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Buying used from non-Toyota dealer

Discussion in 'Dealers & Pricing' started by c.ortiz108, Jan 20, 2014.

  1. OMG

    OMG Junior Member

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    OP
    - hang on a second and work your angle on the price a little bit with this dealer if you really want this car
    - before you're taking the car for an inspection make sure you're decided on the final price with the dealer
    - simply call the dealer and tell him you're looking at some other cheaper prius models that you found and to give you a couple more days to decide which is true
    - then go into his office talk price
    - tell him this prius needs maintenance done so it would cost you extra out of your pocket which is true
    - tell him you'll pay his asking price if some of the taxes and dealer doc fees are included which it would help both parties cus dealer loves inflating those doc fees and he has room to work with
    - also if he shows somewhat of indiference towards selling this car ask him why, ask him if he is interested in selling the car, and ask him that you find the behaviour fishy and makes you believe there is something wrong with the car
    - tell him that you're talking prices with other prius sellers and you stopped by to talk price with the prius he is selling
    - Give it a shot, it will get the dealler at least talking and answering your questions.
    - If the price is set and you like it ask him for an invoice or some sort of estimate where it includes all charges black and white to make sure no hidden fees are assesed or price change down the road and take that to your bank if you finance
     
  2. c.ortiz108

    c.ortiz108 Junior Member

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    Thanks for all the tips, OMG. I had done most of them at one stage or another in the process. Unfortunately I didn't get the car. I decided I'd buy it for $12k pending inspection, then took it to Toyota and found out that it needed a new water pump, drive belt, and air filter, for around $500. They also said when the engine had been detailed the leaking pink fluid from the water pump would have been obvious, so an effort was made to wash it off. A sign of dealer sleaze.

    So, back to the dealer to ask them to take $500 + $120 for the inspection off the price. He would not budge an inch, and even questioned the reliability of Toyota's report. He acted like he was giving me the deal of the century, even with me having to pay for repairs (not to mention 55k mile maintenance). So from my original offer of $11,500 suddenly this car would be costing $12,500 + the maintenance. Not so much of a bargain anymore. Plus the fact that I lost all respect for the dealer. I asked if he'd be making the repairs before selling and he said no - so he's sleazy and dishonest enough to knowingly sell a car that needs repairs, telling buyers it's in perfect condition, even after seeing toyota's report!

    So, while I'm glad I got the report, I'm bummed I lost $120 and that I didn't get a car! Lesson learned: Next time before the inspection I'll ask the dealer if they will pay repairs or lower the price if the inspection reveals issues. I just assumed they would since they were selling it as being perfect and fully checked out by their mechanics. At least Toyota said they didn't think the compression test was necessary on a car with such low miles, saving me $49.
     
    ftl likes this.
  3. Epiphany2000

    Epiphany2000 Member

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    As far as I know, the main issue with carfax is that they can only report what is reported to them. Reporting to carfax is not mandatory. If a car is involved in a major crash and subsequently repaired, there is no guarantee that carfax would know about and thus no guarantee that it would show up on their report.
     
  4. OMG

    OMG Junior Member

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    - Sorry to hear about that but hey there are plenty of other cars out there. With this kind of money you can easily get a good low mileage gen 2 prius that has no maintenance needs such as this one.
    - Don't sweat it, you still won and you showed you're smarter than the dealer by taking it to inspect the car.
    - Make sure you get preaproved for a loan and even the loan officer can help you look for one even out of state.
    - Give it some time and you'll be driving a prius, I looked for mine for over six months.
    - If you're the buyer you should have the upper hand. You don't need that particular product that you can find somwhere else maybe for cheaper and as time goes by is not like they're getting more expensive. lol
    - I would totaly go for a 75-90k miles 2006-2009 with proper maintenance done and 10-12k.
    - Battery life is about 10 years so make sure you get at least 2 + good years out of the car. Just kind of estimating, there are plenty of older priuses with batteries that lasted more than that.
    - If its 13k and up I would seriously consider a gen 3 prius.
     
  5. c.ortiz108

    c.ortiz108 Junior Member

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    Thanks, OMG. Wise words. I'm tempted to warn other potential buyers about this dealer on yelp. My wife wanted out of the deal just on principle.

    What's the consensus on buying from private sellers on craigslist? Probably less likely to run into a cheat than at a dealership, lol. And the 15-day state lemon law isn't much peace of mind, anyway.
     
