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Cracked Tail Light!

Discussion in 'Prius c Care, Maintenance and Troubleshooting' started by jonpk, Jun 16, 2013.

  1. Wolfe81

    Wolfe81 New Member

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    Thank you! I appreciate it, but this truly better be covered under warranty. Have had several Toyota models and never had this problem before.
     
  2. Wolfe81

    Wolfe81 New Member

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    I took my car in on July 7th for the rear cracked lenses, and they took photos and agreed nothing hit my car from the outside. They said they are sending the photos to Toyota, and that I should hear back from them in 1-2 weeks.
     
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  3. orenji

    orenji Senior Member

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    Did you wash your car in the sun on a hot day?
     
  4. Wolfe81

    Wolfe81 New Member

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    Possibly, but I live in Florida and have done so with all my cars and never had this problem before.
     
  5. orenji

    orenji Senior Member

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    Well it could be thinner plastic or heat builds up inside more then others, they look like stress cracks from heat to me. Always wash in the shade. Glass can crack too, if its hot enough outside.
     
    Wolfe81 likes this.
  6. Wolfe81

    Wolfe81 New Member

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    I just wanted to share the photos of the cracked lenses before I take the car into the shop. Friday they are replacing the rear brake light lenses under warranty.
     

    Attached Files:

  7. Campbell

    Campbell Junior Member

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    You had better luck than me. I have a Prius C as well - 2012 model - and noticed water in the back trail light. I took it in - they wanted $231 for the assembly so I called Toyota HQ to ask why it wasn't covered by the warranty. They said it must have been hit. The car has not been hit - if so it would have left some kind of mark or damage - especially at that height. But they won't cover it. I am a very unhappy Toyota owner - first a recall... now light casings that spontaneously crack and fill with water. Any advice?
     
  8. kingnba6

    kingnba6 Active Member

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    Im lucky that my tails are still fine. I hope they dont crack, but that will give me reason to upgrade them.
     
  9. Moonglow C

    Moonglow C Junior Member

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    I have water inside of mine (2012 Prius C) and I have the extended warranty. I took it the dealership and they told me that Toyota won't cover it. That extended warranty is a big waste of $
     
  10. Michael T Call

    Michael T Call New Member

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    I have a 2013 Prius C with water in light. Tried replacing assembly but the middle part of the light is stuck. I removed the screw but I don't know how to undo it.
     
  11. Michael T Call

    Michael T Call New Member

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    The screw I am talking about is on the inside middle part of assembly.
     
  12. pwsharpe

    pwsharpe Junior Member

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    Drivers side rear on our 2012 C failed. Water in the housing, no visible cracks, no accident. Not replaced under warranty. We bought a new one and replaced ourselves. I am sure it was a manufacturing defect. When I noticed it, the mileage was well beyond warranty limits.
     
  13. orenji

    orenji Senior Member

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    I have a set of tail lights from a 2012 that I am selling. I looking for $50.00 for the set plus shipping or local SoCal pick up. They are in excellent condition. I removed them to install after market lights. PM if interested.
     
  14. JC91006

    JC91006 Senior Member

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    I'm interested. What city in socal?

    SM-N900P ?
     
  15. orenji

    orenji Senior Member

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    I can meet around Huntington Beach/Fountain Valley. Also have stock rear wing in Habanero, if your interested.
     
  16. orenji

    orenji Senior Member

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    I also have a custom car cover for the C and front end bra. Sell both for $75.00.
     
  17. orenji

    orenji Senior Member

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    Also have nice dash mat for the C in very light gray. Looks great on the dash. $25.00.
     
  18. JC91006

    JC91006 Senior Member

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    My apologies, I saw this on my phone and didn't realize I was looking at the wrong forum. I didn't know this was Prius C. Oops
     
  19. Lisa Gail

    Lisa Gail New Member

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    Hi Everyone,

    I am a newbie to your group. (1-6-20)

    I have a 2012 Prius C four...and my left tail light looks like a goldfish could happily be swimming in there. This happened after a couple of days of rain. The clue was when someone pointed out to me that my reverse light was not working.

    It seems as if the plastic pulled away from the car body...inches from where the trunk is. The repair dept. at three Toyota dealerships said they never heard of this problem before, and they seemed quite sincere. I got the phone number for customer relations (800) 331-4331, and a service consultant at one location said to call and see about a Goodwill repair, even though my car is now a bit more than seven years old. (It was built in Oct 2011.)

    BTW...the dealers all wanted to charge me something in the range of $650+ to fix both sides. The right side light is still OK, but I can see moisture inside so I'm pretty sure the same thing will happen there too.

    I'd appreciated any comments or suggestions you have. Thanks!
     
  20. topshot

    topshot Member

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    I'm having trouble visualizing what you mean. I'm not sure if you're able to post pictures yet, but perhaps you could send one in a PM (Start a conversation link under username)?