PIP isn't charging

congrats and welcome!
have you checked to make sure all the timed charging is off?

can you tell us about the history of the car?

 

i guess accident or other detrimental history would help explain a problem. also, rodents can chew on wires creating electrical issues.

the charge timer is a schedule you have to set, change or delete manually. do you have the o/m?

 

another thought, are you sure the plug is inserted all the way? there is a gasket at the base of the receptacle that sometimes becomes dislodged, and prevents full insertion.

 

An indicated EV range of 21 is very suspicious, as is the charging indicator not lighting. I think the real question is what your actual range is when you drive easy and keep the ICE from starting.

 

maybe try disconnecting the 12v neg for a few minutes to reset everything.

 

The car is supposed to always start running in EV mode, without the ICE, and the traction battery by itself is supposed to top off your 12v battery. The regular charger does that too, and that can hide a bad 12v battery. I’m just guessing that your 12v battery may be 6 years old. If so, it’s time to replace it before you really get stuck somewhere. You might try topping it off with a regular charger to see if you can drive without the ICE, just don’t plug in the traction charger at the same time, it’s not recommended. Once you know your 12v is OK, you can try to determine if you have a problem in your charger or in the car itself. Borrowing a similar charger, say from a Leaf, would eliminate a bad charger from your picture. Of course you want to inspect your charger for obvious defects, like corrosion at any connection points or an obviously damaged cable. Good luck, and keep us posted on any developments.

 

if there are 0 miles on the ev battery indicator, the car will start in hv and fire the engine.

you can't check the actual range if the engine starts. you need ev miles beforehand.

 

Where did you go, @e5t? Did you figure out anything?

The only reasons I know of for your ICE to start when you first put it in READY mode are:

• No EV range, as @bisco said.
• Having the climate control set to auto with a temperature setting higher than ambient.
• Pushing the EV/HV button to manually put it in HV mode.

If you saw 21 miles of EV range on a PiP, something really strange is going on. Given the other symptoms, I suspect the 12V battery has gone belly up. For one thing, if it's really low, it won't have enough power to initiate the HV battery charging sequence when you plug in the EVSE.

 

That doesn't surprise me.

A low 12V would be my first guess, but I wouldn't buy one on a guess. I'd make sure that the 12V was actually bad before replacing it and I'd test it before I did anything else. It only takes a few seconds.

 

what do you mean by 'it will stay in ev mode at idle', you can't drive it in ev mode?