1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Vent knob broken :-(

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Jamebarron88, Sep 5, 2010.

  1. Jamebarron88

    Jamebarron88 Pripubescent

    Joined:
    Apr 25, 2010
    11
    1
    0
    Location:
    Houston
    Vehicle:
    2007 Prius
    Model:
    N/A
    So I must have not-so-gently placed a vent air freshener in the passenger side vent and broke the knob off. The vent now cannot be opened. I recovered the knob (in three pieces) from the vent and am just wondering if this will be included in my 3 year "wrap around" warranty I purchased with the vehicle?
    The vehicle is also certified pre-owned which I've owned since june of this year. I'm assuming they'll fix it for free, but just wanted to ask you guys so I can be prepared to do a little extra schmoozing if necessary.
     
  2. Bob64

    Bob64 Sapphire of the Blue Sky

    Joined:
    Apr 9, 2007
    1,540
    92
    0
    Location:
    Virginia
    Vehicle:
    2007 Prius
    Model:
    N/A
    Doublecheck the warranty paperwork?
     
  3. firepa63

    firepa63 Former Prius Owner

    Joined:
    Jul 23, 2005
    1,761
    208
    0
    Vehicle:
    Other Hybrid
    Model:
    N/A
    If you put something in the vent and broke the knob, why would you expect it to be covered under warranty?
     
  4. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,200
    6,471
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    Your assumption is not justified, so I suggest you prepare your schmooze for your dealer visit.
     
  5. Jamebarron88

    Jamebarron88 Pripubescent

    Joined:
    Apr 25, 2010
    11
    1
    0
    Location:
    Houston
    Vehicle:
    2007 Prius
    Model:
    N/A
    I understand this would fall under "wear and tear" which is not covered by warranty .

    My first post wasn't entirely clear. I didn't notice the knob being broken until several days after I had removed the air freshener. I never heard any crack or pop when I inserted it into the vent, and I did not force the thing in.
    I feel like it should be a little more sturdy than that.
     
  6. Jamebarron88

    Jamebarron88 Pripubescent

    Joined:
    Apr 25, 2010
    11
    1
    0
    Location:
    Houston
    Vehicle:
    2007 Prius
    Model:
    N/A
    Also I meant to ask if this can be a diy project?
    Can I purchase a new knob?
    I'm almost tempted to "reassemble" the broken one.

    I searched but could not find any posts of users with the same problem.
     
  7. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,200
    6,471
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    1 person likes this.