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Bluetooth phone

Discussion in 'Prius v Audio and Electronics' started by CharlesLewis, Feb 16, 2017.

  1. CharlesLewis

    CharlesLewis Junior Member

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    I just purchased a 2017 Prius and am trying to connect my phone through Bluetooth. Media audio works fine, though the pause button doesn't have any effect.

    I can dial a call through the Prius system, but the audio doesn't play through the speaker. Instead I have to hold the phone to talk and listen, which sort of defeats the idea of it being hands free.

    My phone is a 2016 Motorola (Moto Z play), so I don't think the phone is the problem (though who knows, as complicated as they can be)

    Any suggestions?

    Posted via the PriusChat mobile app.
     
    #1 CharlesLewis, Feb 16, 2017
  2. Air_Boss

    Air_Boss Senior Member

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    In the Bluetooth Setup menu, can you separately connect the phone for Audio, Music and Internet? Does it show Music connected but Phone not? if so, enable Phone. Report back.
     
    #2 Air_Boss, Feb 16, 2017
  3. Sooner Al

    Sooner Al Active Member

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    Hmm this seems to indicate that phone may not be compatible...

    Entune Connect!

    Presuming a 2017 Prius v and your on Verizon...

    Hopefully others can chime in and correct me if I am wrong...
     
    #3 Sooner Al, Feb 16, 2017
  4. Air_Boss

    Air_Boss Senior Member

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    I find the Entune Compatibility matrix to be incorrect for Nokia and AT&T, in the sense that many of the features and apps stated to be 'unavailable' work perfectly, right out of the box, using BT network sharing.
     
    #4 Air_Boss, Feb 16, 2017
  5. CharlesLewis

    CharlesLewis Junior Member

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    Weird fix. I asked my son-in-law to look at it, and when he got in the car it works fine. The only thing I can think of is that I had turned the Bluetooth off on my phone and then turned it back on. I am guessing I had changed some settings on my phone, and they did not take effect until after I turned it off and on.

    Posted via the PriusChat mobile app.
     
    #5 CharlesLewis, Feb 27, 2017
  6. Air_Boss

    Air_Boss Senior Member

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    More evidence of irrelevance of Entune compatibility matrix
     
    #6 Air_Boss, Feb 27, 2017
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