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Why did my 2009 Prius lock me out?

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Lex G, Mar 24, 2019.

  1. Lex G

    Lex G Junior Member

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    2009 Prius
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    As I write this, I am at home and safe.
    I am just trying to troubleshoot what may have caused this issue, and how do I prevent/solve it for the future.

    I went to work at about 6pm last night. I remember that when I was trying to lock my car with the key fob, it was being a little weird and did not lock right away. After moving closer, I was able to lock the door.

    I left work around 12 am today, and went out to my car to leave.
    I was able to get into the car. I cannot remember if the car doors unlocked as I put my hand into the handle, or if they were just left unlocked.
    I pressed on the brake pedal and pressed the start button and it did not start up. I tried this about another 3 times and it still did not start up.
    I inserted my keys into the slot and then tried pressing on the brake and pressing the start button. Still did not turn on.
    I MADE A HUGE MISTAKE, and left my keys and my purse in the car.
    I opened my door to try to go into the trunk to check if I had my jumpstart battery pack on me, and the driver door shut. It locked me out of the car, and when I tried the handle, the alarm went off.
    After the alarm turned off, I tried to enter the car again. The overhead light was on and the car made the long beep it usually makes when the keys are in the car, but did not unlock the door.
    I had my phone on me and tried to call roadside assistance, but state farm outsourced it and they wanted me to fill out a long form while I only had 39% left.
    I was able to call my fiance and have him bring me my spare key.
    From there, I was able to use the mechanical key from the spare to open the door. I then was able to sucessfully start the car and drive it home.

    My main questions are what could have caused this?
    In another thread, someone said it could be the key fob. I just had the keyfob replaced at Batteries Plus at the end of January. I also was able to use my normal keyfob to lock, unlock, and start the car in my driveway when I got home.
    Could it be the battery? I had the 12volt (?) battery replaced by the dealership back in 2017 because it kept dying in winter. It cost me about $180 to replace, and I wasn't sure if this indicates that I need to replace it again. I also noticed that when I started the car, the battery level on the screen was blue and two bars above half way, which I assume means it was fine.

    I would like to know what steps does anyone recommend for preventing this in the future? I have work later today and would like to be able to drive to and from without a problem.

    Any help is greatly appreciated.
     
  2. Classic Car Guy

    Classic Car Guy Active Member

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    Hi there,
    Im just new here and I wanna watch what these guys are gonna say since a lot of them has experience. I was kind of anticipating along the way what if it happens to me when I get locked out. This could be a good track record for future safety issues.
    Good luck and thank you.
     
  3. Prodigyplace

    Prodigyplace Senior Member

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    Did Battteries Plus replace the key for or just the case? If they replaced the case it appears the battery died in the fob and Batteries Plus neglected to put the RFID part into the new case. That part is used so the car can use the fob to start even with a bad fob battery. The physical key let's you enter the car with a dead fob battery.
     
  4. jerrymildred

    jerrymildred Senior Member

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    If I got this right, the fob had been working fine for over a month till you got to work last night. If, so, it wasn't a mistake by Batteries Plus in forgetting the RFID chip. I'm not even sure if that's possible since I'm almost positive it's soldered to the circuit board.

    The most likely thing I can come up with is that they either put the old battery back in it or the "new" one had been sitting on the shelf for a long long long time.

    And one other possibility is the 12V on your car could have been low. Six hours with a dome light left on would normally run the battery flat, but since it's a pretty new one, maybe it wasn't totally flat. There have been lots of times, especially with the Gen 2 & 3 cars I've had where the driver's door didn't quite latch. That would leave the lights on inside the car and since they stay on for a while anyway, it's easy to walk away thinking all is normal. That seems most likely to me.
     
  5. Lex G

    Lex G Junior Member

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    Everytime I go to Batteries Plus I just usually tell them to replace the battery and hand them the fob. I assume they replaced the battery as I always get my standard key fob with the hidden physical key back. So as to whether they changed the RFID, I do not know.
    I do know that it would automatically unlock before when I would put my hand in the handle as it was supposed to.

    Is the RFID part something that has to be replaced with the batteries everytime I change the batteries? Is there a way to get a new RFID part for the key fob if they forgot it? The second post mentions its soldered into the fob.
    I will have to check on that. Since it is now daylight out when I get to work, I don't usually use the dome lights.
    I am pretty good about double checking that I hit the lock button three times in a row and look for the lights to flash, so I do not think it was that, but I will still check.

    My plan in the afternoon (since it is currently 6:05am and I have to get to sleep soon) is to take my jumpstart pack to the battery and see if it was drained (since mine tells me what my battery percentage is at). I am not sure if there are any other steps to try in the meantime.
     
  6. jerrymildred

    jerrymildred Senior Member

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    Sounds good to me. Good practices. Still, sometimes stuff happens. I hope it doesn't happen again. ;)
     
  7. Prodigyplace

    Prodigyplace Senior Member

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    I see they just replaced the fob battery, not the case. Perhaps the "new battery is defective but the lockout is a concern.
     
