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Included maintenance/free?

Discussion in 'Gen 4 Prius Care, Maintenance and Troubleshooting' started by thewraith, Oct 24, 2016.

  1. thewraith

    thewraith Junior Member

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    Maybe a stupid question, but here it goes:

    I just purchased a 2016 Prius, the car has 11k miles on it. I got it from an auto auction, does Toyota include any free maintenance on these cars?

    I ask because my other 3 cars (not all listed in sig) have free maintenance for 3 years each, transferrable.
     
  2. bisco

    bisco cookie crumbler

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    yes. 2 years/25,000 miles. not sure about transferability though. ask a dealer or call toyota.
     
  3. exstudent

    exstudent Senior Member

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    You are aware of the Internet, as you came to Priuschat.com. Why would you not go directly to the manufacture to have your question answered uneqviocally? ToyotaCare | Car Maintenance & 24-Hour Roadside Assistance

    Does the purchased car have a salvage title? If so, NO warranty. NO free service. No nothing.
     
  4. thewraith

    thewraith Junior Member

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    No salvage title, I went to the website above but wasn't sure if Toyotacare was an included deal, or something that one had to pay extra for like it was on my Range Rover.
     
    #4 thewraith, Oct 24, 2016
    Last edited: Oct 28, 2016
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  5. bisco

    bisco cookie crumbler

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    included, but transferable?
     
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  6. bisco

    bisco cookie crumbler

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    the best part is when they try to upsell you with your free oil change.:p
     
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  7. thewraith

    thewraith Junior Member

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  8. bisco

    bisco cookie crumbler

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    excellent. save your oil and filter for a later change, that's the only free part that's worthwhile.
     
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  9. William Redoubt

    William Redoubt Senior Member

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    And then forget to (choose 3 max)
    • change the oil filter
    • tighten the oil filter
    • replace the oil filter O-ring
    • install the oil filter O-ring
    • put oil in
    • put enough oil in
    • put only the recommended amount of oil in
    • use the brand of oil they promised you they would
    • replace the drain plug
    • tighten drain plug
    • change the crush washer
    • use a wrenches when vise grip or pliers are handy
    • return the car to you in 30 minutes only after you have been waiting 3 hours
     
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  10. Mendel Leisk

    Mendel Leisk Senior Member

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    I'm kinda grateful Toyota Canada doesn't offer free maintenance: makes decision to go DIY easier.

    I think that was pretty much my first question here, to DIY or not.
     
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  11. bisco

    bisco cookie crumbler

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    i don't mind the freebies, then, i only have to diy the excess oil removal.:p
     
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  12. thewraith

    thewraith Junior Member

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    LMAO- I went to the dealership a while ago to buy some interior clips for my 1997 Supra. The car is fully built (by me, except for the machining) w/over 1000hp on "kill mode". As soon as I get there, I get mobbed by the service staff who keep pointing out to me what I've done wrong:

    The car isn't idling properly because it's not tuned (it has huge cams in it, it won't ever idle like a stock car),

    The "sweet smell" from the exhaust indicates a coolant leak (it's race fuel, smells like grape kool aid),

    The best part from the service lead: "The driveshaft is loose" and could be a huge safety concern (it's a carbon driveshaft, they make noise).

    sigh.
     
    #12 thewraith, Oct 26, 2016
    Last edited: Oct 28, 2016
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  13. Gen 2 Tom

    Gen 2 Tom Active Member

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    As far as I know the free service is a few cheep oil changes. The tek is new shop kid there trying to teach lefty loosey to . I'd rather do it myself. William and Bisco are spot on. My dealer sent a card saying I missed my free service appointment.
     
  14. Mendel Leisk

    Mendel Leisk Senior Member

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  15. William Redoubt

    William Redoubt Senior Member

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    Correction: you missed your free sales pitch and highly probable (note, I did not say "possible") botched service.
     
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  16. Mendel Leisk

    Mendel Leisk Senior Member

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    I'm a bit more upbeat about the state of our nearby dealership's competence. Maybe that's because my only experiences have been warranty and recall work. I went to a new owners night and they did an oil change demo, seemed an ok place.

    I'm doing all my own basic maintenance, and the only comments I got from them were to keep a log and all the receipts. I've had a few email questions for the service manager, he's been forthcoming and helpful.

    Maybe would be a different story if I was the more typical owner, getting all the servicing done by them, lol.
     
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  17. mikefocke

    mikefocke Prius v Three 2012, Avalon 2011

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    This is directly applicable to the vehicle the OP mentioned had a salvage title on the issue of warranty but it does not speak to Toyota Care and that is unclear from this.
     
  18. thewraith

    thewraith Junior Member

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    I'm the OP- the car does not have a salvage title. That was brought up by someone who I assume is not familiar with the auction industry and just assumed it was salvage because it was an auction car.

    I go to dealer auctions- the car I purchased looks brand new and has 10,800 miles on it.
     
    krmcg likes this.