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"Unsupported Call" Bug In Bluetooth Phone?

Discussion in 'Gen 2 Prius Main Forum' started by kingmob, Jan 15, 2006.

  1. kingmob

    kingmob New Member

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    First post - so hello, everyone. This forum was a big help in purchasing our 2006 Prius, thanks!

    Just curious if anyone else has had a problem with the Prius' bluetooth phone occasionally ringing with an "unsupported call" that will never let you pick it up. When I try to answer the call on my actual phone, the phone seems to be directed to a list of my missed calls, but has no information of a call actually coming in at that moment.

    If I just hit the "hang up" button, the call will repeatedly come back and ring. If I place a call to a number (either from the phone or from the Prius speed dial) the constant call back from the unsupported # will stop. If not, the call just keeps coming.

    I'm pretty sure I'm not actually missing a call. The behavior only seems to happen in areas where my phone's connectivity is low or non-existent, too.

    The phone I have is a Samsung "blade". Anyone else see this behavior with their phones when connected to the Prius?
     
    #1 kingmob, Jan 15, 2006
  2. jwe8f

    jwe8f New Member

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    How often does this happen to you? I don't have a Samsung Blade, but I've never experienced a phantom call in my car using my Moto e815.
     
    #2 jwe8f, Jan 15, 2006
  3. kingmob

    kingmob New Member

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    It happens every time I'm on the downward slope of the 405 going into Westwood (or upward coming out) right around Skirball - which is usually when the service drops out or just gets horrible for about 2 or 3 miles. I'm leaning toward this being a bug in the Samsung, but on it's own it doesn't ring under the same conditions. It must be sending some signal to the car that makes the car think there's a call when there isn't. I wish I knew more about the Prius bluetooth protocol or whatever standard it's using to connect to the phone.
     
    #3 kingmob, Jan 15, 2006
  4. DaveinOlyWA

    DaveinOlyWA 3rd Time was Solariffic!!

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    your receiving these calls may have nothing to do with the BT connect. its simply the weirdness of cellphone service
     
    #4 DaveinOlyWA, Jan 15, 2006
  5. mnTT

    mnTT New Member

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    Did you have problems getting your phone to register?

    I have the A900 and am having problems. The phone recognizes the car, but the car is failing to connect.

    Any insights would be great!
     
    #5 mnTT, Jan 16, 2006
  6. IsrAmeriPrius

    IsrAmeriPrius Progressive Member

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    Vagabond, a Sprint employee who is also a Prius owner, has discussed this problem. You can find his post by doing a simple search. Use a900 as the search term and limit the search only to his postings. I believe he reported that a fix is currently being beta tested.
     
    #6 IsrAmeriPrius, Jan 16, 2006
  7. mchinta

    mchinta New Member

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    Yes this is a known problem with Samsung's newly released phone A900 model. First if it is working then quality of the phone is really good but it keeps on making fake calls and will not stop calling once in 1 or two mins. This phone has a bug and I am waiting for some kind of software update that fixes this problem for this phone. This is a known problem and I also raised concerns about this. So these days I disabled Blue tooth capability of this phone to stop receiving those fake calls made by this phone. Also once you walkin it also fails to register the bluetooth via autoconnect and in order to make it work then you have to restart the phone which is more painful.

    Hope this helps.
     
    #7 mchinta, Jan 16, 2006
  8. kingmob

    kingmob New Member

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    I usually don't have to restart the phone, just the bluetooth - turn it on then off and you're cool. I chalked all of this up to new tech gremlins, but it makes sense in the larger scheme of connection problems. Sounds like, overall, it's just a phone problem and NOT a Prius problem - which seems like the more expensive problem to wrestle with.

    Whew.

    Thanks, again, all!
     
    #8 kingmob, Jan 16, 2006
  9. HyDee

    HyDee New Member

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    definately search past discussion by vagabond for the a900.

    there has been a decent amount of discussion here.

    I got a call from a toyota tech today saying that there is a new packet to download to fix it.

    We'll see if it cures the problem....

    good luck
     
    #9 HyDee, Jan 16, 2006
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