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And Dealers wonder why customers look

Discussion in 'Gen 3 Prius Main Forum' started by ALS, Dec 8, 2009.

  1. ALS

    ALS Active Member

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    at them the way they do.

    I have an appointment on Thursday to get my snow tires put on.

    Well I stopped in yesterday to set up the appointment for later in the week and got a real surprise.

    The service writer asks me if I was putting TWO snow tires on the car? :rolleyes:

    Guys, he said it like putting two snow tires on is the normal operating procedure.

    I said no I'm putting four snow tires on the car.

    Next question (BTW 2010 Prius 3,200 miles)

    Do you want the tires back? :eek:
     
    #1 ALS, Dec 8, 2009
  2. spiderman

    spiderman wretched

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    Run away!
     
    #2 spiderman, Dec 8, 2009
  3. patsparks

    patsparks An Aussie perspective

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    No, keep the tyres, and when summer rolls around I'll give you some hardly used winter tyres and buy a new summer set from you.

    Are some people dumb or what?
     
    #3 patsparks, Dec 8, 2009
  4. garygid

    garygid Senior Member - Blizzard Pearl

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    Good that you are smart enough to know the answers to his questions. :)

    At present, I would not have any place to store a 2nd set of tires.
     
    #4 garygid, Dec 8, 2009
  5. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
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    Hey Pat. Our summer and winter are opposing. How about we set up a tyre exchange program?
    Every six months I'll ship you mine and you ship me yours.
     
    #5 TonyPSchaefer, Dec 8, 2009
  6. biscuit

    biscuit New Member

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    Which dealership was it (I'm in Pittsburgh too)?
     
    #6 biscuit, Dec 8, 2009
  7. qbee42

    qbee42 My other car is a boat

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    Email them to him as an attachment.

    Tom
     
    #7 qbee42, Dec 8, 2009
    1 person likes this.
  8. ALS

    ALS Active Member

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    Day on 51S
     
    #8 ALS, Dec 8, 2009
  9. biscuit

    biscuit New Member

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    Eh geez... :(

    That's where I bought mine and was hoping to find good service when the time comes.
     
    #9 biscuit, Dec 8, 2009
  10. patsparks

    patsparks An Aussie perspective

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    My winters are pretty much like your summers so I don't see much need for winter tyres. No snow, not even much rain.

    A few years ago, yes this is off topic, a few years ago, back in 2006 I bought a brand new motorbike. I rode that bike to work on every day there was not going to be any rain. I took my car to work 8 times over the following 12 months and would have got away with riding on a few of those days too. It was a very dry year but that is what it is like here. South Australia is the driest state in the driest populated continent on earth. And snow? First time I ever saw or touched the stuff was January this year in Chicago IL.

    The nearest I get to driving on snow is this: -
     

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    #10 patsparks, Dec 8, 2009
  11. ALS

    ALS Active Member

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    You have heard the saying,
    Those who can't do it, Teach
    Those who can't Teach, Administrate.

    The service writer isn't working on the car, a trained tech is.
    The two techs I talked to at the meet and greet seemed to be on the ball.

    At least I have Rohrich Toyota about two miles from home and one mile from work if I need to change dealers.

    So far I haven't heard any stories about poor quality work coming out of the Toyota dealers around us. :)
     
    #11 ALS, Dec 8, 2009
  12. biscuit

    biscuit New Member

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    All good points. :)

    I actually worked at Day a decade ago. The only department that didn't seem to have rapid turnover was service. They were pretty solid back then, but the sales department.. Yikes! I saw some pretty dastardly deeds back then.

    I have an independent mechanic I've used for a long time on my other cars who was previously at Rohrich. He said he has a few Prius customers now.. I'm still deciding between him and a dealership.
     
    #12 biscuit, Dec 9, 2009
  13. mgb4tim

    mgb4tim Noob

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    Day's management is a real bunch of goons (their Ford dealership really dealt my father in law a load of crap).

    I'd drive to another state before I dealt with any Day shop.
     
    #13 mgb4tim, Dec 9, 2009
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