HV Battery replacement in San Diego

Well, I never thought it would happen to me, but my 2007 Prius with 159,000 miles freaked out the other night, flashed all the warning lights, lost power, and was diagnosed with a failing HV battery pack. I dislike the customer service at the dealership I bought the car from, I have seldom used them during the life of the car. When I towed it there to get it checked, the Service Guy said he'd only seen 2 other instances of dead batteries in his many years there, and basically assured me that Toyota would cover it, even though I'm *just* outside of warranty. I had them fix a leaky water pump in good faith, hoping that Toyota would do me right. This morning I got a call, and he basically said that since I didn't do much periodic maintenance at the dealership, Toyota decided NOT to cover me.

So here I am.

Can anyone recommend a good 3rd party repair shop in San Diego or another way to handle this? I stopped using the dealership for maintenance long ago due to terrible customer service issues, and this seals the deal. I have no interest in giving them any more money.

Thanks for any help you can give.

 

Thanks JC. Any suggestions as to what mitigating factors might help my case?

 

I spoke with Toyota Corporate, they declined any assistance and kicked it back into the hands of the dealership's on-site customer relations person. Looks like this won't end up the way I hoped.