  6. JC91006

    JC91006 Senior Member

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    the water pumps in the prius often will have a small seeping leak. It's not a major leak that will cause major issues. If that's the only issue with the car, it may still be a good car as many owners have this problem. The part will cost $60 to replace on your own plus coolant. The Toyota dealer will quote you $500 because that's what they do.
     
  7. usnavystgc

    usnavystgc Die Hard DIYer and Ebike enthusiast.

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    Wow, I have to say I find it hard to believe that a water pump and a belt would need replaced after only 55k miles. Even Chevy water pumps and drive belts last longer than that. That seems very odd and very hard for me to comprehend. As for the air filter, that's a $15 fix. And this is what I see as the problem with getting a "Toyota" mechanic to look at it. They are biased, they want you to bring the car to them to have it fixed. As far as the dealer detailing the engine to "cover" it up, all dealers detail the engine compartment. Why wouldn't they. If I was a dealer, I would. It doesn't mean they're trying to hide something. If you try to look at it from the dealer's perspective, here's this car with only 55k on it, its a Toyota, he's asking below KBB, he knows it will sell. Dealers detest people that have to take the car for an inspection elsewhere. Its like a slap in their face like saying, you don't trust me.

    I'm sorry that it didn't work out for you but I hope you can find a good car.
     
  8. c.ortiz108

    c.ortiz108 Junior Member

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    Well, buyers detest dealers who (1) make them wait 20 minutes before helping them on first visit; (2) then tell them that the car they like is not ready, and to keep checking back (rather than taking my name and letting me know); (3) telling them that the best thing to do is go home and look online to see what other stock they have; (4) not calling back once after repeated requests for service history of the car, and even to cash offers, over a period of over a week; (5) describe and price a car as a Touring model when it is not, and then not change the price and description once they've been shown that it's not; and (6) generally treat buyers like idiots who are lucky to be allowed on the lot. If these guys detest me, it's because I showed that they're dishonest and that I wouldn't be bullsh*tted.

    The point about the water pump was that the Toyota mechanic said the leak would have been obvious to the dealer's mechanics, and that an effort had been made to clean the leaked fluid off so the problem wouldn't be apparent. He showed me with a mirror the pink fluid that the detailers had been unable to power-wash because it was inaccessible, so I know he wasn't making it up. Detailing the engine is one thing, but discovering a leak and ignoring it, then falsely selling the car as mechanically perfect is another. This car also had the inverter water pump replaced at 30k miles, according to Carfax, suggesting that something is not right if two pumps go out with that kind of mileage. Yeah, the air filter was minor, but just another thing added to two other problems that weren't so minor. Once these problems (not to mention some scratches and a ding) are taken into account, the car can no longer be considered "excellent" on KBB, and that should have been taken into account by the dealer but it was not. The Toyota guys also assumed the dealer would either make the repairs or take the cost off the car so I could do it myself, as if that's just standard practice. Instead I get this spiel that "the other manager" made a mistake in offering the car to me for $12k in the first place, and that if I don't accept that by 11am today the offer expires!

    My family has been using the Toyota service center here for more than ten years, and they always tell you what needs to be done vs what could be done but isn't necessary. They also told me not to get the compression test to save me $49, which i would have paid for if they had suggested it. I trust them way more than this sleazy dealer. (their sales dept, on the other hand, is pretty shad too...)
     
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  9. c.ortiz108

    c.ortiz108 Junior Member

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    Well, not knowing how to do it, it wouldn't cost me $60... and that $500 (or $487 actually) also included the drive belt and air filter. But the point is really that the dealer should not be selling a car as mechanically perfect when it is not, and should either make the repairs or renegotiate if problems are discovered.
     
  10. JC91006

    JC91006 Senior Member

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    The water pump leak is not something everyone will notice, only a trained eye would look out for that. Most people looking at it will think it's just some gunk on the engine, not dried coolant. Also the detailers that wash the engine are not really mechanics. I believe it wasn't their intention to hide the leaking pump but in fact they didn't know it was leaking. The detailer just cleaned the car and engine the way they normally do. You have to think the Toyota tech had to use a mirror to show you the leaking deposits....without a mirror, it probably wouldn't have been noticed easily. At the present mileage, if the pump was leaking, it probably would be a very small leak.

    I do have to admit they should take care of the problem now that it's brought to their attention. No reputable dealer should sell a car with a bad water pump. You just have to speak with the sales manager to get that accomplish, I'm sure that should be covered if you pay them their $12000 asking price.

    I don't believe the drive belt is bad at that mileage. One of our members here, Uart, just changed his out and 3 times the mileage of your car. But it's not a bad idea to change it since the mechanic is already working in that area and will have to remove the belt to replace the pump.

