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Just had 5000 mile service. Now the PiP won't charge.

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by mikenancy1, Apr 12, 2013.

  1. mikenancy1

    mikenancy1 2012 PiP (Base), '10 Highlander Hybrid, '05 Prius

    Joined:
    Jan 20, 2005
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    Location:
    Geneva, IL
    Vehicle:
    2012 Prius
    Model:
    Plug-in Base
    I live in Illinois, and my PiP is the first one the local dealership has seen. All they did was rotate the tires and do the multi-point inspection, but now the car won't charge. Any ideas on a setting they could have turned off during the inspection that could have caused this? I'd like to give them some hints on where to look, since they apparently don't know where to start. When I plug in the car, the orange plug light still turns on, so I know it's not the charger cord that's faulty.
     
    #1 mikenancy1, Apr 12, 2013
  2. genetiix

    genetiix Member

    Joined:
    Oct 20, 2011
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    Location:
    San Jose, CA
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    Does it turn on and stay on? My dealer accidentally hit the charge timer on my mine when I got the car back. Their knowledge with the PIP is very limited.
     
    #2 genetiix, Apr 12, 2013
  3. mikenancy1

    mikenancy1 2012 PiP (Base), '10 Highlander Hybrid, '05 Prius

    Joined:
    Jan 20, 2005
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    Location:
    Geneva, IL
    Vehicle:
    2012 Prius
    Model:
    Plug-in Base
    No, it does not stay on. It turns off after several seconds. And I don't hear the low "whirring" sound that indicates charging.
     
    #3 mikenancy1, Apr 12, 2013
  4. DadofHedgehog

    DadofHedgehog Active Member

    Joined:
    Jun 17, 2012
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    Location:
    northern Virginia
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    Check the charging timer on the dashboard.
     
    #4 DadofHedgehog, Apr 12, 2013
  5. CharlesH

    CharlesH CA HOV Decal #5 on former PiP

    Joined:
    Nov 27, 2005
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    Location:
    Roseville, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    The behavior sounds exactly like the timer. Orange light comes on for a while, then goes out. The green timer indicator on the dashboard will be flashing.
     
    #5 CharlesH, Apr 13, 2013
  6. mikenancy1

    mikenancy1 2012 PiP (Base), '10 Highlander Hybrid, '05 Prius

    Joined:
    Jan 20, 2005
    105
    8
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    Location:
    Geneva, IL
    Vehicle:
    2012 Prius
    Model:
    Plug-in Base
    Yup, that was it. Thanks!
     
    #6 mikenancy1, Apr 13, 2013
  7. -1-

    -1- Don

    Joined:
    Jan 16, 2013
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    Location:
    Chester, Virginia
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    :)Easy fix with the right guidance.
     
    #7 -1-, Apr 13, 2013
  8. MK500

    MK500 Member

    Joined:
    Mar 29, 2013
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    Location:
    San Francisco, CA
    Vehicle:
    2013 Prius Plug-in
    Model:
    Plug-in Base
    When I first came home with my PiP I accidentally pushed that "clock" button when I was setting the time. I hadn't read the whole manual yet, so missed the part about the timer. I was getting seriously annoyed because:
    A) Setting the time with the clock button was doing very strange things (because it has nothing to do with setting the time)
    B) I couldn't get the car to charge
    C) The whole system kept turning itself off every few minutes because the car was in "Aux" mode and it does that to save battery.

    So don't feel bad mikenancy1; same thing happened to me :) Luckily that was my longest period of frustration with my PiP. Then I found priuschat. It's been smooth sailing since then.
     
    #8 MK500, Apr 14, 2013
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