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After much debate, I did it! 2012 Prius (Extended warranty, replacement key)

Discussion in 'Gen 3 Prius Main Forum' started by ColorguardJames, Aug 27, 2017.

  1. ColorguardJames

    ColorguardJames Junior Member

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    Well, after much searching, I finally did it! I purchased a 2012 Toyota Prius - Four in Sea Glass Pearl. It only has 31,000 miles and is in very good condition!

    I'm debating whether or not I should keep the $2,500 bumper-to-bumper warranty or if I should just lower my monthly payments - any insight you have to offer? It includes pretty much everything except oil changes, brakes, tires, etc for the life of the vehicle (I plan to have this car for a long time).

    Also, the vehicle only came with one key (I found out after I signed the paperwork... :/ ). Do any of you know of cheaper alternatives than going through the dealer to get another smart key?[​IMG]
     

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  2. bisco

    bisco cookie crumbler

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    great choice, you got a keeper! congrats and all the best!(y)

    i'm not a warranty guy, but it's a very personal decision, based on comfort level. once in a while, they come in handy, but most of the time, the deck is stacked in favor of the house.
     
    #2 bisco, Aug 27, 2017
    Last edited: Aug 27, 2017
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  3. CNYhybrid

    CNYhybrid Member

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    Since the vast majority of Pri have no issues until approx 150,000 miles and extended warranty would only cover you for 2 years I would suggest foregoing and lower payment. Beautiful car, by the way. Best of luck!

    See if dealer will make you the extra key (it should have come with it) or at least share cost 50/50 at dealer cost.

    Posted via the PriusChat mobile app.
     
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  4. WolfpackBill

    WolfpackBill Senior Member

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    A lifetime extended warranty? If you're keeping it for a long time, I don't see why you shouldn't keep it. Congrats on your purchase! (y)
     
  5. Mendel Leisk

    Mendel Leisk Senior Member

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    I think they owe you another key. It's a Toyota franchise? Talk to the owner, mention "reasonable expectation" and "lawyer". Perhaps also "Toyota USA". And maybe "publicity"?

    I mean: did the paperwork say somewhere: "oh by the way, there's only key"? No? Then we're back to "lawyer" and "reasonable expectation".

    An extra key through the dealership would retail for two or three hundred.

    Skip the warranty, it's just a profit maker for them.
     
  6. Johnny Cakes

    Johnny Cakes Senior Member

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    Congrats!!

    The keys are absurdly expensive and there is no getting around the dealer. I don't think there is any requirement for them to give you an extra key, so I definitely wouldn't go in with guns blazing. I think a polite request that maybe they could sell you a key at cost would go a lot further. After all, that would not really cost them anything.

    As for the extended warranty, I'd say definitely punt. These are pretty reliable cars so unless you are so on the edge financially that you couldn't afford a major repair and would be car-less because you couldn't get it repaired, then it really doesn't make much sense. The odds are really high against coming out ahead financially. That's not to say that some people don't do better with the warranty but, then again, someone wins the PowerBall lottery too!

    Enjoy!
     
  7. Prodigyplace

    Prodigyplace Senior Member

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    Congrats!
    Please update your user profile here with your new ride.
     
  8. MelonPrius

    MelonPrius Senior Member

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    Congrats. I purchased my preowned Prius earlier this year and the car came with a Platinum extended warranty- which is what I think you have. That's an 8 year/125k miles warranty. You have the option to sell it back, but it will be less than the prorated value remaining, IIRC. My car is a '14 and I should be able to use the remaining years due to the miles being on the low side. I kept it for a peace of mind against repairs- that, and it came with the car at no additional cost.

    The good news is that you'll also be able to use it through the remaining period, since you likely won't go beyond the miles. Since Toyota is willing to buy back the warranty, that told me that it's probably a good deal for the customer. The only possible negative is that you won't be able to transfer this warranty to the next owner, but you said that you plan on keeping the car, so it's not an issue.

    For your car, the 3 years from purchase weren't good for the customer- the car was new and it had the new car warranty. The next 2 years were probably relatively safe. The final 3 years (which you are currently entering), are the valuable years to have the warranty. That's your situation and is why I'd keep it.