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  8. Patrick Wong

    Patrick Wong DIY Enthusiast

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    Start by checking the 12V battery condition. Measure the voltage across the battery using a digital multimeter. If you don’t have a DMM then turn on the headlights and assess their brightness.

    If the battery is weak, either replace it now or else put a battery charger on it overnight.

    The MFD battery screen shows the state of charge of the high voltage traction battery which is unrelated to the 12V battery condition.
     
  9. TMR-JWAP

    TMR-JWAP Senior Member

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    Lex,

    The RFID chip is only accessible if the FOB is disassembled. This amount of disassembly is not required in order to replace the battery.

    If you ever need to replace the FOB case (say due to rubber buttons getting holes in them or something), the case must be disassembled in order to switch the circuit board over to the new case. The case will be split into two pieces, the front half has the buttons and circuit board. The back half has the RFID chip. It's just a small piece of metal tucked into the plastic of the case. It will have a letter code printed on it. This important thing to do is remove it from the old case and insert it into the new one. Sometimes you can just use the old back half of the case with the new front half if desired. You MUST have this RFID chip in order for the key fob to be recognized if/when you stick it in the key slot.
     
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  10. Lex G

    Lex G Junior Member

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    Thought I would give an update.

    It has been a few weeks now and there has been no more issues or lockouts. I ended up having to drive my car the morning that I made this post (had to help family out). There were no issues that occured that day.

    There still hasn't been any issues recently either. The battery seems fine. I do not have the multimeter, but I checked the headlight brightness as recommended and it still pretty bright.

    The only thing I can think of, could possibly be that the remote is defective. I know that others in the parking lot drive the same generation of prius as me, but I was not near any other priuses when I got locked out. It still baffles me how this occured, but I am now very cautious and keep my purse with keys and phone on me at all times over my shoulder, even when driving.
     
  11. John321

    John321 Senior Member

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    I drive a 2008 Prius. It uses the Smart Key System and will lock and unlock the doors based on me touching the front handles or rear hatch handle. If I am understanding your post correctly yours has the same system. When I forget and put my phone and smart key in the same pocket the car will at times not read the wireless signal from my smart key. The smart key battery and fob are fine the phone just shields it from being able to communicate with the car wireless system.

    Is it possible when you exited your car and left your purse in it that during the trip or exiting the vehicle your purse or its contents were jostled and some item in your purse covered or blocked the smart key wireless communication and the car no longer sensed the key and thought the car was unoccupied and automatically locked the door?
     
    #11 John321, Apr 1, 2019
    Last edited: Apr 1, 2019
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  12. TMR-JWAP

    TMR-JWAP Senior Member

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    A very nice reminder about a very important tidbit of information that very frequently gets forgotten about....phones and fobs do not belong in the same pocket.
     
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  13. Lex G

    Lex G Junior Member

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    With my purse I throw both items in the same (and only) pocket. It tends to work out fine.

    To those wanting an update, the issue was the 12 volt battery.
    On Wednesday I came out of a doctors appt to an unlocked car. It wouldn't start no matter what I did, and I was super careful about making sure I always kept my keys and phone on me.
    The car had to be jumpstarted. Roadside assistance told me to take it in and have them inspect both batteries, as the car is getting old and it could be the hybrid battery pack.
    I took it into Car Max and they did a diagnostic and replaced the 12 volt. It seems to be fine, but I just picked it up today. Time will tell if it was just the 12 volt. They said they tested the hybrid battery and that everything seemed fine.

    My suspicions are that time and the weather played an impact in the death of the battery. Wisconsin did go through a polar vortex this year, and my town reached an alltime low of -50 degrees with windchill during January. It is currently pretty warm around 43 degrees, so hopefully the battery will last me a while.

    They put a toyota true start battery in, and I have the paperwork. It apparently has an 84 month warranty, which is good incase this happens again.
     
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  14. bisco

    bisco cookie crumbler

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    was it original? 10 years is fabulous
     
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  15. bisco

    bisco cookie crumbler

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    nice catch at #8
     
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  16. Prodigyplace

    Prodigyplace Senior Member

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    No like for #8?
    Miserly today? :D
     
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  17. Raytheeagle

    Raytheeagle Senior Member

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    Channeling your inner @tochatihu today:whistle:?
     
  18. bisco

    bisco cookie crumbler

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    just jealous that i didn't get there first :mad:
     
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  19. davecook89t

    davecook89t Senior Member

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    I'm glad everything worked out for you, but there is one small piece of advice I'd like to pass along. It's good that you have a battery pack to jump-start your car if the 12V is dead, but if it is truly dead you will have a problem getting into your trunk, where you keep your battery pack (and where I used to keep my battery pack, until I thought better of it). True, you can unlock the driver's door with a mechanical key and crawl into the trunk to get your battery pack, but wouldn't it be better to open the driver's door reach under the passenger seat for your jump pack and then attach it to the jump points under the hood? Mine is small enough it fits under the passenger seat quite nicely and will save me the claustrophobia and messed up clothes I experienced before I got wise.
     
  20. Prodigyplace

    Prodigyplace Senior Member

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    Some of us can be jealous AND nice ;)
     
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