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Audio won't stop when I accept incoming phone call

Discussion in 'Gen 3 Prius Audio and Electronics' started by sebval, Nov 5, 2012.

  1. sebval

    sebval Junior Member

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    Plug-in Base
    All of a sudden, when I answer a bluetooth phone call, the phone call screen comes up but 1) Whatever was playing on my stereo doesn't stop and 2) Neither I nor the person calling can hear each other and the phone call ends.

    Anyone else experience this and know what to do? I tried unpairing and re-pairing my phone and that did not work.
     
  2. KK6PD

    KK6PD _ . _ . / _ _ . _

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    I can see how that would be annoying! You should be still under warranty, it could be a software programmable thing!
     
  3. MBRGuru

    MBRGuru Member

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    Do you have an iPhone 5? This is a known problem with that phone. It seems fixed in the 6.1 beta release I have installed.
     
  4. sebval

    sebval Junior Member

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    Yes! I have an iphone5. I updated my software but it still seems to happen. :(. I took it to Toyota and it worked with the guy's older iPhone. Anyone hear anything else?
     
  5. jwce3

    jwce3 New Member

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    There is another thread about this same issue. For me, my iphone will ring but I cannot pick up by using the button on the steering wheel or using the touch screen on the nav system - it jsut disconnects. I have also noticed that i cannot access the address book to voice dial unless I have entered the passcode into the phone to unlock it first - that is very inconvenient if you are driving. Kind of negates the whole "hands free" concept
     
  6. MBRGuru

    MBRGuru Member

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    The audio playing over the call problem is still fixed in 6.1 beta 2, so it looks like it's a waiting game until that's released.

    Apple might be preventing transfer of the phone book data since the phone is locked. This only happens when it's locked?
     
  7. tach18k

    tach18k Member

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    Mine worked fine in the 2012 mdl II no nav headunit. neither v 5 and v 6 both give me problems. Try to repair the device to the HU.
     
  8. John herr

    John herr Junior Member

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    Hello new to the forum. I have a 2012 Prius 3 and iPhone 5 and experience the same issue noted earlier. I have found that when accepting calls and the Bluetooth doesn't fully connect, I tap the icon at the bottom of the screen that transfers the call from hands-free to handset and back to hands-free. That has worked every time for me.
     
  9. MBRGuru

    MBRGuru Member

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    Putting the call on hold and then activating it again is another work around.