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Bluetooth Trouble?

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by blmoore, May 27, 2012.

  1. blmoore

    blmoore Threadfinder

    Joined:
    Jan 3, 2007
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    Location:
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    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    Although my phone (basic, not smart phone) works fine in my 2007 Prius, I can't get it to stay connected in my PiP (basic). Sometimes it connects, sometimes no matter what I do I can't get it to, sometimes it just disconnects in the middle of a call. Help?
     
  2. ProximalSuns

    ProximalSuns Senior Member

    Joined:
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    Location:
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    Vehicle:
    2012 Prius
    Model:
    Three
    If the phone software is five years old, it may be an older Bluetooth protocol version that has trouble with new Toyota software.
     
  3. blmoore

    blmoore Threadfinder

    Joined:
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    2012 Prius Plug-in
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    Plug-in Base
    Is there a way to find out if the phone is the problem, or the car? My phone is only a year old.
     
  4. MCDamavandi

    MCDamavandi New Member

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    Plug-in Advanced
    I would suggest pairing it with another phone (friend, significant other, etc) and see if it works. If it does it's your phone, if it doesn't it might be the car.

    Good luck.