar out of ten on the gas gauge wasn't sufficient warning? you're not going to get a ton of sympathy here, so brace yourself.
     
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  3. heyzeus17

    heyzeus17 New Member

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    lol I understand where your coming from but still

    being at one bar doesn't matter, only being one bar is totally besides the point.

    The point is that the car is SUPPOSED TO beep and then the light starts blinking when gas is low, if it doesn't one should generally be able to assume they have more than a gallon of gas in their car.

    when one's commute is only 2 miles on average and a gas station is only a mile away one wouldn't really worry about running out of gas when the warning light hasn't gone on yet.


    If i was going on a 60 mile trip with only one bar I would say you would have a point. But a 2 mile trip when that bar is not blinking is not gonna send off alarm bells in my head


    The car is manufactured and designed so that when the gas is low the bar starts to blink.

    If the bar doesn't blink when the gas is low or almost empty, that means there is some fault or problem somewhere. It's a malfunction.

    It's not meant to only work 70% of the time, it should work all the time, especially on a new car.

    I have never ever had a car run out of gas before the light went on. With the prius if the light goes on when there is about 3 gallons of gas left in the tank, then I should have at least around 40 miles left, if not more considering it's a prius. I've loved owning my car but the weird things over the past few weeks are starting to frustrate me.

    I'm not looking for sympathy anyways, i'm looking for an explanation or any ideas on what could be wrong and why it's doing this.
     
  4. hill

    hill High Fiber Member

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    Your traction battery isn't empty ... whether you have only one bar remaining on the gauge, or whether there are NO bars remaining. The system is designed in a way that if it looks full, it's really only 80% full. If the battery gauge looks empty, it's only 80% empty. The system is designed so that it doesn't over charge or over discharge. It's a more hearty system that way. Now of course if you continue to drive on EV when you're out of gas ... then you're tempting fate. Maybe try carrying a 2 gallon Jerry can around with you for a while ... and see if it happens again ... that way you won't have to be scared about running out of gas.
     
  5. djasonw

    djasonw Active Member

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    I've had my car for nearly six years and I don't use the gas gauge. I fill up the tank and look at the avg MPG and the miles driven on the tank. Once it gets near 400 miles I fill it up. I've never ran out of gas. Now if I was averaging 35MPG, I would fill up at 350 miles. Glad to say, I've never averaged that on a tank. Lowest was 38 and that was due to extreme cold and driving through a fierce blizzard back in '05. So, in the future you may want to do that instead. I can certainly understand your frustration. It was really a blessing that you didn't run out of fuel on the highway.
     
  6. bwilson4web

    bwilson4web BMW i3 and Model 3

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    Re: Help My Prius ran out of gas with no warning (light blink)

    Not quite, there was one last attempt but it was poorly reported.
    This short trip, slow speed, driving profile in the 2010 and 2003 can lead to a more or less, low traction battery level. As little as 2-3 miles at 45+ mph is enough to bring the traction battery up to mid and high scale.

    All of the lights were your last notice it was finally out of gas. IMHO, the vehicle should give a distinct error indication of a "Check Engine" light and an "all bars" flash on the fuel indicator. However, that doesn't seem to be 'in the cards.' Combined with a traction battery already at a low state and having been parked along with the NiMH self-discharge overnight, this makes sense.

    Repeated attempts to start the car when it is out of gas 'sets a flag' that prevents all further restart attempts until gas is put in the car. But you didn't know that was the case because of:

    • too many warnings and alarms - the "Three Mile Island" effect
    • lack of detail in Owner's Manual - is says 'dont run out of gas'.
    Having run out of gas in my 2003 over three dozen times and three times in my wife's 2010, I believe the 2003 style, similar to your 2009 style, is better than the 2010 style. The 2010 simply fails over into traction battery mode without even a "Check Engine" light. This ensures the traction battery level will soon fall, without the driver realizing it, and the car becomes an unexpected inertial mass without the traction battery power to get out of the way. Regardless, a 1 gal spare can solves the problem and gets the car rolling again.

