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Failing HV battery after bodyshop

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by BigIvan, Sep 20, 2015.

  1. BigIvan

    BigIvan New Member

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    Hi everyone,

    I have a 2005 Prius with 140,000 km (90,000 miles). The car was dented during hail and so it spent one month in the bodyshop. The damage was entirely cosmetic and the car ran perfectly when I dropped it off.

    When it was returned to me, the red triangle light came on (among others). The bodyshop then cleared the codes and said they recharged the battery by driving it around the block a few times, but the same lights came on again the next day. I then replaced the 12 V battery because it was getting old and because many people on this forum said that could cause all kinds of weird behaviour. Disconnecting the battery cleared the codes, but they reappeared after a few minutes.

    The bodyshop says this is a coincidence that happened because the battery was getting old and it was not their fault. However, they said that they would pay for the new battery if a dealer would state that the HV damage "is consistent" with the repair process. So I took it to the dealer, who confirmed that the traction battery needs replacing, but he is not prepared to say that it's the bodyshop's fault.

    To me, it seems incredibly unlikely that age-related failure would just happen to occur during the few weeks the car was with the bodyshop. A number of threads on PriusChat warn about possible HV-battery damage during body work, either due to welding or due to baking the new paint. The bodyshop says that:
    a) they did not do any welding,
    b) they baked the car at 60 Celsius (150 F) for 40 minutes,
    c) they never touched any electrical components (i.e., did not disconnect or remove HV battery)

    My question is whether the baking could be responsible for the HV-battery failure, or at least whether it's much more likely than that it was a coincidence? Because I have to convince the dealer to sign off on this being "consistent" with the bodyshop's work, I would really appreciate links to authoritative documents. I've looked through the repair manual and Toyota's official position seems to be that baking is not a problem, even though Honda and Ford limit the temperature to 150 and 140 F, respectively.

    Thank you!
     
  2. JC91006

    JC91006 Senior Member

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    If you have a weak hv battery, just not driving it will make it go bad. I know this because I let my 2006 sit for a while and it died.

    If you drove it everyday, it may not have gone bad.....that quickly.
     
    #2 JC91006, Sep 20, 2015
    Last edited: Sep 20, 2015
  3. BigIvan

    BigIvan New Member

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    Thanks, JC91006! When you say "for a while", do you mean days, weeks, or months? My understanding was that the HV battery spontaneously discharges after several months, but the longest this car went without being driven was maybe three weeks while we were on vacation. It did sit in the bodyshop parking lot for about 5 weeks---do you think that could have done it in? It seems unlikely to me...
     
  4. Patrick Wong

    Patrick Wong DIY Enthusiast

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    I would agree with JC that the failure of the traction battery was an unfortunate coincidence with the body repair of your car. Nothing that you have described in your OP points to a poor body shop practice.

    If you have not already done so, you can review the body repair manual at techinfo (either the US or Europe websites, whichever you can access) to review the Toyota published guidelines regarding vehicle refinishing.
     
  5. JC91006

    JC91006 Senior Member

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    I'd let my 2006 sit the entire summer, occasionally starting it on the weekend for a 5-10 mile drive. If you let the car sit 3 weeks, and up to possibly 5 weeks, it can discharge a bad cell.

    The battery has 28 modules, of which each module has 6 individual cells. You just need 1 cell to be bad within the entire battery pack. This bad cell would discharge while the car sat for the 3 - 5 weeks and that's how you get the bad battery code. There are many posts here on older 10 year old Prius cars that die after the owners come back from vacation......often as short as a week.

    Here in the USA, the Toyota dealers would often offer a goodwill warranty (you may pay a portion of the repair) to replace the battery with somewhat lower mileage. You can try asking your Toyota dealership to see what they can offer you.
     
  6. sfv41901

    sfv41901 Masta S

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    Wouldn't this be covered under the "hybrid" warranty?

    VS980 4G ?
     
  7. BigIvan

    BigIvan New Member

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    Patrick and JC: Thanks for your opinion. You're probably right that this could have been the straw that broke the camel's back, although I think you'll understand it's frustrating and suspicious to get a car back in worse condition than you took it in.

    sfv: Although the mileage would still be under warranty, the car is older than 8 years so I'm out of luck.
     
  8. Patrick Wong

    Patrick Wong DIY Enthusiast

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    Absolutely, and I do understand how you feel. I hope you at least are satisfied with the refinishing work.

    My 2004 was pelted with hail a month ago (while parked at In-N-Out Burger, on Ajo Way in Tucson, AZ) and there are probably two-dozen or more tiny dings in the roof and left rear fender resulting from that impact. I'm living with that along with the road rash on the front bumper cover and hood, not to mention the clearcoat paint damage caused by the very hot AZ summer sun over the past six years with the car parked outside at all times - as the patina acquired by that car over 205K miles of driving...
     
  9. sfv41901

    sfv41901 Masta S

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    Isn't it 10 years / 150000 miles

    [​IMG][​IMG]

    VS980 4G ?
     
  10. BigIvan

    BigIvan New Member

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    I suppose it would be if I lived in one of the "selected states".
     
  11. sfv41901

    sfv41901 Masta S

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    So true mate........that does make a huge difference.

    VS980 4G ?
     
  12. BigIvan

    BigIvan New Member

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    What you mean to say is "Strewth, mate!" :)
     
    sfv41901 likes this.
  13. stockdaddy

    stockdaddy Member

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    It sounds to me like letting it sit for long time was probably the cause to push the weak cell to failure. It is possible to repair that one bad cell yourself for around $50. Check youtube for vids on the process.