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Hybrid Battery Replacement - East or Southeast USA - options?

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by len, May 7, 2018.

  1. len

    len Junior Member

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    My 2004 Prius with 230,000 miles finally had the traction battery fail. The dealer, Casey Toyota, wants $3500 for the part alone. There are a few mobile shops that will come to me (in Williamsburg, VA) to replace the battery. I searched here and on the Yahoo Prius Gen2 group and I can't find any reviews of these mechanics. Has anyone tried these?

    • fixmyhybrid - I spoke with Robert who is in the deep south. The mechanic who would some to me is Bob out of Beckley, WVa. They will replace the battery with a refurbished unit for $1000 (or maybe $900 if they honor the web price). They have a 5 year prorated warranty (that drops from 100% to 50% after year 1).
    • greenbeanbattery - they charge $1500 and give a full 5 year warranty.
    • priushybridrepair - out of Annapolis MD. They charge $1500 for an 18 month warranty.
    I'm sure there are more. It may be time to junk the car - but I would probably pay $900 - $1500 if I knew the battery would be dependable. I would not pay $3500.

    Please reply as well if you know of a better option for me. Thanks!
     
    #1 len, May 7, 2018
    Last edited: May 8, 2018
  2. bisco

    bisco cookie crumbler

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    give todd at tampa hybrids a call.

    be careful of rebuilt batteries, and mobile repair shops who don't show up to do warranty replacement.
     
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  3. Raytheeagle

    Raytheeagle Senior Member

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    I believe there is a hybrid shop in Ashland called Max Auto.

    @wjtracy might be of more local assistance ;).

    Not sure what Max offers, but the shop is just up the way a bit:).

    Good luck and keep us posted (y).
     
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  4. wjtracy

    wjtracy Senior Member

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    It's Mac's in Ashland...Mac's was a Re-Involt installer before Dorman bought out Re-involt, so not quite the attraction it used to be.
    sounds like the dealer is over-charging...I am thinking new batt is under $2000 now. Try Toyota USA for better deal.
    But you will need dealer to read the codes, if they have not already..
    One of PC members @2k1Toaster has a alternative replacement battery, but you'd need Mac's or someone to install it.
     
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  5. MelonPrius

    MelonPrius Senior Member

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    You probably need to view this as a high of around $2,800- although I understand that is still a big investment for a 2004. $3,500 for an installed OEM battery would be a very inflated price. Dealerships will tell you their installed battery prices over the phone and there should be other Toyota dealerships near you.

    Beware of low prices from dealers that are in other states because they often require you to pay them the labor to install the battery. Most likely, they will not ship the battery, nor will they allow a 3rd party nearby to install it at lower prices, so you would need to factor in transport and travel costs. Good luck.
     
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  6. len

    len Junior Member

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    Thanks for the replies. I hope someone who has actually used one of these mechanics will reply too. I did find Mac's in Ashland, but I'm a little scared to drive it an hour on a bad battery, and these other guys will replace the battery at your house. They seem to be building regional businesses just replacing hybrid batteries. I imagine that they have lots of experience, but I'm hesitant. At least they seem to be honest. They are not claiming to sell the same battery pulled from a wreck over and over on CraigsList (like another post I saw here).

    The 12 volt battery is fine (according to the dealer) and the main error code is P0A80 with subcodes 21,22,48, and 87. Susan with the Annapolis shop (PriusHybridRepair) said that the last two numbers sound like camshift position sensor subcodes. Bob with FixMyHybrid said that these extra codes often clear once the battery is replaced.

    I also started a conversation with Mac about his shop.
     
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  7. len

    len Junior Member

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    I keep thinking about this initial advice. I did this and the codes are in the above post. BUT the 12v battery is O L D. It was replaced once since 2004 - probably 8 years ago. Should I have the dealer change this anyway? When I drove the car 5 miles or so it seemed to drive just fine.

    Chanced are that it is still the big battery, but changing the 12 volt would temporarily clear the codes and might buy me some time to drive it to Mac's in Ashland?
     
  8. jerrymildred

    jerrymildred Senior Member

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    I'm a big fan of Todd's at Home - Tampa Hybrids Inc.. However, that's a long drive from Williamsburg and Todd doesn't ship. But the 2-year old battery I bought from him for my wife's '07 would be in your price range.

    Don't do the rebuilt battery thing unless you're just going to use the car for a trade-in. Those things don't last. Myself, I wouldn't want to put a new battery in a car as old as yours, so a complete but slightly used battery would be a good compromise.
     
    #8 jerrymildred, May 8, 2018
    Last edited: May 8, 2018
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  9. len

    len Junior Member

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    Green Bean Battery gets really good Yelp reviews. They have a 5 year transferrable warranty and charge a little over $1500 to do the change at my house. I'm leaning toward them now, but maybe after getting the dealer to replace the 12 volt.
     
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  10. jerrymildred

    jerrymildred Senior Member

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    I'm always leery of rebuilts. In fact, Todd no longer rebuilds batteries because they are so unreliable. But they do seem to have a pretty thorough approach. The reviews are all from new customers. So no long-term information. Time will tell. Hope it works great for you.
     
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  11. Raytheeagle

    Raytheeagle Senior Member

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    Just because there is a long warranty, doesn’t indicate a superior product ;).