    The only good news is after having run out of gas, it seemed to 'calibrate' the fuel tank and with one exception, the time on flash was fairly consistent, ~1.1 gallons in the 2003 and ~2.1 gallons in the 2010. Still, it is a nasty surprise if you are not expecting to run out of gas (in my case, I had a 1 gallon spare can and was expecting to run out.)

    You have my sympathies but you've stumbled across one area where the Prius could be better and 'set the standard.' I'm sorry your first experience was so unpleasant but it could have been worse. The worst aspect is the loss of confidence in the car.

    As a suggestion, I would recommend that you carry a 1 gallon, spare can in the future when the fuel indicator is lower than 1/4 tank. Then if you feel comfortable with your skill, plan to run out of gas just so you can observe without being surprised and see how well the traction battery can be used to get to a safe place.

    If you do decide to 'do the experiment,' I recommend using a road with 45-50 mph speed limits and plenty of shoulder or pull-off areas. This will ensure your traction battery is well charged and give you nearly a mile on the traction battery to reach a safe place. When 'all the lights' light up, drop your speed down and husband the last of your traction battery energy to reach a safe place to refill. I have driven as far as 130 miles 'on flash' and as little as 25 miles but usually I go about 60-75 miles. With a little planning, you'll find that running out of gas in a Prius isn't that bad, in fact a lot better than any other car, and can restore confidence.

    Bob Wilson
     
  7. qbee42

    qbee42 My other car is a boat

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    Your variation in fill amounts and calculated mileage is a normal artifact of the fuel tank bladder. While annoying, it is completely normal. What isn't normal is not getting the flashing fuel pip and the "add fuel" message on the MFD. The fuel gauge system has a calibration procedure for the inclinometer, which helps correct for hills. Yours may be off a bit. Perhaps you should run the calibration, or have the dealer do it.

    Tom
     
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  8. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
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    Here's my take.

    People have mentioned time and time again that the fuel gauge is top-heavy or filled-biased or whatever. Anyway, 140 miles and only one pip goes away is nothing overly unusual. I didn't say "normal" or "preferred", I said, "nothing overly unusual." It's been reported over and over again.

    Then when you pumped 1.? gallons into the tank, that amount didn't register. It was too little an amount for the car to recognize. So the one pip shouldn't have come back on. You knew the tank was full but the car didn't. So it's now reporting one pip less than what you know to be in the tank.

    Then you refilled when the tank indicated half-full. It was "reporting" half-full even though you KNEW it started full. But since it never registered the 1.37 gallons, the pips are incorrect. But the fact that you refilled 5 gallons should have reset the gas gauge and everything should have been okay.

    So it sounds to me as though the issue at hand here is that the last pip failed to blink and the [ADD FUEL] indicator never appeared on the MFD. In my opinion, that is odd behavior. Personally, I almost always drive to the flashing pip. That one time when the pip fails to flash, I'd be surprised too.

    I don't have an answer as to why the last pip never flashed and why you never got the [ADD FUEL] warning. But I can tell you that you don't need to be concerned when the first pip doesn't go away as quickly as you would like. It is my opinion that the first tank gave you concern for the second tank. And that short-filling the second tank caused seemingly erratic behavior of the second tank. Those two sequential tanks gave you great cause for alarm which caused you to question the overall accuracy of the gas gauge in general.

    In the end, I'm not convinced that you need to be concerned. I would be surprised if you ever run out of gas again.
     
  9. heyzeus17

    heyzeus17 New Member

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    So regarding my issue of my mileage being low or seeming to be off and rather low for the past couple weeks (23-35mpg compared to in the 40's before):

    What is the best and most accurate way to go about monitoring my miles per gallon.

    My current method is I take the total miles I had driven when I last filled up, and subtract it from my total miles driven when I currently fill up to get the miles driven between fill ups. Then I divide it by the amount of gas in the car figuring that's the about the amount of gas I used and that gives me the MPG.

