Entune update: Beware!!

I just did the Entune update on my car. Now, I have no Entune!!

I've been able to acces traffic, weather, and Bing, the features of which I have a use and interest, on my feature (non-smart) phone on which I did not have the phone app downloaded or installed! It worked beautifully! After having done the upgrade, however, my access is gone, all of it! I now get a notice that the "entune app is not installed on my phone, therefore, it cannot complete my command. There's no going back and the app never will be available for my phone; I'll never be able to re-gain access to Entune unless I upgrade to a smart phone, which is unlikely to happen.

So, if you are able to connect to Entune without having the app installed on your phone, do not to the Entune update! It appears, with this update, Toyota has corrected a bug that permitted such access without the necessity of running it through their phone gateway: the phone app. I'm guessing, without running through the app, there is no way for Toyota to control Entune subscriptions meaning, you might find you have it for life..at no charge!!

I only wish someone had warned me!! ;'(

 

Thanks! I hope you're right and this works! I'll check it out shortly, but I might be a bit "confused" about what you mean by "credentials"? I'll try to figure this out but I don't remember what credentials the car might have stored initially..or where to find them. I'll let you know.

 

It's working! What a relief! Thank you, thank you, thank you!! I'm not sure what I did or how to get to it, but, after digging around for a while I did manage to get to a page that asked for my Entune User Name and Password. I entered ATT as the carrier and left APN blank. I then returned to the phone page, clicked "turn on internet connection"...it hung for a few seconds..and I was good to go!

I tested the apps in which I'm interested: traffic, weather, and bing...and they all work. I could care less about the other stuff. Muzzman1, Thanks again for your help! I owe you!!

 

Update: I just had a call from a Toyota tech regarding yesterday's call to their help line. He confirmed that the update contained "security updates" so "if I was able to access Entune without a phone app before, that no longer would be possible!" hehe...little did he know...I still can!!!

No more Toyota Entune updates for me!! Eventually, they're going to close this!

 

I found the traffic can be a help. Bing will suppliment the points of interest in the nav unit. If what you're seeking isn't found stored on the nav...go to Bing and search there. It'll provide more info about your selections and routing to it is as simple as pressing the button; the nav then takes over and provides the routing. I don't see that there's much value to be found in any of the other stuff. Would I pay for these few features, so far, the answer is NO! But, while I have them, I plan to utilize them.

I'm using a cheap little LG Encore.

 

You helped me last year and I'm hoping you can again. It stopped working and, for the life of me, I can't find the menu to enter my credentials. Any ideas? Is yours still working?

 

Okay...I found it! The credential page is buried and changed, seemingly it even happened today as I worked on it. The first time today, it was the page I remembered and asked my carrier. Later on, when, finally, I was able to access the page again, the carrier name was gone. My original error today was that I entered the wrong password...and then couldn't find a way to return. It seemed Toyota was changing things as I was working on it. Anyway, it's all back to normal. Sorry to have bothered you.

Beware though, in my discussions with Toyota today, they indicated that they've done updates to prevent accessing Entune without having the app installed on the phone. I suspect the most recent over the air update added more security features to try to prevent what we're doing. I think a good rule of thumb at this point is to REFUSE any further downloads of Entune updates! Otherwise, we'll be forced into buying new smart phones and accompaning more expensive cell service. Personally, I'm quite content with paying the $100 annual fee I pay now and would prefer NOT to be forced to yield to rates paid by the majority of cell users.