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0w-20 synthetic - now in bulk at dealers?

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by mmichaell, Feb 4, 2010.

  1. mmichaell

    mmichaell Member

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    I just called a Chicago-area Toyota dealer, and scheduled an oil change, and for the extra .5 qts to be left in the oil container. They however said that they may not be able to accommodate, since the 0w-20 may be purchased in bulk now. I requested this just to make sure that they didn't overfill the engine & to verify that they were putting synthetic in.

    Have any of you heard that the dealers have bulk 0w-20 these days? Thanks! I guess I will find out tomorrow for sure.
     
  2. Paradox

    Paradox Prius Enthusiast / Moderator
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    When I had my oil change done a few months ago, I was told that they had it in drums not quart containers. I asked for reassurance that it was synthetic 0w20 and they said yes, that they had just recently gotten it in due to the 2010 Prius requiring it.
     
  3. Jabber

    Jabber Chicagoland Prius Guy

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    Yes, we have it in bulk now. And we charge by .5 quarts to accomodate the odd amounts.
     
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  4. Martin37

    Martin37 New Member

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    :eek:Interestingly, I just got a letter from my Lewiston, ID Toyota dealer YESTERDAY stating "The following important services are recommended . . . 5W30 EXPRESS LUBE":eek: Looking at another Post I gather that 5W20 is suitable for a short period of time and that 0W20 synthetic IS THE called for oil. Toyota, Toyota Toyota!!! Get your act together!!!
     
  5. mmichaell

    mmichaell Member

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    I think that dealer needs to get their act together. I am going to check out the Arlington Toyota dealership in Chicago, and will see how their service is. I don't suppose anyone here has visited them?
     
  6. KJF

    KJF Member

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    When I got the same letter from "my" Lewiston, Idaho Toyota dealer, I e-mailed them about that, pointing out the 0W20 requirement. They replied, "Yes, we know it needs 0W20 and that is just a form letter that goes out...".

    I did my own first oil change so have not been to them yet (I do have a one free oil change certificate with them).
     
  7. mmichaell

    mmichaell Member

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    I got my car back from the Arlington Toyota dealership in Chicago. I asked that they give any extra oil back above the 4.4qt required, fill it slightly less than full, and not touch the tire pressures. Was pleased that I got a 1/2 quart bottle of 0w-20 as requested - not sure if that means that have bulk 0w-20 or not, but doesn't matter to me. Also they filled it slightly (half cm or so) below full as requested. However they did touch the tire pressure & bled out the tire pressures, and did it too low on a rear tire, but to me that really isn't a big deal as what is most important is getting the oil change right. Price wasn't too high either.

    So, good experience overall there, for this round at least.
     
  8. prius4driver

    prius4driver Junior Member

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    I got an email reminder from my dealer that my Prius is probably due for service. No mention of oil. I only have about 3500 miles on it, so the notice is premature, especially since it can now go 10K miles. I have decided I will change oil the first time at 5K, however. Will certainly watch that the correct oil is used--0W20. You can bring in your own oil according to the service department if it saves you money.
     
  9. Jabber

    Jabber Chicagoland Prius Guy

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    Most dealerships have a generic form letter that gets generated by the last date of service. We are in the process of changing those letters to reflect the new OCI. It just takes time.
     
  10. New_Yorker

    New_Yorker New Member

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    Always physically check the oil level yourself before leaving the delear. They regularly 'over fill' the oil level at every dealer I've ever gone to, Toyota included. The people who do oil changes in these shops are encouraged to do them, " Fast, Quick, and In a Hurry", precision isn't something they get a 'gold star' for. I also always make them remove the excess oil every time they do this, as the instructions from the manufacturer always warn:nono: that one should NEVER over fill the engine oil.

    Bulk oil encourages this, and one other problem. The shop usually uses a galvanized 'pitcher' to load the oil from the 55 gallon drum into the car. The technician turns a hand crank at most shops to pump the oil into this pitcher, he then empties the pitcher (which has a long metal fill tube for a spout) into the engine fill. I have watched as the pitcher half full of ordinary cheapo petroleum and not sythetic, is then filled 'the rest of the way' with 100% synthetic, before the whole mess is dumped into your new motor. Thus the 100% synthetic is only the part they add to whatever was 'left over' from the last oil change they did.
     
  11. jim256

    jim256 Member

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    Apparently the push is on because I looked at 4 new Priuses that had just unloaded at my dealer, and they now have a green sticker on the rear side window that explains it's got 0w-20 synthetic. Probably ties into the longer interval (Southeast Toyota Distributor dealer).
     
  12. KenzoTH

    KenzoTH Member

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    My gen III is three weeks old with 1k miles. Is a break-in period oil change a good idea?
     
  13. i8z

    i8z Junior Member

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    I had the toyota dealership change my oil at 500 miles.
     
  14. Joe166

    Joe166 New Member

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    The next time you want to get rid of some money, why don't you just send it to me? You won't even have to wait in the customer lounge!
     
  15. jayman

    jayman Senior Member

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    Oh goody, the 0W-20 is now available in bulk.

    I wonder if it tests out as "good" as the dealership 5W-30 I had sampled back in 2004, when I and Mobil were trying our damndest to track down all the weird results from alarming used oil analysis I had?

    I have frequently commented on the many problems with bulk oil systems, not the least of which is poor quality source oil
     
  16. mmichaell

    mmichaell Member

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    Agreed, 500 miles is ridiculously too soon to change your oil. How is anything breaking in at that point. At least wait 2-5k miles or so.
     
  17. The Critic

    The Critic Resident Critic

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    One of my local dealers told me they now only carry the Toyota 0w-20 in bulk. I plan to visit the dealer and physically check for myself, since they are only charging $42 out-the-door for a synthetic 0w-20 oil change.
     
  18. Mendel Leisk

    Mendel Leisk Senior Member

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    We went to an open house for new owners at our purchase dealership. They demo'd an oil change, and had the oil in big plastic pitchers, looked like heavy duty juice pitchers. They were just pumping it from some bulk source. Also, they mentioned it was Toyota 0W20. They also stock it in bottles for DIY'rs, under $6Can per liter.
     
  19. tumbleweed

    tumbleweed Senior Member

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    I would not trust most dealers to keep the bulk oil clean and free from contamination. I won't be surprised if some dealers use a generic 10W40, or something, and claim it is 0W20 synthetic. If I had to have a dealer change my oil I would take my own oil and hope they use it, I would watch them if they let me.

    An early oil change at 1000 or 1500 miles might be a good idea. Some of the UOA reports we have seen on here indicate a lot of silicone left over from the casting process in both the ICE and the transaxle. OK, I'm nor sure that silicone actually hurts anything but it sure doesn't hurt to do an early change and get rid of it.

    I changed my ICE oil and filter at 1500 miles and changed the transaxle fluid at 20K miles. At the worst I'm out a few bucks for oil and filter and I gained some peace of mind.
     
  20. CTpriusV

    CTpriusV Junior Member

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    Thats how I put myself through college, you really don't want to know what goes on in the back room. I had mine done by the dealer at 3000 , bought a new filter and got Mobile one and ran the dealer stuff for 100 miles and dumped it. They gave me an empty plastic can, theirs no info on the can just 0w-20 synthetic , which is very strange because they helped to develop GF-5