1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Toyota Extra Care Platinum or Gold

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by cossie1600, Dec 31, 2010.

  1. The Critic

    The Critic Resident Critic

    Joined:
    Oct 28, 2005
    3,193
    2,319
    0
    Location:
    CA
    Vehicle:
    2011 Prius
    Model:
    Three
    That is actually who I have been working with.
     
  2. strevie

    strevie New Member

    Joined:
    Apr 20, 2011
    15
    5
    0
    Location:
    Wabasha MN
    Vehicle:
    2010 Prius
    Model:
    Two
    What parts does that leave ?
     
  3. Judgeless

    Judgeless Senior Member

    Joined:
    Jun 30, 2009
    1,821
    255
    0
    Location:
    Cleveland, OH
    Vehicle:
    2010 Prius
    Model:
    IV
    Good point!!!

    I do not get why people waste money on this.
     
  4. aiaman

    aiaman aiaman

    Joined:
    Sep 2, 2006
    6
    2
    0
    Location:
    Eastern Seaboard
    Vehicle:
    2006 Prius
    Model:
    Three
    I just bought a 2011 Prius w/platinum coverage. The reason I did is that I like to have all of the maintainence done at the dealer & to make my car last as long as possible. The price was $2k for 8 years of nothing to worry about. In today's cash the $2k gets me every oil chg, every maintainence visit for free (lol) so I don't have to come up with the dealers pricing later on. Todays cash is the key element, why pay more when you can pay less. I also bought the tire & wheel coverage to make sure I am covered for anything.
    s at the end of the contract if there is anything worng with the car I can go back to the dealer & get it taken care of. These are also transferable making the value even better.
     
  5. gugy

    gugy Junior Member

    Joined:
    Jun 27, 2011
    38
    4
    0
    Location:
    san diego
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    My dealer is offering Platinum 8 years/100k for $1800 in SoCal. Is this a good deal?
     
  6. tonyd11

    tonyd11 Junior Member

    Joined:
    Aug 3, 2011
    17
    0
    0
    Location:
    Orange County
    Vehicle:
    2011 Prius
    Model:
    Three
    gugy,
    you might want to compare that price with Troy on this warranty thread. Sounds like your dealer is a little high. It wouldnt let me post a link, but run a search on this message board for the thread title below in bold.

    Discounted Toyota Prius Extended Warranty /Service Contracts
     
  7. tonyd11

    tonyd11 Junior Member

    Joined:
    Aug 3, 2011
    17
    0
    0
    Location:
    Orange County
    Vehicle:
    2011 Prius
    Model:
    Three
    gugy,
    you might want to compare that price with Troy on this warranty thread. Sounds like your dealer is a little high. It wouldnt let me post a link, but run a search on this message board for the thread title below in bold.

    Discounted Toyota Prius Extended Warranty /Service Contracts
     
  8. Judgeless

    Judgeless Senior Member

    Joined:
    Jun 30, 2009
    1,821
    255
    0
    Location:
    Cleveland, OH
    Vehicle:
    2010 Prius
    Model:
    IV
    I think someone gave you a lot of bad info. The Platinum warranty does not include free oil changes. It does not cover scheduled maintenance. Toyota offers another plan for that. Both plans are a complete rip off. I have close to 70,000 miles my 2010. Zero repairs and the only maintenance I have paid for is oil changes.

    I have to ask? Why do you believe you will save money? Show me your numbers. Based on what you have already posted your facts are way off.
     
  9. Den49

    Den49 Member

    Joined:
    Oct 25, 2010
    498
    267
    0
    Location:
    Maryland
    Vehicle:
    2010 Prius
    Model:
    IV
    The problem with all the extended warranties mentioned so far in this amazingly contentious thread is that many expensive parts are not covered and/or they do not “extend†long enough into the life of the car, 125,000+ miles and 8+ years, when most expensive repairs begin to occur, to make them a good deal for the car owner. Prior to this point in time or mileage, if the car is maintained properly and not abused, expensive repairs rarely occur, or are most likely a result of a design/manufacturing defect and are covered by the basic warranty or a recall. Occasionally, the rare unscheduled repair will occur, but unless you are extremely unlucky, the cost of these repairs will not likely exceed the total cost of the extended warranties on all the vehicles you will own in your lifetime. If this was not generally true, and car owners could generally over the long run recover more than the cost of repairs under an extended warranty, the extended warranty sellers would not be able to sell them and stay in business.

    So far I have owned eleven vehicles over forty years. Only three of the eleven vehicles were Toyotas (two Camry’s and the current Prius). The rest were: one VW, one Honda, three Ford’s, and three GMs. Except for one GM, which was totaled in an accident at about 80K, I drove the other cars between 9 and 16 years and 170,000 to 225,000 miles. Except for one transmission repair that cost $1,200, an anti-lock brake repair that cost $1,100, and a few water pumps, alternators, etc. at about $300 each, all of the other extended warranty type repairs occurred after 125,000 miles. Had I purchased an extended warranty on each vehicle I would have paid between $11,000 to $15,000, which far exceeds the total cost of the repairs that would have been covered under an extended warranty.

    However, not everyone is comfortable with accepting risk and if an extended warranty allows you to sleep better a night, then the peace of mind it gives you is worth something; but, if you purchase an extended warranty you should purchase it for the peace of mind, as it is generally not a good, long term, economic, choice.
     
    3 people like this.
  10. Judgeless

    Judgeless Senior Member

    Joined:
    Jun 30, 2009
    1,821
    255
    0
    Location:
    Cleveland, OH
    Vehicle:
    2010 Prius
    Model:
    IV
    I could not agree more.

