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two different key fobs in one prius

Discussion in 'Gen 3 Prius Technical Discussion' started by priusguy469, Oct 23, 2011.

  1. priusguy469

    priusguy469 Junior Member

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    Since my wife purchased a 2011 prius, we have become a two-prius family! We discovered that when she brings her prius key-fob with her into my prius (and visa-versa), it becomes confused and complains with the message "key not detected". Placing the key in the back of the vehicle (or standing behind the vehicle) allows for successful operation...i.e. no more complaints.

    I have notified the dealer. They examined the issue and said while they have not seen this event before, believe it to be a "safety" issue. I am encouraging them to contact Toyota for more details and recommendation.

    Has anyone seen this issue before? If so, how have you resolved it. We are looking for a metal container to house the foreign key in while riding in the other's prius.
     
  2. jhinsc

    jhinsc Senior Member

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    I did experience what happened to you. A friend bought a Barcellona Red Prius III, similar to my Bar. Red IV, and I was trying to give her pointers on the display and how to get higher mpg's. I sat in the driver's seat but I couldn't start it because of the "key not detected" issue. She was also sitting in the passenger seat with her purse on the floor as usual. I handed my key to another friend outside the car and had no issues starting after that. Weird - it should be able to recognize the right key even with multiple keys inside the car.
     
  3. priusguy469

    priusguy469 Junior Member

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    Yes....you are experiencing what I believe is the same condition. The dealer ventured a guess that the "other" prius key is offering interference and is confusing the car. I am still looking for a proper resolution to this issue.
     
  4. fuzzy1

    fuzzy1 Senior Member

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    This depends on the radio protocol. If both keys are talking back to the car's receiver at the same time, the messages can be corrupted -- did you ever hear two AM stations on the same frequency? -- or only the one closer to the receiver will be heard -- did you ever hear an FM radio jumping between two stations on the same frequency when traveling through rolling hills?

    There are multiple ways around this, as is done with cell phones. But without knowing more radio details, we don't know if Toyota applied any of them.
     
  5. xpcman

    xpcman Senior Member

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    I often have a 2008 and a 2010 key in either of the cars. I never have had a problem. I guess that if key sequence/code is nearly identical you might have a problem.
     
  6. qbee42

    qbee42 My other car is a boat

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    This problem has been reported by several Gen III owners. As yet there is no resolution, other than working around the problem. If necessary, you can always hold one of the fobs up to the button to utilize the near-field RFID chip, which will allow your Prius to start.

    Tom
     
  7. cap160

    cap160 Older Member

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    I did encounter the same problem with two keys fobs in the same vehicle, both 2011, I followed the MFD instruction to turn on the Prius with the fob actually pushing the starter button, problem solved. I really don't see this as a " problem"' it is more of security screening. The Prius is just checking that everything is on the up and up and that the right fob is trying to turn on the vehicle. We figured out the problem with my passenger found his fob in his pocket prior to our golf outing, on the return trip home, we tested our theory and he stood outside of the car, then placed the fob in his golf bag, problem solved. I wished my golf score was so easy to correct.
     
  8. c-ville prius

    c-ville prius Junior Member

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    we have a 2010 4 and our daughters have a2011 we have the same problem the dealer didnt know what to do whoever is going in whoevers prius either holds their keys out the window real far stays away from the car until its started or has to leave their key at home
     
  9. qbee42

    qbee42 My other car is a boat

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    This is a work-around. The smart key system gets confused by two working fobs. It shouldn't, but it does. Pressing the start button with the fob allows the Prius to start because each fob contains a backup near-field RFID device that works independently from the smart key system. The RFID chip must be very close to the reader, hence the need to hold the fob up to the button. RFID doesn't need a working fob battery, so it also serves as the backup when your fob battery dies.

    Tom
     
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  10. priusguy469

    priusguy469 Junior Member

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    Hello all. I appreciate all who responded. I appreciate the feedback. We were contacted by Toyota regarding our recent sales experience. We did include this issue in our comments. We did receive a follow-up callback from someone at Toyota regarding this issue. They responded by saying they other than placing the keys in the back of the car, wrapping aluminum foil around the FOB, etc....they did not have a resolution to this issue. We did not get any other details from them....including if they had be contacted before regarding this issue.
    As an aside, I did a little research on the FOB and found that it uses at least 2 ICs. One of them is a TI part which handles the key-code encryption, another which is the transceiver. I have not been able to get much more info about these parts, except that TI has improved their version to include a microcontroller (MSP430).
    We were a bit disappointed in Toyota's response. We also realize that they will not be resolving this issue and it is ours to deal with!
    Once again...thanks to all who responded.
     
  11. Corwyn

    Corwyn Energy Curmudgeon

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    Why not program both cars to accept all the fobs? That way you only each need to carry one fob, and can use either car, and neither car will get confused by a fob it doesn't recognize.
     
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  12. jlim888

    jlim888 Member

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    I have a 2011. My friend has a 2012. We either take his or my Prius to lunch... We have seen the interference twice inside my 2011, but we haven't seen interference inside his 2012 yet... Perhaps, my 2011 key fob battery is a year older and just a bit weaker :)
     
  13. mad-dog-one

    mad-dog-one Prius Enthusiast

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    Since my son got his Gen 3 Prius, we have been a 3 Prius family; all are Gen 3. On a few occasions, we have had FOBs for all three Prii in the same car, with no apparent conflicts in any of the three Prii. Like sibling rivalry, there may be some FOB combinations that cause interference. When our children were younger, we found that it was easy to prevent sib-rivalry problems by separating the offenders. Perhaps you should consider moving your wife, and her disruptive FOB, to a back seat. A safer, albeit less entertaining, approach to isolating this apparent FOB-rivalry problem could involve temporarily removing the batteries from the extra, unpaired FOB, and then see if the problem persists. Both FOBs will still emit a signal, but the battery-less one should be substantially weaker. Once you understand and document the problem, you could throw it back to your Toyota dealer and demand that they reprogram the FOBs for one or both of your cars, so they work as advertised.
     
  14. retired4999

    retired4999 Prius driver since 2005

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    We have four 2012's and one 2011 in our coffee group no problem riding in the 2012's, but when the 2012's ride with the 2011, always have the problem! Is it a 2011 problem??? I think so. :)
     
  15. Scaurex

    Scaurex Junior Member

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    We have 2 identical 2010's/tech pkg. No issues with fobs in the last 3 years, although the fob battery is getting low on one of the cars. It display's "key fob battery low" and beeps after I turn the car off. The other cars good battery fob still doesn't interfere with the low battery fob. Must be a radio frequency thing...
     
  16. hlunde

    hlunde Member

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    Could you imaging if all vehicle transponder keys interfered with each other? It would be really difficult to carry passengers. An oops! for Toyota.
     
  17. dianer

    dianer Junior Member

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    My husband reports that while going to lunch a coworker's 2010 Prius got confused when our 2011 fob was aboard.
     
  18. vthreee

    vthreee Junior Member

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    sigh me and my friend have this same exact issue. I have a 2013 Prius Four, not IV as uppercase roman numerals were used for mode year 2010, and he has a 2011 Lexus CT. kinda sad that there's nothing that can be done. after skimming through this thread.
     
  19. macman408

    macman408 Electron Guidance Counselor

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    Well, you could wrap the unneeded fob in aluminum foil, or put it in an altoids tin, or something like that...
     
  20. Big Al5

    Big Al5 Junior Member

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    We have two 2010 prii and my wife keeps both fobs in her pocket book; with no problem the last 4 years.