Where is the DVD for the Nav System

The DVD deck is located underneath the driver's seat. Don't know what it would do in a computer system; probably nothing. Have the dealer check it out if you want.

 

Hi karat, welcome to PriusChat. As brandon said, the Nav system is under the driver's seat. Slide the seat all the way forward and go in from the back seat. There's a cover to remove and a button to push to eject the DVD.

You can read some of the data files off the DVD, but they are mostly gibberish, being in a proprietary format for the Nav computer. This is a new car, right, so just have the dealer fix it.

 

Yeah what the last 2 people said, under the driver seat. And I'm not sure how you can check it. You might want to take the DVD and or the car to the nearest TOYOTA dealer to ask for help.

 

<div class='quotetop'>QUOTE(Bill Merchant @ Oct 4 2006, 12:41 AM) [snapback]327714[/snapback]</div>

To add a little to Bill's info: on my 2006, after you take the cover off, you push the button and slide the button to the left. This opens the slot where the DVD will eject. The car has to be in ignition on or ready to then eject the DVD (hold the button down). When you reinsert the DVD, push it into the slot, then push the botton and move it to the right after the DVD disappears into the unit. Then put the outer cover back on.

- Tom

 

If the DVD worked once, i.e., you used the Nav system and saw a map, it is really doubtful there is anythig wrong with the DVD itself. It's in an enclosed, protected drive, so it can't get scratched, making data reads difficult. It's much more likely that a plug someplace is loose. Or that the MFD is in early failure. When you're down there playing with the eject button (sorry I forgot to mention that the car had to be powered) you might try wiggling and pushing on all the connectors you can find to make sure they are tight. Of course, the other end, on the backside of the MFD, could be the problem location too.

The data files on the DVD are readable as text files, just like you can "read" a jpeg image as a text file. The proprietary part is how GPS data is related to map images is related to POI, and so forth.

Take it to the dealer... :huh:

 

<div class='quotetop'>QUOTE(Bill Merchant @ Oct 4 2006, 05:32 PM) [snapback]328109[/snapback]</div>

Oops, I didn't read the original post. Bill's right. My 2006 did the same thing at 3 months old. In my case, I couldn't eject the DVD, the dealer couldn't eject the DVD, and they ended up replacing the whole NAV unit under the seat along with a new DVD. Took two weeks for them to get the parts - one week for the NAV and another week because they didn't order the DVD (duh! they aready knew they couldn't eject it).

Oddly enough, mine would die with the "can't read DVD" message only when the weather was warm to hot. This was in early spring. On a cold morning, the NAV would work until things warmed up. Still wouldn't eject the DVD though.

- Tom

 

My .02$: I'd take it to the dealer. Why mess with something that is still the responsibility of Toyota to keep working?

 

Well, the DVD is a user replaceable item, and it would be silly to have to bother the dealer if all the problem is is a dusty DVD. When I upgraded the DVD via the recall, I was able to work with the service rep to remove/install the DVDs myself, and physically exchange DVDs with him, rather than waste time logging a service call, wait for a tech to become available, have them swap out the DVD (and possibly waste time figuring it all out), then logging the car out and getting it back to me, which would have been a minimum of 1/2 hour. So I do understand an owner checking things out themselves first. But most likely it is a problem with the NAV ECU, which would be a situation to bring up with the dealer.
I doubt it would be the MFD, if no other systems are having problems.