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2010 has a "#4 leak" in front strut

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by Lyle Ryan, Jun 4, 2017.

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  1. Lyle Ryan

    Lyle Ryan Junior Member

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    On my 2010 Prius with 115K miles, the Dealer pointed out that the "left front strut has a #4 leak" and should be replaced plus alignment.

    I've looked hi & low, but can't find what a "#4 leak" is. I assume some severity level in Toyota-speak.
    The "bounce test" seems the same on both right & left sides to me.

    I picked up these ideas from the Forum...do I have these about right:
    - if replacing one, best to replace both sides
    - KYB brand is fine (I see them on rockauto)

    I'm hoping I can save a bit over the Dealer's price by buying the struts and having a local shop do the install.
    Since I need tires in maybe 20K, I'm also hoping a decent shop can just install the struts and not throw the alignment out too much, and I can wait for the tires to get the align.
    How does all that sound, or am I dreaming?

    Thanks....
     
  2. Raytheeagle

    Raytheeagle Senior Member

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    Do you notice any driveability issues? What about abnormal tire wear?

    If not, the dealer maybe looking to increase their cash flow.

    Our 2010 Prius II has 155 k miles and still going strong. I have not changed shocks and owned the car since mile 14.

    Not sure what #4 leak is, but you could look at the left front strut they point out and see what might be wrong with it (oil seeping out of the bottom would be my guess). If this is the case, replacement will need to be done at some point, but shop around. With this job, it is not specific to Toyotas, so no need to use the dealer. What area are you from? If you give us a location, we might be able to help point you toward a good Indy shop;).

    Hope that helps(y).
     
  3. Mendel Leisk

    Mendel Leisk Senior Member

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    Ask the dealership? They have a responsibility to speak plainly and clearly to their customers.
     
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  4. Patrick Wong

    Patrick Wong DIY Enthusiast

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    See attached.

    If you determine the front struts need to be replaced, they should be replaced in pairs.
    Yes, you could defer the front wheel alignment if you wish.
    Before you buy the struts make sure you have agreement from the local shop that they will accept the use of parts you provide.
     

    Attached Files:

  5. Mendel Leisk

    Mendel Leisk Senior Member

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    @Patrick Wong 's attachment shows various "level 5" thru "level 1" scenarios, with 5 being the most minor and 1 being the most severe. Haven't looked through it picture by picture, but it seems to be consistantly saying that either level 5 or 4 does not warrant shock replacement.
     
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  6. Lyle Ryan

    Lyle Ryan Junior Member

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    Thank you everyone, especially Patrick for the pdf.
    I like the part in the pdf about "Level 4", where they say "Normal oil evaporation - NOT necessary to replace shock absorber"
    vs the Dealer's "recommend replacement".
    As in many things in life: let the buyer beware.
     
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  7. Mendel Leisk

    Mendel Leisk Senior Member

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    Maybe print out the pdf and ask them is that's what they were talking about.
     
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  8. solrunner

    solrunner Member

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    If you do decide to replace the struts, consider Koni FSD. I have them on the front of my Prius and the handling is way better, much less body roll when cornering. But they cost about double the KYB struts.
     
  9. yeldogt

    yeldogt Active Member

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    Seeing a little oil on the shaft is not unusual at that milage -- forget about it. They do need to be replaced in pairs -- and be careful when replacing. Check out reviews if you go aftermarket -- and be prepared to do all four if the car has a lot of miles.

    With most vehicles the shocks/ struts are used in more than on car line -- the OE's will be exact - same as what was supplier as new. Many aftermarket shocks are universal -- they are the same regardless of the application. This may not matter -- often the aftermarket can produce a firmer ride. May not be a good thing with the Prius.
     
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  10. Lyle Ryan

    Lyle Ryan Junior Member

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    I've always trusted my Dealer, but lately I've had to push back on what I thought was unnecessary costs.
    I'm opening another thread regarding the 120K service quote they gave me.
    Thanks again to all...