Instrument Cluster repair?

They are talking about programming or setting the odometer on the new meter to match your old meter. This ensures that the number of miles on your car stays the same.

Is it true that Toyota cannot program the new meter? Yes, the programming is done by the manufacturer before it gets sent to the dealership. Once they are set Toyota technicians have no way of changing them.

Repair services - there are several individuals and a few companies that will repair your meter for around $100. In this case no programming is required because you are putting your part back in just like it came out. The downside to this is that you will be without your car for a week while you wait to get your meter back.

Buying used meters - there are companies who sell used meters that come out of wrecked cars. Some claim to test them first and some claim to rebuild them but you probably won't get one that matches your car's mileage. A lot of those companies advertise that they will try to find one that's as close to your true mileage as possible. If you're buying a used meter straight out of a car you could very well end up having the same issue down the road. If it doesn't match your cars odometer you may have a hard time finding a dealership or reputable shop willing to install it.

What we offer - At our shop we rebuild, test, and reprogram combo meters everyday for customers across the US. The meters that we sell are typically 1/4 the cost of a new Toyota part and come with lifetime warranty. Meters are bench tested and road tested to verify proper operation before being shipped. Every meter is programmed to exactly match the car that it is going to be installed in so that there are no odometer discrepancies.

I hope that answered all of your questions. If you have anything else please feel free to pm, email, or call me.

Matt
TX Hybrid

 

I too have had a combination meter failure (during the dead of the MN/WI winter it would not turn on below -10F but was fine above that temp!) and since it's summer and warm I'm going to fix it in the next few weeks. I would totally do Matt's offer unless you're in the DIY mood. I read the thread sticky for combination meters:
combination meter repair - DIY | PriusChat
And after reading it decided to get a soldering iron and the recommended parts (thank you Matt for providing a parts list!) and doing it myself. Total cost: $40. But I mostly like to do it myself because I end up with more tools and learn new things (which is like my hobby), otherwise I would totally use Matt's option as a lifetime warranty will set you up good for the rest of your Gen 2's lifespan.

 

I sent mine in for $79 I paid the shiping there he paid coming back about a year ago

 

I've since repaired my combo meter. The soldering was a bit tricky and I crossed my fingers that it would start up after putting the dash back together. Right now it's been working fine for the past month, but we'll truly see the real test in the dead of winter when it's really below zero again.