    It is just like Vegas. Everyone claims they come home with money in their pocket and they made enough to pay for their hotel and food. We all know they odds are in favor of the house. Same with an extended warranty. The house always wins. The deck is stacked for the dealer and manufacture to make money from you.

    After reading the last few post of people that bought extended warrantees it is clear that they did do any research. If the dealer told you the traction battery is covered he lied. If the dealer claimed you get free scheduled maintenance he lied. If they told you the car is full of high tech items that will brake they lied. If the dealers lips are moving they probably lying.
     
  11. Sachmo

    Sachmo New Member

    Joined:
    Jan 2, 2012
    4
    1
    0
    Location:
    Miami
    Vehicle:
    2011 Prius
    Model:
    Three

    Dude, I don't think you understand what a 'transmission' is... When you transfer power from one rotating shaft to another you have a transmission system. That can be gears / belts / chains / pulleys / etc. The term 'transmission' as referring to cars is often meant in the context of changing gears but in the strictest sense does not necessitate that... And fyi the term blown transmission makes perfect sense... get off your high horse, the extended warranty obviously worked out for Cossie in the past, so clearly his decision is tempered by experience, and I agree, he probably did one better by spending 1K on the warranty than going for the type IV...
     
  12. Sachmo

    Sachmo New Member

    Joined:
    Jan 2, 2012
    4
    1
    0
    Location:
    Miami
    Vehicle:
    2011 Prius
    Model:
    Three
    And for some, it hurts to just stop typing...
     
  13. Sachmo

    Sachmo New Member

    Joined:
    Jan 2, 2012
    4
    1
    0
    Location:
    Miami
    Vehicle:
    2011 Prius
    Model:
    Three
    I've heard this argument a number of times about the extended warranty...

    how about instead of just asserting that it MUST work out in Toyota's favor, actually providing some statistics proving this to be the case?
     
  14. The Critic

    The Critic Resident Critic

    Joined:
    Oct 28, 2005
    3,193
    2,319
    0
    Location:
    CA
    Vehicle:
    2011 Prius
    Model:
    Three
    I got a copy of the Extra Care contract from my dealer's finance manager. A few things stood out to me:

    1) They won't pay diagnostic time.

    2) They only pay warranty labor rates - and we all know how much technicians hate this, esp when they are already not getting paid to figure out what is wrong with the car.

    3) Although it is not a frequent occurrence, the contract clearly states that they can use used or non-OE parts at their discretion.

    4) They will only cover parts which are completely broken, not only because the dealer says so.
     
  15. Judgeless

    Judgeless Senior Member

    Joined:
    Jun 30, 2009
    1,821
    255
    0
    Location:
    Cleveland, OH
    Vehicle:
    2010 Prius
    Model:
    IV
    And it does not cover any of these items.

    http://priuschat.com/forums/gen-iii...-extra-care-platinum-gold-26.html#post1359565

    And if they can blame you for something it will not be covered. If you hit a pot hole they can blame you for a lot of things breaking on the car.

    I am at 83,000 miles on my 2010. So far zero repairs. This was expected, it is a Toyota. The most reliable car manufacture in the world. Why would anyone waste money on an extended warranty.
     
  16. eric1234

    eric1234 Active Member

    Joined:
    Jun 8, 2008
    390
    198
    0
    Location:
    Hamden, CT
    Vehicle:
    2016 Prius
    Model:
    Three
    Is this conversation still continuing? Why? What is being said on page 28 that wasn't said on Pages 1 through 27??? All I see is a demonstration of Judgeless' innate need to keep chiming in with the same old statements over and over...
     
  17. SageBrush

    SageBrush Senior Member

    Joined:
    Jun 4, 2008
    11,627
    2,530
    8
    Location:
    Southwest Colorado
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    That is a (leeetle) bit of an exaggeration, but the harder dealers push something, the more profit they are making. Their profit = your loss.

    I find the "peace of mind" argument the most difficult to accept. I gain peace of mind knowing the warranty cost is in my pocket and not the dealer's pocket. I also am happy to DIY what I am able, or take the car to an independent mechanic if needed. Toyota has to price the warranty by what it pays its rapacious dealer network, and use new parts.

    I think I'll set up a poll; I'm curious what fraction of people have benefited, and by how much.
     
  18. Judgeless

    Judgeless Senior Member

    Joined:
    Jun 30, 2009
    1,821
    255
    0
    Location:
    Cleveland, OH
    Vehicle:
    2010 Prius
    Model:
    IV
    I am sure there we be many new people coming in with the same question. I will keep posting the same answer.
     
  19. krazypriuslady

    Joined:
    Mar 17, 2012
    232
    12
    0
    Location:
    metro Wash DC
    Vehicle:
    2011 Prius
    Model:
    Three

    Sagebrush, I think a poll would skewed as a lot of people here are Diy'ers. In the whole car owner population, there might be a much higher use percentage. Of course all of it depends on mechanical failure.

    I did buy the warranty and some days I feel I shouldn't have and some days I feel better about it. I am not mechanic and don't have buddies who are, so I have to rely on the dealer.

    At least I got the prius chat rate for it.
     
  20. SageBrush

    SageBrush Senior Member

    Joined:
    Jun 4, 2008
    11,627
    2,530
    8
    Location:
    Southwest Colorado
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    Skewed yes in fraction of people buying the warranty, but towards warranty utility for the people who bought it, since I presume they will head to the dealer with much less hesitancy than a person without the extended warranty.

    Btw, I think the main determinant in warranty purchase overall is not DIY ability (though that certainly helps), but net worth. People with car payments and with negative net worth living paycheck to paycheck are afraid of unanticipated repair costs. I personally made a conscious effort to not put myself in that vulnerable position in the first place, so extended warranties never appealed to me.