1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Rear left door electric lock and electric window not working

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by nettrinity, Nov 21, 2015.

Tags:
  1. nettrinity

    nettrinity New Member

    Joined:
    Nov 21, 2015
    15
    2
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2014 Prius
    Model:
    One
    Car:
    2014 Prius, basic model

    Symptom:
    Only rear left electric window and electric lock are not working. They are not responding to driver side control or remote key control. Electronics on other 3 doors function normally.

    Test I performed:
    1) I checked the rear left door fuse under driver steering wheel and it is good.
    2) connection in the rear left door appears to be good (I took of the plastic panel and checked)

    Question:
    What do you suggest I should do next? I plan to locate and fix the problem myself? Is this problem common?

    Thanks!
     

    Attached Files:

    #1 nettrinity, Nov 21, 2015
    Last edited: Nov 21, 2015
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,571
    48,862
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    do the switches on the left rear door work?

    isn't it under warranty?
     
  3. nettrinity

    nettrinity New Member

    Joined:
    Nov 21, 2015
    15
    2
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2014 Prius
    Model:
    One
    I don't know if it is under warranty, but the car was sold to me "as is".
    Switch on rear left is working, and it can lock and unlock the door, because it has a mechanical cable. The problem is I can't control the switch on driver side button or by remote key.
     
  4. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,571
    48,862
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    the window switch isn't mechanical.

    you still have the toyota warranty. i'm unsure if it's 1/12 or 3/36.
     
  5. nettrinity

    nettrinity New Member

    Joined:
    Nov 21, 2015
    15
    2
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2014 Prius
    Model:
    One
    Thanks! I'll check up with dealer tomorrow about the warranty.

    Sorry, I didn't mean the window switch. The electric window switch is not responding. The lock switch is mechanical.
     
  6. WilDavis

    WilDavis Senior Member

    Joined:
    Feb 4, 2014
    2,489
    2,153
    49
    Location:
    Top RH Corner of RH Coast on L side of The Pond
    Vehicle:
    2009 Prius
    Model:
    II
    Have you checked the child-proof lock (tiny black slide just below the striker-plate on the rear door?) (see p.52, Destruction Manual)
     
    bisco likes this.
  7. nettrinity

    nettrinity New Member

    Joined:
    Nov 21, 2015
    15
    2
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2014 Prius
    Model:
    One
    first time heard about child-proof lock, and striker-plate. Will it affect only one door or all four door at same time?
     
  8. WilDavis

    WilDavis Senior Member

    Joined:
    Feb 4, 2014
    2,489
    2,153
    49
    Location:
    Top RH Corner of RH Coast on L side of The Pond
    Vehicle:
    2009 Prius
    Model:
    II
    Standard safety-feature fitted to rear doors of many cars to prevent the doors from being opened from the inside by curious children. (p 52, manual shows diagram of location). One on each rear door. I think it's totally mechanical. - hope this helps - Wil
     
  9. nettrinity

    nettrinity New Member

    Joined:
    Nov 21, 2015
    15
    2
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2014 Prius
    Model:
    One
    I checked the child-proof lock. Sadly, it is not the problem. did somebody else have this problem also?
     
  10. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,571
    48,862
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    there have been cases where the lock motor has burned out. you can diy a cheap repair, swap a salvage, by a new one, or maybe warranty.

    sorry, i went back and re-read. let me see if i have it right: the rear drivers side door lock and window, do not respond to the fob, or the switches on the drivers door, and the window also does not respond to the switch on the passenger door. is this correct?
     
    #10 bisco, Nov 22, 2015
    Last edited: Nov 22, 2015
  11. WilDavis

    WilDavis Senior Member

    Joined:
    Feb 4, 2014
    2,489
    2,153
    49
    Location:
    Top RH Corner of RH Coast on L side of The Pond
    Vehicle:
    2009 Prius
    Model:
    II
    Reminds me of when my previous car (1993 Corolla DX Wagon) failed state-inspection test¹ as the rear passenger-side (electric) window wasn't working. Despite my protestations that I rarely carried passengers (I think 99.9999% of the 300,000 miles on odometer were solo), the dealer wanted $450 (yup, four-hundred and fifty dollars!) for a new window motor (inc. installation) :eek: - solution was to visit local junk-yard, and get local mechanic to replace the bad motor!

    ¹ I couldn't believe this, however I checked the state-laws and they were correct "…all safety devices (including windows) fitted on the original vehicle have to be in working order" o_O
     
    bisco likes this.
  12. nettrinity

    nettrinity New Member

    Joined:
    Nov 21, 2015
    15
    2
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2014 Prius
    Model:
    One
    Exactly!!
     
  13. nettrinity

    nettrinity New Member

    Joined:
    Nov 21, 2015
    15
    2
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2014 Prius
    Model:
    One
    In this case, I need to take the rear door problem more seriously. Thanks for letting me know.
     
  14. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,571
    48,862
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    gotta be electrical then. but i'm clueless where to look. is it possible the car was in an accident?
     
  15. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,571
    48,862
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    was that in maine?
     
  16. WilDavis

    WilDavis Senior Member

    Joined:
    Feb 4, 2014
    2,489
    2,153
    49
    Location:
    Top RH Corner of RH Coast on L side of The Pond
    Vehicle:
    2009 Prius
    Model:
    II
    …close (but no cigar!). Nausea, New Hamster;)
     
    bisco likes this.
  17. nettrinity

    nettrinity New Member

    Joined:
    Nov 21, 2015
    15
    2
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2014 Prius
    Model:
    One
    Clean title. No accident history by Carfax
     
  18. nettrinity

    nettrinity New Member

    Joined:
    Nov 21, 2015
    15
    2
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2014 Prius
    Model:
    One
    I just came back from the dealer. They said the door was damaged in an accident and warranty is voided due to the body work. So I have to fix myself.
     
  19. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,571
    48,862
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    hmm... sounds like you need electrical help. somehow tracing wire connectivity from the source to the door. are you good with a multi meter and schematic?
     
  20. nettrinity

    nettrinity New Member

    Joined:
    Nov 21, 2015
    15
    2
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2014 Prius
    Model:
    One
    I believe so. It is basic:)
     
    bisco likes this.