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Extended Warranty

Discussion in 'Gen 2 Prius Main Forum' started by grizzly1, Jun 2, 2006.

  1. grizzly1

    grizzly1 New Member

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    I have been trying to contact someone at Warranty@priuschat but I haven't received a responce after several emails would like to know who is handling this so I can contact them directly.
    Thanks











    I have 2- 04s both with #9Packs 1 silver and 1 grey both have bunmper protectors and Coastals auto door locks
     
    #1 grizzly1, Jun 2, 2006
  2. mcbrunnhilde

    mcbrunnhilde Opera singin' Prius nut!

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    You've got the correct [email protected] which gets you to Troy Dietrich. I don't know what the problem might be, because I e-mailed Troy Tuesday night and he answered me the next morning.

    Did you send your several e-mails on one day, or over multiple days? If it was just in one day, perhaps he was out of the office and will get back to you soon.
     
    #2 mcbrunnhilde, Jun 2, 2006
  3. grizzly1

    grizzly1 New Member

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    <div class='quotetop'>QUOTE(mcbrunnhilde @ Jun 2 2006, 11:03 AM) [snapback]264666[/snapback]</div>

    No they were Wed, Thurs,and today,I will send 1 more today Thanks
     
    #3 grizzly1, Jun 2, 2006
  4. Manksgloob

    Manksgloob Member

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    He should be there.
    I emailed him two days ago and got a reply yesterday.

    Are you emailing him from a "free" account that might be filtered out as a spam email?
     
    #4 Manksgloob, Jun 2, 2006
  5. grizzly1

    grizzly1 New Member

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    <div class='quotetop'>QUOTE(Manksgloob @ Jun 2 2006, 01:23 PM) [snapback]264766[/snapback]</div>
    No FREE acct. I have an Aol and another one
    [email protected]
    or
    [email protected]
    will wait another day then I will look elsewhere thanks
     
    #5 grizzly1, Jun 2, 2006
  6. IsrAmeriPrius

    IsrAmeriPrius Progressive Member

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    This is Troy's PriusChat signature:
    Toyota of Greenfield is located at:

    12 Olive St
    Greenfield, MA 01301
     
    #6 IsrAmeriPrius, Jun 3, 2006
  7. Danny

    Danny Admin/Founder
    Staff Member

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    Be sure to check your spam folders - he'll be responding from an email address different from the [email protected] one.
     
    #7 Danny, Jun 3, 2006
  8. grizzly1

    grizzly1 New Member

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    <div class='quotetop'>QUOTE(Danny @ Jun 3 2006, 12:53 PM) [snapback]265194[/snapback]</div>
    Well I did all that plus I have 2 different email addresses plus I sent him 2 more today still no responce even left my phone number,Monday I'm going to my dealer and see what kind of a deal they will make me since I have not received any responce since last Tuesday
     
    #8 grizzly1, Jun 3, 2006
  9. grizzly1

    grizzly1 New Member

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    <div class='quotetop'>QUOTE(grizzly1 @ Jun 3 2006, 09:59 PM) [snapback]265402[/snapback]</div>

    I hope somebody lets him know he lost a sale ,really dissapointed about this
     
    #9 grizzly1, Jun 4, 2006
  10. Jack Straw

    Jack Straw New Member

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    xxx
     
    #10 Jack Straw, Jun 5, 2006
  11. mcbrunnhilde

    mcbrunnhilde Opera singin' Prius nut!

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    Grizzly, I just completed my transaction with him and had no hassles or delays. I do believe there is some problem with him actually receiving your e-mail, so if you haven't already purchased elsewhere please give him a call--I know you will be satisfied!
     
    #11 mcbrunnhilde, Jun 6, 2006
  12. Kross

    Kross New Member

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    <div class='quotetop'>QUOTE(mcbrunnhilde @ Jun 6 2006, 12:27 AM) [snapback]266488[/snapback]</div>
    I second that.

    I just purchased the Platinum $0 deductible extended care plan from him and the transaction was smooth as ever. He called me promptly and answered every single one of my questions; Told me exactly what kind of paperwork he needed from my end, and let me know when he recieved it. After paying with a credit card, I recieved the papers in the mail, within the week, confirming my purchase of the plan and letting me know that it is now active on my Prius.

    Just give him a call and I am sure he will be able to address any/all issues you may have.
     
    #12 Kross, Jun 6, 2006
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