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Alarm sounds whenever car is unlocked.

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Cardiffkid, Nov 19, 2010.

  1. Cardiffkid

    Cardiffkid New Member

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    I bought a 2007 Prius this week and I am having trouble with the door lock/unlock procedure. I have read and re-read the manual and feel I am doing everything correctly. What is happening is I can lock the car, either with the push button on the handle or with the key fob. When I return to unlock the car 2 things may happen. Either I get within 2 feet of the car and the alarm goes off or I can get close enough to touch the door handle and then the alarm goes off. Either way, I then have to use the fob to turn off the alarm noise and then I can unlock the car. All rather embarrassing and I'm getting tired of looking like an idiot! The worst part is when I was back at the used car dealer briefly yesterday and went to show him the problem, it behaved perfectly which was the only time it worked ever for me. Yikes, any help. I have tried both of my key fobs and the same thing happens with both of them.
     
  2. Patrick Wong

    Patrick Wong DIY Enthusiast

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    You've probably noticed the red button on the fob, which is the panic switch. You don't want to depress that switch unless you want the horn to sound.

    Assuming that you are not deliberately depressing that red button as you approach the car, you'll need to figure out what is causing an inadvertent activation of that button.

    Where is the fob located, as you are approaching the car? If in a pocket, is there something else in the pocket that might apply pressure on the red button?
     
  3. Cardiffkid

    Cardiffkid New Member

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    I thought that could possibly be the case at first so I moved the fob to a different location in my purse, then when it continued to happen I tried many things like putting in different pockets and making sure no pressure was applied. Many times I will walk up to the car holding the portion of my key ring that attaches to the fob, so the fob is just hanging from my hand.
     
  4. Patrick Wong

    Patrick Wong DIY Enthusiast

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    Sounds like a visit to your local Toyota dealer is in order, if you can reliably demonstrate the problem to the service writer.
     
  5. Cardiffkid

    Cardiffkid New Member

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    Thanks for your suggestions...looks like that's what I will need to do.
     
  6. RobH

    RobH Senior Member

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    There are several things you could try to narrow down the possibilities. The first is to disable the proximity function of the keyfob by pressing the switch under the steering wheel. You can still use the keyfob buttons, but just touching the door handle will not trigger anything. You'll also have to put the keyfob in the slot in the dash to start the car.

    Perhaps the Alarm button on the keyfob is stuck. If you have a second keyfob (I sure hope so!), you could switch to it and see if the behavior remains the same.
     
  7. Cardiffkid

    Cardiffkid New Member

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    Thanks so much for the suggestion. I did just that. Previously, just getting close to the car caused the alarm sound which of course stopped after I deactivated the smart button key. Unfortunately, when I pressed the unlock button on the fob, again the alarm would sound first, I would then press unlock once more and then the lights on the car would flash and the door would unlock.

    I do have a second fob and I experimented with that one and I got the exact same results as I did with the original fob that I have been using.

    In all of my experiments I also noticed that if I lock and unlock the door within about 30 seconds I don't have the problem with the alarm. Anything more than 30 seconds and the problem shows up.

    It also shows up if I lock the car with the inside door lock.
     
  8. RobH

    RobH Senior Member

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    It sounds like the keyfobs are not the problem. Something in the computers that manage the locking and alarm systems is malfunctioning.

    The 30 second observation is particularly interesting. As an experiment, I walked up to my car and touched the door handle. The door unlocked, as expected. I didn't open the door, but instead backed 10 feet away. 30 seconds after the door unlocked, the door locked again without any input from me.

    This is a problem for a mechanic with a professional scantool. As a minimum, the alarm can probably be silenced. The Techstream scantool has a parameter at [Body, Customize, Security] called "Warning by Horn" that could be disabled. Another parameter called "Warning by Glass Sen" should be OFF unless there actually is a glass breakage sensor installed (that works...).
     
  9. Andrew Blomdal

    Andrew Blomdal New Member

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    did you ever get a result? my prius has the same problem now...
     
  10. Arctodus88

    Arctodus88 New Member

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    Anyone figure this out? I also have this problem, and it is beyond frustrating...
     
  11. bisco

    bisco cookie crumbler

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    sounds like wiring problems, mice?
     
  12. ChapmanF

    ChapmanF Senior Member

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    Ok, you're both talking about Gen 2 Prii, so the details won't be identical to my Gen 1, but your symptom is just like what I saw after replacing my lock actuator with a defective aftermarket one.

    In my car, the actuator has two switches built in: one to tell the computer whether the lock is locked or unlocked, and one to tell the computer whether you are actually twisting the key to lock or unlock it. If the computer sees the door state go to "open" without having seen one of those things happen as a reason for it to be unlocked, the alarm goes off.

    If no one has put in a new actuator lately in your car, then the explanation won't be the same, but I would probably still start with those lock actuator sensing circuits first, and look for a bad connection somewhere (probably most likely), damaged wire (less likely) etc.

    You really can get all the information you would need out of the service manual and wiring diagram, and yes, you might get some useful information by checking for codes in the body computer. In a Gen 2, I don't know if a scantool is an absolute necessity for that; in Gen 1, the computer can also tell you codes by blinking the 'door' light on the dash. (And if it can't communicate with the instrument cluster to blink the door light, it flashes the dome light instead. :)

    -Chap
     
  13. Arctodus88

    Arctodus88 New Member

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    Thanks for the info - I'm thinking it is something with the actuator sensor as well. This is beyond my fix-it-yourself capabilities, so I'm taking it into Toyota on Friday and will have them check into this. Will report back-
     
  14. bisco

    bisco cookie crumbler

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    thank you, that's more than i can say for your predecessor.