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ICE comes on anyway

Discussion in 'Prime Main Forum (2017-2022)' started by priuscatprimeguy, Feb 26, 2017.

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  1. Lee Jay

    Lee Jay Senior Member

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    I don't know in this case, but in the 6 months I've had it, I haven't had it trip out of Ev until 0% even once.
     
    #401 Lee Jay, Oct 31, 2017
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  2. pilotgrrl

    pilotgrrl Senior Member

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    #402 pilotgrrl, Oct 31, 2017
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  3. priuscatprimeguy

    priuscatprimeguy Senior Member

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    thanks @pilotgrrl
    Went to the dealer after work and was told service manager was out and will be in tomorrow so I asked if I could drop off my car overnight so it will malfunction first thing in the morning.And that's what I'll be doing. It's a 48 minute walk home so it looks like I will be getting some exercise tonight :eek:
     
    #403 priuscatprimeguy, Oct 31, 2017
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  4. priuscatprimeguy

    priuscatprimeguy Senior Member

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    Waited for the dealership to test drive my car, got tired of waiting so I walked back to dealership, they never moved the car, said service guy did some research and said there's nothing wrong with the car, then service lady asked if I've seen the reasons ICE kicks in, I said you gotta be kidding me. She also said ICE kicks in at 37 mph on electric vehicles lol , I said you didn't even read the specs, now it's time to speak to the service manager, stay tuned

    Posted via the PriusChat mobile app.
     
    #404 priuscatprimeguy, Nov 1, 2017
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  5. priuscatprimeguy

    priuscatprimeguy Senior Member

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    Service manager is at another store so I have to make an appointment with him

    Posted via the PriusChat mobile app.
     
    #405 priuscatprimeguy, Nov 1, 2017
  6. bisco

    bisco cookie crumbler

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    frustrating, but makes sense that most service departments don't understand these complicated cars.
     
    #406 bisco, Nov 1, 2017
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  7. KRB17

    KRB17 Member

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    Hey, Priuscatprimeguy, I live only a few miles away from the dealer and you. If I can be any help let me know.

    My car stays in EV just fine in this cold weather. Granted, I don’t park outside, but my garage isn’t heated. Until a trip to the airport last weekend, I didn’t use the engine in October.

    Suburban Toyota has a courtesy car. You shouldn’t have to walk back and forth.
     
    #407 KRB17, Nov 1, 2017
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  8. bwilson4web

    bwilson4web BMW i3 and Model 3

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    I'm going to suggest making a video of the problem:
    1. Document temperature and car HVAC settings and displays.
    2. Replicate the problem.
    This might make it easier for others to replicate the initial configuration to help document what is going on. Then if @KRB17 might collaborate to show a different result?

    Bob Wilson
     
    #408 bwilson4web, Nov 1, 2017
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  9. priuscatprimeguy

    priuscatprimeguy Senior Member

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    Just got off the phone with Matt (the Suburban Toyota Service Manager) He said he wants to research the issue and get back to me, stay tuned:D
     
    #409 priuscatprimeguy, Nov 1, 2017
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  10. priuscatprimeguy

    priuscatprimeguy Senior Member

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    Matt called back, he says other people like on Priuschat that do not have the same issue as me (like Minnesota, Colorado, ETC) are not credible evidence of the issue. But he did say he will get Toyota corporate involved. Now I have to wait until next Tuesday when the weather dips below 46 F or so.
     
    #410 priuscatprimeguy, Nov 1, 2017
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  11. MNdriver

    MNdriver Senior Member

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    What, people in Minnesota aren’t credible?!
     
    #411 MNdriver, Nov 1, 2017
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  12. priuscatprimeguy

    priuscatprimeguy Senior Member

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    I know! Right?:eek:
     
    #412 priuscatprimeguy, Nov 1, 2017
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  13. bisco

    bisco cookie crumbler

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    i think parking outside overnight is the issue. has anyone in a similar climate chimed in?
     
    #413 bisco, Nov 1, 2017
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  14. priuscatprimeguy

    priuscatprimeguy Senior Member

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    it's a mystery, because when I left the dealership and accelerated down Maple Road at 40 MPH there was not a peep from ICE. The car sat in the dealership overnight outside with only 1.8 miles EV used up:confused:
     
    #414 priuscatprimeguy, Nov 1, 2017
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  15. bisco

    bisco cookie crumbler

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    the plot thickens...:sneaky:
     
    #415 bisco, Nov 1, 2017
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  16. priuscatprimeguy

    priuscatprimeguy Senior Member

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    year after year:(
     
    #416 priuscatprimeguy, Nov 1, 2017
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  17. bisco

    bisco cookie crumbler

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    at least you have corp getting involved. has priusteam responded?
     
    #417 bisco, Nov 1, 2017
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  18. priuscatprimeguy

    priuscatprimeguy Senior Member

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    not yet.
     
    #418 priuscatprimeguy, Nov 1, 2017
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  19. bisco

    bisco cookie crumbler

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    surprising.
     
    #419 bisco, Nov 1, 2017
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  20. Lee Jay

    Lee Jay Senior Member

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    Mine spent 8 hours in freezing drizzle before I posted. I think that should be sufficient time to cold-soak.
     
    #420 Lee Jay, Nov 1, 2017
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