    During that 5 years, you’ll be inconvenienced due to battery failure and then have to wait for them to respond :(.

    I’d see what the folks at Mac have to say. Do you have AAA? If so and you like what you hear from Mac, I’d tow it up there ;).

    An 8 year old 12 volt is on the long in the tooth side, but check the voltage with a multimeter to see what it is reading. If above 12.5, it’s probably still serviceable :).

    Good luck and keep us posted (y).
     
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  12. ericbecky

    ericbecky Hybrid Battery Hero

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    A used battery cannot last as long as a new battery. Regardless of warranty. Regardless of price.

    If $1500 is all you want to spend, then it doesn't matter much who you buy it from becacause you won't get a new one at that price. Especially of you want installation included.

    For $100 more you could buy a DIY kit with NEW cells, bit that involves quite a bit of work for you. And so far it sounds like you would rather have someone else do the work for you.

    Some of the at home install companies have not been in business long enough to have much of a longevity track record. I am very skeptical of a 5 year warranty on a used battery. No one who has purchased it has had one installed that long.

    If you want someone esle to do the work then a NEW pack will cost around $2500 or a few hundred more.

    If low price is most important to you, and not longevity, then you will likely be stuck getting a USED battery. Because a new on will always cost more.
     
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  13. John McG.

    John McG. Junior Member

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    All true, but why spend 150% more for battery life you will never use? A well refurbished and tested battery pack warrantied for 24 months shipped, for $995 sounds like the right deal for this car. Talk to the folks who do it for a living at Hybrid Car Battery Repair & Replacement | Hometown Hybrids. I have no affiliation but I maybe ordering one from them as well. I'm still diagnosing and making sure.
     
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  14. wjtracy

    wjtracy Senior Member

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  15. bisco

    bisco cookie crumbler

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    there are only three things you can do with a 12v battery, test, charge or replace. with your age and miles, you likely need a hybrid battery. if you intend to keep the vehicle a few more years, it is worth replacing an old 12v regardless. if you do, make sure they check/charge it before installation, and ask for the build date.

    there are green bean experiences here, if you can find them in a google search. the thing to remember, even if the company is reliable, is the potential down time for warranty replacement. and make sure it is parts and labor.
     
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  16. SFO

    SFO Senior Member

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    If going with the 'used/refurbished' option, then what John has suggested is a good product at $995 with free shipping both ways (must return the core). You will need to find someone affordable to do the HV battery install and clean your HV battery fan (Mac's maybe?).

    If you can swing the cost of a brand new OEM toyota factory battery at $2295 (includes free shipping both ways), you won't have to worry about HV battery issues for many years. But again, you would need to find an installer (and clean the fan). If you like a little DIY, you could do the fan cleaning part or the whole installation yourself (y)

    New Toyota factory HV battery for $2295, again from @Hometown Hybrids or there via Hybrid Car Battery Repair & Replacement | Hometown Hybrids
     
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  17. wjtracy

    wjtracy Senior Member

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    We don't have any reports on this place, except they did pass me I-70 in their Prius with the logo paint job a few months back, which was the first I heard of 'em.
     
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  18. len

    len Junior Member

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    Thanks for the suggestion to search PriusChat using Google. I found some of these posts and scheduled an appointment Thursday with Green Bean. Fingers crossed!

    Moto Z2 Play ?
     
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  19. bisco

    bisco cookie crumbler

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    all the best!(y)
     
  20. len

    len Junior Member

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    Like the people on Yelp I had a 5 star experience with Green Bean Battery today. My battery is not green, though. The installer said that people were complaining about the paint smell. I've uploaded some images. The last pic is of my old battery. Since I have a 2004 and the serial numbers are higher on the new battery, I assume that the new battery (at least the case) is newer.

    I did find a little more on their site. Her is what they say that they provide:
    1. Premium High Capacity / Low Internal Resistance Reconditioned same capacity as new OEM cells or modules.
    2. Upgraded ECU / Green Bean upgraded reconditioned ECU with our proprietary upgrades to prevent certain ECU failures
    3. Nickel Plated Bus Bars / Premium quality nickel plated bus bars. We replace the bare copper bus bars with nickel plated units.
    4. New Hardware Throughout / New zinc plated nuts and bolts for all electrical and structural fasteners.
    5. Live Testing / at full vehicle load to ensure quality and functionality of every component.
    I certainly can't tell whether they do all this or not, but the car runs great so far. Time will tell.

    The installer, Cody, said that he is a contractor, but he was able to get fast answers from they guys in Raleigh to all my questions. I had the 12 volt replaced too because the first one died at 7 years old and the replacement is now 7 years old too.

    I think these guys are for real. Their business model seems sustainable. I worry a bit about the statement that they add "proprietary upgrades to prevent certain ECU failures". I wonder if they program more tolerance for differences between cell states so that the error codes do not pop up as quickly? That way they won't be required to replace a battery quite as fast? (Does that even make sense?)

    Anyway, I am happy for now. I will update (at least I hope I will) in the future, especially if I have to work with them on a warranty repair.

    NewBatteryLabel.jpg NewECU.jpg NewECU2.jpg OldBatteryLabel.jpg