    Here is a picture of my mileage chart:

    (Prius chat won't let me post a link to my picture since apparently I don't have 5 posts yet, annoying but anyways...)

    there we go
    [​IMG]


    I divide column C by column D to get mpg. Is this the proper and more accurate way to track my mpg or is the better way to go by what the prius computer says on the info screen where it has the bar graph
     
  10. heyzeus17

    heyzeus17 New Member

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    BTW: The mileage readout on the prius computer always has me getting better mileage than what my own calculations show when going by miles traveled/gallons filled up
     
  11. richard schumacher

    richard schumacher shortbus driver

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    Use the info screen. It counts actuations of the fuel injectors, which are well calibrated. Your own data show the effects of the variable bladder capacity and the fact that the amount of gas put in at any one fill is usually not the same as the amount of gas burned since the last fill. Look at 14 June, for example.

    If instead you take total miles driven divided by total gallons *ever* added you'd get a much more accurate idea, because the random errors would be averaged out. People keeping long-term records often report that the info display value is about 2% higher than their manual value, presumably some combination of evaporative losses and gas station pump inaccuracy (which for some funny reason usually overstates the amount of fuel delivered).
     
  12. qbee42

    qbee42 My other car is a boat

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    Yes.
     
  13. bwilson4web

    bwilson4web BMW i3 and Model 3

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    SPAM shows up but the half-life is usually measured in minutes.

    As for trolls, it varies but we generally practice a form of posting vivisection. Sometimes, it has converted them but most are just 'hit and run.'

    Bob Wilson
     
  14. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
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    Trolls and Spam: not as much anymore. It used to be that any Schmoe would join and immediately start posting some of the most obscene and vile images they could find on the web. The joke's on them, though, since most of those images are housed on our server anyway. :D Just kidding of course. But yeah, before the 5-post rule it was pretty bad.

    About calculations, use the screen. As Richard said, the Prius knows exactly how many times those tires rolled. It knows exactly how many times those injectors fired. It knows exactly what the MPG is. There are dozens of threads here about the gas bladder and how it introduces variables into manual calculations the likes of which make manual calculations impossible with any certainty. You're welcomed to view my mileage spreadsheet linked in my signature. You will see that I provide the MFD reading only, though I don't think it's marked as such. If you perform manual calculations you will get different numbers almost every time. We've concluded, however, that over time the averages work out to be very close.
     
  15. FBear

    FBear Senior Member

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    This is a very simple problem to fix. When the guess-gauge shows 2 pips fill the tank. You don't get appreciably better gas mileage with a little bit of gas in the tank, so why not fill it before it's empty. As far as the beep when the last pip was flashing you probably just missed because either you were distracted by a beautiful woman or the music was too loud.
     
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  16. toletiquesbysam

    toletiquesbysam Toletiquesbysam

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    I agree, I always fill up when we get down to 2 bars. Very Simple Fix!! :)
     
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  17. brick

    brick Active Member

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    Well, if you want to try something then you could give the fuel gauge reset procedure a shot. I'm too lazy to dig it up but it can be found via a search. Basically, the Prius fuel gauge uses a device that tells it whether you are driving up or down hill in order to compensate for the fuel moving around in the tank. It is not entirely unheard-of for this to be mis-calibrated and throw off the fuel gauge, so resetting it is an option. Some caveats:

    -Is there any reason to believe the calibration would suddenly go bad? No.
    -Do I have any objective reason that you should reset the gauge? No.
    -Will it hurt anything to try? Probably not as long as you reset it exactly per the instructions (which involves being on a DEAD LEVEL surface.)

    My preferred method for tracking fuel level is to use my ScanGauge to read the level directly from the tank. I trust that reading far more than I trust the silly 'guess gauge.'
     
  18. ETP

    ETP 2021 Prime(Limit),24 Venza Limit,B52-D,G,F,H

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    I vote for the pretty woman! You know they love a Prius.
     
  19. ETP

    ETP 2021 Prime(Limit),24 Venza Limit,B52-D,G,F,H

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    PS/ I try to fill up at the half point.
     
  20. KK6PD

    KK6PD _ . _ . / _ _ . _

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    I too follow the 2 pip rule, I am content to run 400 miles on 8 gal.

    Some folk try to push their luck, go for it, I just never run out of gas.

    And yes, I usualy get 130 miles on the 10th pip!
    Each successive pip drops, Logarithmically, it almost seems, and of course the "Bladder" does not help matters!