    The electronic water pump was a recall from Toyota. So it didn't necessarily fail, just a recall unit.
     
    Merkey likes this.
  11. c.ortiz108

    c.ortiz108 Junior Member

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    Yeah, maybe you're right that they didn't see the significance of the gunk and thought that just washing it off would be okay... but it is bright pink. Either way, I think it shows that it's a good idea to have a used Prius checked by Toyota. The Toyota guy said the drive belt was rotting.

    As for speaking to the sales manager, I was in his office for half an hour trying to get him to do just that, and he refused. In fact, I asked if he'd be making the repairs if I don't buy the car, and he said no. Not a reputable dealer. And I'm not holding my breath that they'll change the false "Touring model" claim, either.
     
  12. JC91006

    JC91006 Senior Member

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    If you are set on not buying this car, I would ask to speak with the general manager to express your concerns. If nothing else comes out of it, at least you can give him an earful about his bad sales people.
     
  13. usnavystgc

    usnavystgc Die Hard DIYer and Ebike enthusiast.

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    Yeah, after seeing the full picture, run from that dealer. They are no good.
     
  14. OMG

    OMG Junior Member

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    - Just leave a negative feedback with the full story and warn people about that prius and also about the dealer. That will 100% get the dealer's attention and also people will ask the dealer about that negative feedback especially if you tell the dealer is knowingly trying to sell a faulty car.
    - That's about it, move on and look somewhere else. I am curious on what you'll find next. :)
     
  15. OMG

    OMG Junior Member

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    Well dealing with private party is tons easier. Private party just wants to sell and easier to get to a conclusion due to less bureaucracy. Dealer is into making money period. Private party, not so much.

    I bought cars from private party off of craigslist and most always got a deal out of it. You’ll get a feel of the seller as you talk to him/her.


    Get a Carfax, get it inspected, test drive it, make sure you like the price, make sure you like it and you’re good to go. J

    For example you most likely would’ve gotten your deal with this Prius if it was a private party.
     
  16. c.ortiz108

    c.ortiz108 Junior Member

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    Okay, how bad is this? A 2005 Prius that has had the whole electronic panel replaced and thus the odometer, so they guy isn't sure what the actual mileage is. It says 5,000 but the guy he bought if from said it had around 111,000 before the work was done. Apparently no accidents or anything else wrong with the car, except that it's ugly because someone used Plasti-Dip on it! The good news, $5,000 asking price. Should I head for the hills? The guy said he might be getting a pre-purchase inspection done himself.
     
  17. Patrick Wong

    Patrick Wong DIY Enthusiast

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    Yes, a combination meter failure is a relatively common event. The dealer is supposed to have the odometer reading from the old combination meter loaded into the new combination meter prior to installation. However I can understand that this was not always done.
    T-SB-0172-09 Combination Meter - Intermittent Display | PriusChat

    Regarding the other car and the leaking engine coolant pump, depending upon the amount of the leakage this may have been a trivial issue or may have required immediate attention. My thread here may be of interest to you:
    How to replace engine coolant pump and thermostat | PriusChat
    You can see that a dealer had reported my coolant pump needed changing - but it really didn't. Nevertheless I changed it out since I had a replacement and needed a topic to write about on PC.

    If the car has a clear title and you are serious about it then I suggest you get an inspection and find out what is wrong with this car. If the car has a salvage title then I would continue looking for better choices.
     
  18. c.ortiz108

    c.ortiz108 Junior Member

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    So, the odometer thing is potentially not a deal-breaker.... The ad says "clean title", so that should be okay. If he gets the inspection himself, even better - but I definitely will after test driving if he doesn't.

    Good to know for the future about the leaking pump, but I'm so done with that dealer!
     
  19. usnavystgc

    usnavystgc Die Hard DIYer and Ebike enthusiast.

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    Its really hard to go wrong for $5k. Where did they use the plastidip? Plastidip usually comes off pretty easily (usually).
     
  20. c.ortiz108

    c.ortiz108 Junior Member

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    It's covering the whole car. Just got back from the test drive and noticed that the battery charging icon on the display was only at two purple bars after about 15 minutes of driving, which I understand is not good. Engine light flashes, light bulb icon stays on, car seems to drift to the right, and engine is a lot louder than any other Prius I've tested..... Another potential buyer was apparently getting it inspected today, so if they don't buy it he said I could have a look at the report - but I'm not in a rush with this one!