Charging stopped working. Help

Three months ago, when our Prime Advanced was new, we set the timer to charge each night at 11:00 PM, to take advantage of reduced power rates. The vehicle was always fully charged the next morning.

A week ago we noticed that the charging was no longer working,

We always make sure that the green light on the charging port was on and flashing when we plugged it in mostly in the afternoon. In addition, we pushed the locking button beside the flashing green light.

Before we take the Prime into our dealer, Is there anyone on PriusChat who can tell us why this charging is not working any more? As far as we know we have not made any setting changes to cause this problem,

 

I have not tried "Charge Now" yet but will do so tonight. The strange thing is that it was set every day for 11;00PM and worked perfectly for 4 months, but just stopped recently. One night recently it went from 0 to 30% by morning and another night it charged only to 70%.
There doesn't seem to be anything in the manual that would explain this.

 

I went over my charge settings last night and may have discovered the problem. On the charge timing screen near the bottom there are two lines to set charging type and time. I had BOTH lines set to start at 11:00 PM. I deleted one of the settings.
My guess is that the software was confused by this duplication. I set to "charge now" lat night so tonight will be the first night to check the timed setting. The "charge now" worked 100% this morning.

 

Latest results. Charger now works fine, but timed charge is NOT working even though the afternoon before the display says "next charge 11:00 PM" Only charged to 11% this time. Other times were 30% and 70%. A real mystery.

Any Ideas?

 

Charger still not working properly. Reset the charging table to zero, then called for charging to start at 12:00 AM midnight every night.
"Charge Now" is working properly. At 11:00 next morning noticed on the parked car that the blue charging lights on the windshield showed one light solid and the middle light flashing, indicating approximately 1/2 charge and still charging..

I have spoken to the dealer and they seem to have nobody that understands the technology. Time for Toyota to step up.

 

Bisco, Good idea. I will try rebooting that way.

Old Bear, Thanks for your info. There may be a software bug or sensor or contractor as you suggest.

One thing I remember doing just before this charging problem, occurred is adjusting the clock for daylight
saving time. There was a MFD screen that had a '"button" which said "daylight saving" which I pressed, but after resetting the clock.
I have tried to recreate this screen with no joy, and also searched the pdf manual for "daylight saving" ....again no joy.

Anybody know how to find this screen?

 

Bisco

Thanks for your suggestion to disconnect the battery to reboot the computers. It worked. After the reset the dash time came as 1:01 AM and had to be reset. The nav system time was OK when I selected the GPS option. Charging seems normal. I set mine to start at 12:05 AM to assure charging at low rate time. Problem solved.