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11.6 Screen Software Update

Discussion in 'Prime Audio, Electronics, and Infotainment' started by Jayinla, Feb 4, 2019.

  1. Jayinla

    Jayinla Junior Member

    Joined:
    Aug 10, 2015
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    Location:
    Los angeles
    Vehicle:
    2015 Prius v wagon
    Model:
    Four
    Hi everyone. I've noticed my screen has reset twice in the last week. It wasn't a reboot while driving but when I turn car on, the map settings (POI, map info, etc.) had all reset. I purchased my car in Sep 2017 and have never updated software for the head unit. Is there an update available? When I check on Toyota's site it says no, but I've read conflicting reports in other threads here. I'd like to be able to just load a USB and do myself without bringing into dealer.

    Thank you in advance!!
     
    #1 Jayinla, Feb 4, 2019
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    best to call a dealer and ask. maybe more than one
     
    #2 bisco, Feb 5, 2019
  3. mistermojorizin

    mistermojorizin Active Member

    Joined:
    Jun 12, 2019
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    Location:
    usa
    Vehicle:
    2019 Prius Prime
    Model:
    Prime Advanced
    Did you ever find an update?
     
    #3 mistermojorizin, Apr 30, 2020
  4. Old Bear

    Old Bear Senior Member

    Joined:
    Sep 15, 2017
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    Location:
    Boston, Massachusetts USA
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    See: Information screen reset | PriusChat

    My 2017 Prime Advanced exhibited this problem a few times but it has not occurred since the dealer installed the update described in Elektroingenieur's January 2018 post referenced above.

    My dealership's service department had no problem finding and installing the referenced update. This was done in August 2018. I do not think this is something you can do on your own.
     
    #4 Old Bear, Apr 30, 2020
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