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Replacement windows

Discussion in 'Prius v Care, Maintenance and Troubleshooting' started by bostonbruins8703, Feb 2, 2019.

  1. bostonbruins8703

    bostonbruins8703 Active Member

    Joined:
    Aug 18, 2018
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    Location:
    Brewster, Ma
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    So I’m not sure where to look. I need replacement windows (as marked in the picture/random stock photo) both windows have deep scratches in them. Unfortunately I didn’t notice them til after the fact when I bought it from the dealership and they wouldn’t do anything about it.
     

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  2. rjparker

    rjparker Tu Humilde Sirviente

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    Safelite Auto Glass. Or a junk yard if your a diy type.
     
  3. bisco

    bisco cookie crumbler

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    talk to your insurance company. glass is covered 100% in ma, maybe a safety hazard?
     
  4. bostonbruins8703

    bostonbruins8703 Active Member

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    Location:
    Brewster, Ma
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    My insurance company won’t cover it...and safelite quoted nearly $600. For a scratch that’s as thin as a penny. The scratch goes straight across. I didn’t notice it until after I drove away from the Toyota dealership. They wouldn’t do anything about it. The jerks actually covered it up with the sale sticker. So I had no way of seeing them unless i peeled off the sticker upon my test drive.
     
  5. JC91006

    JC91006 Senior Member

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    Talk to the general manager at the dealership, you're probably just talking to the wrong person. Keep escalating the issue until you talk to the right person, all the way up to the dealership owner
     
    WilDavis likes this.
  6. bostonbruins8703

    bostonbruins8703 Active Member

    Joined:
    Aug 18, 2018
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    Location:
    Brewster, Ma
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    It’s been nearly two years, I don’t think they’ll do anything now.
     
  7. JC91006

    JC91006 Senior Member

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    Well that was an important detail.

    Comprehensive insurance should cover it, you just have to pay your deductible.

    The rear door window is easier to find used and installation is easy. The little tiny window I would just leave alone, you're the only one that will know it's scratched
     
  8. bostonbruins8703

    bostonbruins8703 Active Member

    Joined:
    Aug 18, 2018
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    Location:
    Brewster, Ma
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    is this the right window for my car? No junk yards in my area have V's available.
     

    Attached Files:

    #8 bostonbruins8703, Jul 14, 2019
    Last edited: Jul 14, 2019
  9. mikefocke

    mikefocke Prius v Three 2012, Avalon 2011

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    Contact Prius hybrids sales and service Scottsburg Indiana in Indiana and see if the cost shipped is reasonable. They strike me as part that may be available after they typical wreck totals the car and it goes to the salvage yard. They specialize in Prius.
     
    bostonbruins8703 and Raytheeagle like this.
  10. bostonbruins8703

    bostonbruins8703 Active Member

    Joined:
    Aug 18, 2018
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    Location:
    Brewster, Ma
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    Thank you very much, I went ahead and emailed the shop about my inquiry. Hopefully I get positive news back soon. =)
     
  11. bostonbruins8703

    bostonbruins8703 Active Member

    Joined:
    Aug 18, 2018
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    Location:
    Brewster, Ma
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    I spoke with the shop via email. I thought things were going to work out. I've been waiting days for them to send me an invoice for an order that they promised. So I ended up finding the part on ebay for about $40 cheaper. :unsure:
     
    Air_Boss likes this.