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2010 Prius - Bluetooth phonecalls not working w iPhone 6+

Discussion in 'Gen 3 Prius Audio and Electronics' started by alokeprasad, Oct 5, 2014.

  1. alokeprasad

    alokeprasad Member

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    Location:
    Ohio
    Vehicle:
    2010 Prius
    Model:
    III
    This is on a 2010 model, with Bluetooth support for phone calls only. It is not the top trim level with Navigation ..

    My iPhone 5 used to work correctly to make and answer phone calls through BT.

    When I got my iPhone6 Plus, I deleted the old phone from the Prius, paired the 6+. The phone connects to the Car_Media but is otherwise non-functional. I cannot make or receive calls hands-free through the Prius.

    Any one else using the iPhone6+ with this vintage Prius?
     
  2. Mendel Leisk

    Mendel Leisk Senior Member

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    Touring
    No, but I recently updated my iPhone 5 to iOS8, and yesterday driving, my phone (which was previously paired to the car) started ringing, ie: the Bluetooth wasn't working. Just from what I've read, apparently version 8.1 will patch it (knock on wood), slated for Oct 22 release.

    My wife made an outgoing call with her iPhone 4, also updated to iOS8, and then Bluetooth did work, fwiw.
     
  3. Dark_matter_doesn't

    Dark_matter_doesn't Prius Tinkerer

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    Location:
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    Vehicle:
    2010 Prius
    Model:
    IV
    I've had no problems (once I remembered how to do the Bluetooth links!) with an iPhone 6 plus in mine, though it is a hassle to have to create the Bluetooth links separately for the phone and music.

    Try resetting all network links on your phone then try the pairing again.
     
  4. alokeprasad

    alokeprasad Member

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    Location:
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    Vehicle:
    2010 Prius
    Model:
    III
    Yours is a 2010 Prius IV. Mine is a 2010 Prius III (no music via BT).
    I'm waiting for the iOS 8.1 expected this week before messing w anything.
     
  5. bkman

    bkman Junior Member

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    Location:
    Fremont, CA
    Vehicle:
    2010 Prius
    Model:
    V
    On my side connection between phone and Prius basically working but I can't use Siri to call other party. It seems that when I say "call my wife", for example, Siri talks to me via phone bluetooth interface and then hangs up. Or Prius hangs up, I don't know. But call never happening. If I tap phone number in Phone.app on iPhone it works fine.
     
    tripp818, talkin73 and boulder_bum like this.
  6. boulder_bum

    boulder_bum Senior Member

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    Location:
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    2007 Prius
    bkman, I have the exact same issue with my 2007 and came here to ask if others ran into the same wall. It's a big deal for me, because lack of voice dialing is a safety issue as far as I'm concerned.

    For me, Siri voice dialing ultimately fails (it never even tries to ring the person on the other end), but I see the number I wanted to call in my call history.

    Can anyone confirm that they have the same issue (or does voice dialing via Siri actually work for anyone on an iPhone 6+)?
     
  7. Mendel Leisk

    Mendel Leisk Senior Member

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    Touring
    I've updated my Iphone to 8.1 now, no improvement: if I get a call while driving, it's still my iphone that rings.
     
  8. lulu prius

    lulu prius Junior Member

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    Location:
    Orange County, CA
    Vehicle:
    2014 Prius Plug-in
    Model:
    Plug-in Advanced
    My wife's 2014 PiP Advanced is having the same issue with her 6 plus. It works to make or receive calls via BT. But Siri is not working

    Have not upgraded to 8.1
     
  9. alokeprasad

    alokeprasad Member

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    Vehicle:
    2010 Prius
    Model:
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    Can you imagine the finger-pointing when you contact Apple or Toyota to fix this?

    I don't expect Toyota to do field updates to the firmware of a 4 year old model. Here's hoping that a lot of Apple engineers use Priuses :)
     
  10. WolfpackBill

    WolfpackBill Senior Member

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    NOOOOOO!!! Don't tell me that! I'll be getting my iPhone 6 Plus sometime this week. However, my iPhone 5 with iOS 8.1 does that too. I listen to Podcasts and the Toyota system kept crashing saying that it cannot read the USB.
     
  11. boulder_bum

    boulder_bum Senior Member

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    I actually contacted Apple about the issue and am forwarding stuff that their engineers will hopefully look at (like this thread).

    That reminds me, I still need to make a video demonstrating the problem so I can forward it along.
     
  12. alokeprasad

    alokeprasad Member

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    Finally someone called me while I was in the car!! :)
    iOS 8.1 seems to have fixed the problem.

    iOS 8.1.1 is out now. Haven't tested w that yet.
     
    #12 alokeprasad, Nov 18, 2014
    Last edited: Nov 18, 2014
  13. Mendel Leisk

    Mendel Leisk Senior Member

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    8.1 didn't work for me. But unpairing my phone and then repairing worked. Except, my wife's phone, which previously was working, doesn't work now. Will try same tactic with hers, see what it does.
     
  14. lulu prius

    lulu prius Junior Member

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    Plug-in Advanced
    8.1 fixed Siri not working in the my wife's PiP
     
  15. ABDLOCK

    ABDLOCK Junior Member

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    Location:
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    Vehicle:
    2014 Prius
    Model:
    Five
    I have a up to date 6+ and a 2014 prius 5..Works perfectly fine
     
  16. tnt71

    tnt71 Junior Member

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    I have a 2011 Prius, and a 2013 Highlander Hybrid. I have the issue on the Prius but it works fine on the Highlander. I believe the issue was fixed sometime between 2011 and 2013, and I believe it is a Toyota issue because during that time I have had an iphone 4s, 5, and 6 and it happened with all 3 phones on the Prius, but none of them on the Highlander.

    I love my Prius, but I have actually considered upgrading the car because of this issue. I have found that the new "Hey Siri" is a slight fix. If you say the phrase fast enough, before the car's bluetooth intervenes, it works, but you have to be quick. This seems like something that can be fixed with a software update to the car, and Toyota did that for me, but again, it did not fix the problem.
     
  17. talkin73

    talkin73 Junior Member

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    Location:
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    Vehicle:
    2010 Prius
    Model:
    V
    Having the same issue with my 2010 Prius IV and iPhone 6 on iOS 8.1. This sucks but it has been a problem since iOS 7 as well. Siri connects through BT so trying to use that to dial just causes the Siri "call" to end. I see a record of the number I was TRYING to call using Siri has logged in my Recent Calls in the Phone app on my iPhone. Upgrading my car is a bit drastic for me, but a HU upgrade isn't out of the question. I've been looking at the Pioneer NEX 4100, in fact. Anyone found a solution other than an aftermarket HU?
     
  18. tripp818

    tripp818 Junior Member

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    Location:
    Los Angeles, CA
    Vehicle:
    2010 Prius
    Model:
    Five
    I just updated to a 2010 Prius 5...my '05 & '06 Siri worked with my iphone 5. I think on the '06 I had to delete an old iphone profile from my brother (who I bought the car from)...my '10 I have tried numerous times-on the off chance I do get the correct name the number dials then disconnects. So very frustrating....
     
  19. Mendel Leisk

    Mendel Leisk Senior Member

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    Vehicle:
    2010 Prius
    Model:
    Touring
    One thing I've discovered: you can't have two phones paired. They can both be "in there" I think, but only the latest to be "initialized" is recognized, when you jump in the car. My wife and I are at a stand-off now, lol. I forget if either phone is working right now, kinda given up in frustration.