    Make sure you call Toyota's Financial Service, and they'll go over the details on what's not included, the exact months covered, how to transfer the warranty or sell it back. PM me if you need any of their contact info. I believe there is a $50 transfer fee to keep it, and repairs have a $50 deductible. Good luck.
     
  9. Mendel Leisk

    Mendel Leisk Senior Member

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    That's not an "extra" key, as in a third key. The car comes from the factory with 2 keys, and if they sell it without disclosing the missing key, they're treading in "reasonable expectations" territory, methinks.

    Maybe @ColorguardJames can clarify: was it a Toyota dealership?
     
  10. ColorguardJames

    ColorguardJames Junior Member

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    In going back to the other listings on their site, one of the photos attached with the cars states, "Walser pre-owned vehicles come standard with one key. If we received more than one key from the previous owner, we include them. Additional keys, as well as dealer-installed accessories, may be purchased at the time of sale."

    I just wish I would've asked about the key situation (vehicle only came with one key) because I would've negotiated for another instead of spending another $250 on a key!
     
  11. ColorguardJames

    ColorguardJames Junior Member

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    The warranty they're offering is one that is bumper to bumper for the life of the vehicle, excluding corrosion, scheduled maintenance, tires, brakes, etc. The only reason I consider the extended warranty is because I plan to have the vehicle for a long time and given that I keep up with the required scheduled maintenance, I could have the battery replaced at 250,000 miles and not have to pay more than the $300 deductible. But at this point, the vehicle only has 31,000 miles BUT is also 5 years old already. The same time vs. mileage discussion.
     
  12. Grit

    Grit Senior Member

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    Those things on the list will be serviced/replaced out of your own pocket no matter what on a regular interval basis, so you basically answered your question :)

    You can deffer it and later buy extended warranty from other companies not offered from the dealer also later after 100k mi. Extended car warranty insurance companies are a nightmare though. The actual process of filing claim, honoring their coverage and majority of them are not proactive getting things done, you literally have to remind them to do things for you over the phone over and over.
     
  13. MelonPrius

    MelonPrius Senior Member

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    I'm assuming this is a Toyota Financial Services warranty. If so, I'd call them to have them review the details of the warranty. I don't think there's a lifetime, bumper to bumper extended warranty for the Prius offered by Toyota.
     
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  14. CNYhybrid

    CNYhybrid Member

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    I would also get confirmation in writing. The only extended warranty I am aware that is issued by Toyota goes to 7 years or 100,000 miles from date vehicle was put in service.

    Posted via the PriusChat mobile app.
     
  15. Moving Right Along

    Moving Right Along Senior Member

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    I know of the dealership and have seen the lifetime warranty they offer on their website for all vehicles under 60,000 miles. It looks like a great deal, but it's always worthwhile to read the fine print. I'd sit down with someone and get a really detailed list of what they cover and what they don't (see link to details in post below). Many of the big $$$$ things that can go wrong on the Prius are electrical (battery, inverter, multi-function display, combination meter, etc.), so I'd take special care to check if all those things are covered. I don't think they are.
     
    #15 Moving Right Along, Aug 27, 2017
    Last edited: Aug 28, 2017
  16. Moving Right Along

    Moving Right Along Senior Member

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    It's not a manufacturer warranty. It's a dealer warranty. Walser Automotive Group
     
  17. Mendel Leisk

    Mendel Leisk Senior Member

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    Ok they've got you there. Not a good policy though. Bad old days, spare key: about $5.
     
  18. Grit

    Grit Senior Member

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    Was the warranty for life cost $2,500?
    "This Limited Warranty is included without additional cost as part of the purchase price of the Vehicle."
     
  19. ColorguardJames

    ColorguardJames Junior Member

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    There is an extended vehicle service contract which is the extra $2,500 that covers more than the warranty that comes with the vehicle. I'm waiting to receive the fine print for the contract.
     
  20. MelonPrius

    MelonPrius Senior Member

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    Ok, I see. I was thinking of a conventional bumper to bumper extended warranty. What you have is called, by Walser, a complimentary limited powertrain warranty. This warranty still seems very good, especially if it's included in the price of the car.

    Edit: As per your post above, did the dealer toss in the $2,500 warranty for free, or is this something you're considering to purchase for $2,500?