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CR says '20 Prime more reliable than '20 Prius

Discussion in 'Prime Main Forum (2017-2022)' started by schja01, Dec 2, 2019.

  1. schja01

    schja01 One of very few in Chicagoland

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    The January 2020 issue of Consumer Reports lists the 2020 Prius Prime as the most reliable automobile just behind the Mazda MX-5 Miata. See graphic.
    It even beats out (by 2 points) the conventional Prius.
    Enjoy,
    J
     

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  2. bisco

    bisco cookie crumbler

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    how do they figure it so fast?
     
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  3. Mendel Leisk

    Mendel Leisk Senior Member

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    Appreciate the info, but that attachment is like a vision test, too small and blurry.

    My guess would be the two should be the same, the difference is "noise" in the testing procedures, that should have been caught by the editors.
     
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  4. Trollbait

    Trollbait It's a D&D thing

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    These are based on user surveys.
    That is likely the case, but it may not be. The Matrix was rated lower than the Vibe, and that is bearing out for the drive trains under Dashboardlight.
     
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  5. Marine Ray

    Marine Ray Senior Member

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    What's to be done to knock the Miata out of the top spot :)
     
  6. schja01

    schja01 One of very few in Chicagoland

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    Agreed. I uploaded a large hires scan but uploads apparently get resampled. :(

    I uploaded the image to my Unix Shell hopefully it's to your liking.

    http://home.xnet.com/~schmidtj/images/jpeg0025.jpg
     
    #6 schja01, Dec 3, 2019
    Last edited: Dec 3, 2019
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  7. bisco

    bisco cookie crumbler

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    2020 matrix drivetrains are already experiencing issues?
     
  8. Mendel Leisk

    Mendel Leisk Senior Member

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    Downsampled a bit, hopefully Priuschat will leave it legible:

    upload_2019-12-3_6-40-20.png

    Huh: "In-Car Electronics" seems a common complaint.

    I've attached a pdf you can zoom-and-pan:
     

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  9. Trollbait

    Trollbait It's a D&D thing

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    Articles on CR's results were posted earlier.
    Here is one; Consumer Reports Auto Reliability Survey: Most, least reliable cars
    The Matrix is no more, and so is Pontiac for that matter.;)

    The Matrix and Vibe were built side by side at the old NUMMI plant Tesla now owns. CR saw slightly more reported problems for the Toyota than the Pontiac. Knowing the nature of their method, that could be a case of higher expectations from the Toyota, but the Vibe does better at Dashboard-light also.
    Toyota Matrix Reliability - Dashboard Light
    Pontiac Vibe Reliability - Dashboard Light

    There are two issues with CR's reliability rating. The main one is that reported problems all have the same weight. A loose handle or squeaky fan count the same as a blown head gasket.

    The other is that it is an owner survey in which the term 'problem' has flexible meaning. Somethings seen as a problem by some, may not by others. Then something reported as a problem may not reflect something broken. Ford's CR rating too a hit from their Sync system. The problem wasn't that it broke, but that it had a poor user interface. While an issue for those cars, it isn't one that actually effected the reliability of the car. People not liking the Prius shifter doesn't mean it broke.
     
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  10. Mendel Leisk

    Mendel Leisk Senior Member

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    Hyundai Kona is interesting, lot of features. The rear seatbacks flipped down aren't quite flat, dang.
     
  11. bisco

    bisco cookie crumbler

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    so, it's not about rating the reliability of 2020 models
     
  12. Trollbait

    Trollbait It's a D&D thing

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    I was using the older models as an example of how a minor difference in the CR rating for two models that are essentially the same may have an actual basis instead of being statistical "noise".
     
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  13. bisco

    bisco cookie crumbler

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    thank you
     
  14. bresna

    bresna Active Member

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    There seems to be several things in this graphic that make me go "huh". First off, how does the Mazda CX-9, with an Overall score of 86, get dropped down to #87, while the Lexus GX, with an Overall score of 79, get bumped up to 91?

    Also, if the Mazda MX-5 Miata is #1 at the top left, why isn't it labeled #1? #95 is "the best"? But even if they want to be contrarian and make #1 the worst, why isn't the #1 rated car shown in the bottom right of the chart? In the chart, the lowest score shown is #4, the Chevy Colorado/GMC Canyon, and for some reason, that isn't in the bottom right. Instead, #18 is there. What is the least reliable car??
     
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