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Rattling under dash front and center

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Adobelu, Sep 13, 2010.

  1. Adobelu

    Adobelu New Member

    Joined:
    Sep 13, 2010
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    Location:
    New Mexico
    Vehicle:
    2007 Prius
    Model:
    IV
    I finally took my car in and the technician drove around with me. He confirmed that the noise was coming from under the dash. After some discussion with his supervisor, he came back and said it was the insulation pads which had broken down and needed replacing. He said this was due to the heat. He told me this involved taking off the dash board and was an all day (8 hour job) of about $800, but they would charge me only half, about $425. I was stunned because I have never had this happen in another car. I use window shield and keep my car in a garage most of the time. It does not sit out all day by any means. So I am looking for solutions before I go back and say that it seems this should be under warranty. I purchased the extended warranty when I bought the car new, but after reading over the packet, it does not seem to cover insulation pads in the dashboard. Has anyone else had this experience? I love the car, but it is really annoying when we are driving around town and have a constant noise from the dash.
     
  2. 2009Prius

    2009Prius A Wimpy DIYer

    Joined:
    Mar 25, 2009
    2,705
    510
    63
    Location:
    USA
    Vehicle:
    2009 Prius
    Do a search there are a number of posts on dash noises.

    This fix may not apply but gives us some hint on creative solutions.

    If you want to take the dash apart (DIY) I attached the instruction with photos (pdf file made by Chris Dragon) in this post. Good luck!
     
  3. alexmac56

    alexmac56 New Member

    Joined:
    Jun 7, 2008
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    Location:
    Long Island, ny
    Vehicle:
    2008 Prius
    I feel your pain.....
    have had my 2010 Prius for about a month and the the dreaded dash rattle and passenger door rattle has popped its head. I have had a gen 2 for several years without 1 issue. I really enjoy riding this car but I am really annoyed with Toyota for dropping the ball on quality. I guess it would be useless go to dealer as it looks like problem is from poor design. I hope my mind set overrides the rattle but I think IF I ever get another vehicle, it won't be Toyota. Good luck