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Car wont start again...

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by coachjlaw, Jun 4, 2014.

  1. coachjlaw

    coachjlaw New Member

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    I have a Prius for a company car. They have replaced the battery twice now and the thing only has 44000 miles on it. Got in it again after leaving an account this morning and it would not start. I let it sit about twenty minutes then it started. All my radio stations go out and every day I have to reset the clock. They have sent it in twice now and cannot find an issue but it keeps happening. Today was the fourth time in less than two months.
     
  2. usnavystgc

    usnavystgc Die Hard DIYer and Ebike enthusiast.

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    Captain Obvious says, The 12V battery is dead or nearly dead. Replace or recharge and your problem will be solved.
     
  3. JC91006

    JC91006 Senior Member

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    How about a little background on the car? When were the batteries replaced? What type/brand of battery was installed? What accessories do you run in the car and how often? Any added accessories for business? If you are using the 12v to run your accessories, it will drain the 12v and some batteries are not good at recovering from a full discharge.

    Basically need more info to narrow down your problem(s).
     
  4. bisco

    bisco cookie crumbler

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    at how many miles did it first happen?
     
  5. coachjlaw

    coachjlaw New Member

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    The first battery was replace at 32000 and the second at 39000. As far as the battery type I don't have the car it was towed away for the third time in two months. This is what has happened since I have had the car...about 5000 miles since the last manager had it. I drive to work Monday thru Friday about 150 miles a day five days a week. The car sits on my garage on weekends. The only thing out of the ordinary that I use in the car is a charger for my laptop. The outlet does not draw power when the car is off only when the car is on. The first time they replace the battery I was told that the guy left the lights on but he swears that he did not...battery one. Second time I drove it home from work 100 mile day, parked it in the garage and it died. The car would not start. They sent a two truck and they picked it up. They replaced the battery at that point. The car ran for a couple of weeks without issue. After driving to work halfway thru my day I went to start it and nothing. I sat in the thing pissed off for an hour...tried it again and it started. They picked the car up again, checked it out and found nothing. Did all the tests or so they say. Leads me today a few days over a week after picking it up again. Car ran fine yesterday. Got in it this morning would not start at first. After about two minutes it did start. Pushed the button as always...and yes foot is on the brake. Oh and they did replace the battery in the fob the last time that was the only issue they could find. As always radio stations and clock had to be reset...clock every day. The final straw drove to work and again halfway thru my day the damn thing would not start again for thirty minutes and then it did. Radio stations and clock as always gone. Car is gone and I am sure I am going to be told they cant find a problem. I am no mechanic but two batteries on a car with low miles driven five days a week...I mean really.
     
  6. JC91006

    JC91006 Senior Member

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    There seems to be a lot of towing involved with only a 12v battery issue. Who is doing the towing? Serviced at dealer? I'm not sure how sitting around for 30 minutes will help the car start.

    1. Bad connection at the battery
    2. Bad battery won't take a charge
    3. DC/DC converter is not working to charge the 12v battery (but you would get a warning light on)

    This is something I pulled from another thread.....

    A test would be to make the Prius READY, then measure voltage across the 12V battery. A correct reading would be ~13.8VDC, and if you see this reading then the 12V battery should be charging when the car is READY.

    If you see a much lower voltage when the Prius is READY, that is evidence that the DC/DC converter within the inverter is not working, and that you would have to replace the inverter.
     
  7. RRxing

    RRxing Senior Member

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    Maybe a short to ground? They are pretty difficult to find...
     
  8. coachjlaw

    coachjlaw New Member

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    Yes sure is a lot of towing for a stupid battery and none starting issue. I agree with the one it would start 30 minutes later...I have no idea but this has happened two times. Since it is a company care I have no idea who is doing the towing. All I am being told is it is being brought somewhere and they can not find an issue. Well lets see here. Push the button car does not start, once ok, battery issue, twice, two batteries after 5000 miles or so, now a third time. Seems like a problem to me. They say its me... It seems pretty simple to me to see that the car has issues even if they cant find it. I would think that that could at least come up with a reason that every time it happens the radio stations and the clock have to be rest. This tells me the problem is electrical such as a shortage. All they tell me is to reset the stations there is nothing wrong. Is there any chance I could some how lose power when I am driving? I wish I knew what they were testing on the car I would tell everyone a bit more but I just dont have the information. I would like to solve the problem and tell them what to look for.
     
  9. JC91006

    JC91006 Senior Member

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    It really sounds like a simple case of a bad battery. The repair shop it's being towed to probably is recharging the battery and sending it back to you (without replacing it). You know it's not the keyfob batteries because your radio presets are gone. If it was a DC/DC converter problem, you wouldn't last the 5000 miles you have mentioned you logged on the battery. I think you should just buy a new battery at the dealer and install it (make sure all the connections are tight).......and it'll be warrantied if it goes bad.
     
  10. bisco

    bisco cookie crumbler

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    there are electrical specialty places that are much better at troubleshooting parasitic drains than a dealership.
     
  11. mkgrayfox

    mkgrayfox Junior Member

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    Some dealerships are parasitic drains.... Sorry, too easy. ;)
     
  12. Beachbummm

    Beachbummm Senior Member

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    I had this happen on an older chevy, no one could find the problem then one night I got in the car and saw the glove box light was on, it drained the battery if the car sat for more then two days..maybe your cargo light or the light behind the sun visor is on do you have anything plugged into the lighter?...it might be something very simple
     
  13. Mr.Electric

    Mr.Electric Member

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    Start carrying one of the mini jump packs. It fits in your glove box and can jump the car instead of waiting to be towed or being stranded. As for fixing the issue check the bolt that connects the battery negative to the body in the back right next to the battery. It sounds like a loose battery connection to me.
     
  14. Joel Berman

    Joel Berman Junior Member

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    Mini jump pack? Wondering what are the minimum battery requirements to jump a Prius?
     
  15. EastR

    EastR Junior Member

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    Anyone? Would be nice to have a spare battery in case I run into this issue again with the 12V battery (replaced 18 months ago with the yellow top Optima, barely started once 4 months ago and yesterday would not start without a jump.) Still within warranty (2 yr. at Advance Auto Parts) but not sure if it's worth it the hassle of warranty replacement.
     
  16. Easy Rider

    Easy Rider Active Member

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    Not much because the 12 V battery does not actually start the car; it only powers the computers that cause all the stuff to happen with the main battery to allow it to start. Any portable device intended to jump start a "normal" car should work......assuming, of course, that it is properly charged up too.......and that the onboard 12 V is not stone cold dead. And are we sure that the power outlet the computer is plugged into is not hot all the time? Mr. Obvious says it should be a simple matter to unplug the computer when shutting off the car........right ?? Just incase.

    How would it not be worth it ? What's your alternative......just buying another one outright? I'm pretty sure that the Optima's had a run of bad ones about 2 years ago. If you got one of them, a warranty replacement might fix the whole problem.
     
    #16 Easy Rider, Jun 19, 2014
    Last edited by a moderator: Jun 19, 2014
  17. EastR

    EastR Junior Member

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    True Easy Rider. My problem is getting the car to die at the AAP store so that the voltage is low enough for them to replace it on warranty.
     
  18. Easy Rider

    Easy Rider Active Member

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    Have you actually had it tested yet ?
    A load test will often show up a battery that is going bad......and they can check the charging at the same time.
    It does not have to be dead to show up bad.....maybe.

    But it seems that most 12 V battery problems encountered with hybrid cars is a combination of a small battery and low vehicle usage.......or running the radio without the car ON too much.
     
  19. usnavystgc

    usnavystgc Die Hard DIYer and Ebike enthusiast.

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