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Green EZ Pass Frustrations - NY

Discussion in 'Fred's House of Pancakes' started by tgeraci, Jul 10, 2010.

  1. tgeraci

    tgeraci New Member

    Joined:
    Feb 20, 2010
    2
    0
    0
    Location:
    Canandaigua, NY
    Vehicle:
    2010 Prius
    Model:
    IV
    Supposedly, NY has a "green" EZ pass for hybrids that gives a 10% toll reduction. I have mailed in the information required by the website, then after 4 weeks without any response I called "customer service" where a very helpful lady told me they couldn't convert my regular to a green EZ pass over the phone, but that I should fax the information to a specific Albany EZ pass office. Did that, now three weeks later I still don't have a green EZ pass.

    Does anyone have a recent successful process to obtain the green EZ Pass in NY? It seems that they are willfully just ignoring my application for this (perhaps that's how they'll balance the budget!)

    Thanks,

    Tony
     
    #1 tgeraci, Jul 10, 2010
  2. usbseawolf2000

    usbseawolf2000 HSD PhD

    Joined:
    Sep 22, 2004
    14,487
    2,994
    0
    Location:
    Fort Lee, NJ
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    Go to one of their office and they can do it on the spot. If I recall, they just ask for registration.
     
    #2 usbseawolf2000, Jul 10, 2010
  3. neilz

    neilz Member

    Joined:
    Aug 30, 2009
    134
    10
    0
    Location:
    Staten Island, NY
    Vehicle:
    2010 Prius
    Model:
    IV
    I have the green ez pass. What they do is close your present account and open a green account. Then they send you the balance from the regular account in a few weeks. I received the green ez pass in the mail but had to go to an ez pass service center to have the account closed and open and fund a green account.

    BTW, my green port Authority ez pass has a $1.00 monthly fee. My last regular now closed account didn't have any monthly fee.
     
    #3 neilz, Jul 10, 2010
  4. 2007-Prius-hybrid

    2007-Prius-hybrid New Member

    Joined:
    Jun 27, 2010
    132
    2
    0
    Location:
    NY
    Vehicle:
    2007 Prius
    Model:
    N/A
    I am going to the local EZ pass station with mine to get the green discount... Monday.. will inform what happens :)
     
    #4 2007-Prius-hybrid, Jul 10, 2010
  5. mrbigh

    mrbigh Prius Absolutum Dominium

    Joined:
    Sep 6, 2005
    3,686
    699
    2
    Location:
    Long Island, NY
    Vehicle:
    Other Electric Vehicle
    I switched over my regular EZ-Pass to the green one with out any inconveniences, this was over a year ago.
    Did it over the phone and in a couple of weeks, the "green" showed up by USPS delivery.
    I have a $5.00 surcharge for it, I think.
     
    #5 mrbigh, Jul 23, 2010
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