1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Selling Etiquette?

Discussion in 'Private Sales' started by cary1952, Sep 22, 2013.

  1. cary1952

    cary1952 Member

    Joined:
    Mar 18, 2006
    403
    84
    0
    Location:
    Spearfish, SD
    Vehicle:
    2013 Prius
    Model:
    Four
    If you make a deal to purchase something from someone on Priuschat and they said they would include in an extra item (the ones you purchased 4 of, so with the extra there would be 5), so you are expecting it to come in the package, right? The package arrives and, lo and behold, no extra! On contacting them, they say the extra was broken so they chose not to send it. No big deal or do you think they should have had the courtesy to inform you that the item in question was not going to be shipped? Do you feel they should compensate you for the missing item (approximate value $10-$15) since they failed to inform you?
     
    #1 cary1952, Sep 22, 2013
  2. -1-

    -1- Don

    Joined:
    Jan 16, 2013
    1,247
    434
    8
    Location:
    Chester, Virginia
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    :)Expecting sometime for free, I wouldn't expect much. Nice thought. As a minimum, "they" should have informed you without having to ask.
     
    #2 -1-, Sep 22, 2013
    sturgidson likes this.
  3. orenji

    orenji Senior Member

    Joined:
    Aug 17, 2013
    5,884
    3,486
    0
    Vehicle:
    2010 Prius
    Model:
    Three
    If you did not pay for it, why would you expect a to be compensated? As long as the other 4 live up to the sellers description you got what you paid for.
     
    #3 orenji, Sep 23, 2013
    EGGS and sturgidson like this.
  4. 2k1Toaster

    2k1Toaster Brand New Prius Batteries

    Joined:
    Feb 14, 2010
    6,035
    3,855
    0
    Location:
    Rocky Mountains
    Vehicle:
    2006 Prius
    Model:
    Three
    If there was a contract that includes the "gift" or bonus item, you are legally entitled to the gift and if you cannot get the gift, you are entitled to the market value of the gift to be taken off of the contract.

    However, as a human and moral person? Just let it go. It was something someone was doing as a favour. The law is there so that companies can't say "buy 4 widgets and get a new tv" and then say, "we're out of TV's sorry". If someone promised to give me a plate of cookies for my birthday and then drops a cookie presenting the plate to me I am not going to tell them to make me a new cookie because they promised me a full tray.
     
    #4 2k1Toaster, Sep 23, 2013
    sturgidson likes this.
  5. The Electric Me

    The Electric Me Go Speed Go!

    Joined:
    May 22, 2009
    9,083
    5,798
    0
    Location:
    Undisclosed Location
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    If I was a seller and knew you were expecting 5 items, and one broke "Extra or Not", I would of contacted you and informed you of this reality before continuing with the deal.
    Seems like a reasonable courtesy to expect.
    That being said, on a 10-15 dollar item that was being included as an extra, I wouldn't escalate the conflict. You got what you purchased,- just not the "extra".

    Part and parcel of personal internet commerce.

    If this isn't a company, or manufacturer, expecting a private individual to compensate you, for something they were throwing in for free?

    Well I just wouldn't do it. Neither would I purchase from this person in the future.

    I would say there is a big difference.

    OP say's the purchase is from "someone on Prius Chat" which makes it seem like a private party transaction.

    In which case I would of liked the courtesy of being informed the "extra" wasn't going to be sent. But if it didn't work out- I don't care.

    If this was a company, or manufacturer running a "free extra" offer? THEN I'd want to be compensated.

    That's the etiquette in response, I would follow.
     
    #5 The Electric Me, Sep 23, 2013
  6. cary1952

    cary1952 Member

    Joined:
    Mar 18, 2006
    403
    84
    0
    Location:
    Spearfish, SD
    Vehicle:
    2013 Prius
    Model:
    Four
    I was upset because he failed to inform me. simple as that!
     
    #6 cary1952, Sep 23, 2013
  7. antech5

    antech5 Member

    Joined:
    May 21, 2007
    160
    15
    6
    An apology is in order from the seller, case closed.
     
    #7 antech5, Sep 23, 2013
  8. weoco

    weoco New Member

    Joined:
    May 15, 2013
    5
    0
    0
    Vehicle:
    2010 Prius
    Model:
    IV
    Interesting read... an apology is worth $10-15 to the OP
     
    #8 weoco, Sep 24, 2013
  9. EGGS

    EGGS Member

    Joined:
    Feb 16, 2013
    108
    15
    0
    Location:
    NYC
    Vehicle:
    2010 Prius
    Model:
    III
    worst case scenario you can always buy new and pay retail . that way you'll know exactly what your getting and if there is a discrepancy you will have a valid argument
     
    #9 EGGS, Sep 25, 2013
(You must log in or sign up to post here.)