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Bluetooth don't work, $900 repair

Discussion in 'Gen 3 Prius Audio and Electronics' started by Gray Runner, Dec 31, 2016.

  1. Gray Runner

    Gray Runner Junior Member

    Joined:
    Jan 3, 2009
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    Location:
    Framingham, Massachusetts
    Vehicle:
    2014 Prius
    Model:
    Three
    2014 Prius 3, Bluetooth stopped pairing 2 weeks ago, I tried turning off bluetooth in car and cleared all pairings on phone, tried again no pairing, even though it could see my phone. Took it to dealer first they said it needed a $47 software update. That didn't work. Then they tried disconnecting the Bluetooth Extension Box. still same issue. They now say it needs a New Bluetooth Extension Box $1300 less $400 trade in. Does this sound real? Where is this box? can I buy an aftermarket version for less or just by a bluetooth speaker for the phone. This repair is not covered by warranty or extended warranty they said. Any thoughts or suggestions would be appreciated. The radio is not the JBL, it does have HD radio. My phone is not a smartphone, not an update issue with it, I can still connect to my wife's Ford Fusion Hybrid.
     
  2. bisco

    bisco cookie crumbler

    Joined:
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    why not try a car stereo shoppe?
     
  3. Gray Runner

    Gray Runner Junior Member

    Joined:
    Jan 3, 2009
    24
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    0
    Location:
    Framingham, Massachusetts
    Vehicle:
    2014 Prius
    Model:
    Three
    Good idea hadn't thought of that one, I'll start making calls next week.
     
    bisco likes this.
  4. bisco

    bisco cookie crumbler

    Joined:
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    all the best!(y)