Vehicle Finder - Only Works Sometimes

Mine has done that a few times. Usually when I swipe down it refreshes to current location. Seems that entune doesn’t always auto update the location.


iPad ?

 

Sorry. Been a while since I’ve looked at it. Go to charge management and refresh there (top right) or I’ve closed out app completely and reopened and seems to update. Could also have been that it just to happened that it auto updated location because now I’m unable to get it to update. Latest location is from yesterday evening when we parked it.


iPad ?

 

The Vehicle Finder works using the GPS location of your phone and that of your car. I am aware of this because the GPS in my phone does not work in many locations where it does not have a clear view of the sky. When that is the case, the Vehicle Finder app fails.

What I 've discovered is that the Entune "Charge Station Map" locates the vehicle using information from the vehicle plotted onto the charge station map database. This function does not use the phone's GPS.

I can imagine a number of scenarios where the vehicle could not provide information about its location. For example, in an underground parking garage with no GPS (to determine location) and impaired cell signal (to communicate with the Entune servers.)

Hopefully this information offers some clues to why the Vehicle Finder mis-reported your Prime's location, even if it does not answer your question definitively.