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Warning - Tustin Toyota

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by DAN Gudz, Apr 20, 2013.

  1. Chris S

    Chris S Active Member

    Joined:
    Aug 18, 2012
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    Location:
    Gilbert, AZ
    Vehicle:
    2012 Prius
    Model:
    Three
    I spoke to people about this. Amazing that the thought of actually searching the forum for such a simple task never even crossed my mind!! ;-) I will definitely check it out. Thanks!
     
  2. NutzAboutBolts

    NutzAboutBolts Senior Member

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    Location:
    Bay Area
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    Four
    Lol, I always do my research before paying for anything :)
     
  3. p00kienrayray

    p00kienrayray Active Member

    Joined:
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    Location:
    Long Beach, CA
    Vehicle:
    2013 Prius
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    Three
    I got my Prius from them too. Not the most sociable sales people, but hey they got me the best deal without any BS. Looks like I won't be taking my car there for service though. Good thing I have a technician buddy that works at Longo. It's free oil/filter, might as well have him do it. I'll start doing my own when the 25k miles are up :D
     
  4. chrisj428

    chrisj428 Active Member

    Joined:
    Sep 24, 2009
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    Location:
    Vernon Hills, IL
    Vehicle:
    Other Hybrid
    Model:
    Plug-in Advanced
    I'm curious to know how your nephew is able to do the recalls.
     
  5. boppo

    boppo Active Member

    Joined:
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    Location:
    Owego, NY
    Vehicle:
    2006 Prius
    Model:
    II
    When the part goes bad, he will get it from Toyota and install it. It will be out of my pocket but I will not have to see a stealer again.
     
  6. chrisj428

    chrisj428 Active Member

    Joined:
    Sep 24, 2009
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    Location:
    Vernon Hills, IL
    Vehicle:
    Other Hybrid
    Model:
    Plug-in Advanced
    Ah. Principle is such a slippery slope. I'm sure your nephew thanks his lucky stars that you didn't buy a Tundra. Replacing that frame would probably have been a bitch.
     
  7. boppo

    boppo Active Member

    Joined:
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    Location:
    Owego, NY
    Vehicle:
    2006 Prius
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    II
    My other nephew took his tundra to Jack Sherman Toyota for the frame recall. They called him and said it was ready and come and get it. He never made the 25 mile trip home before the drive shaft fell out.
     
  8. almypal26

    almypal26 Member

    Joined:
    Jun 29, 2010
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    Location:
    So Cal
    Vehicle:
    2010 Prius
    Model:
    III
    Dan,

    You need to go back and raise some HELL, even if you don't plan on going back to them for any future service. At least this may help others who continue to utilized this dealership. Write to corporate about the incident too. Lucky for me, I found a trusted mechanic who is meticulous about servicing cars.,