1. Attachments are working again! Check out this thread for more details and to report any other bugs.

P0420 in California (Solution)

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Whitethug, Jan 8, 2011.

  1. lucasanderson298999

    lucasanderson298999 Junior Member

    Joined:
    Jan 16, 2017
    27
    1
    0
    Location:
    los angeles
    Vehicle:
    2008 Prius
    Model:
    N/A
    hello

    I was wondering how you told dealer to fix under the ca emissions warranty? Did you tell them to look it up? I recently got the p1121 code, and saw other people on here have gotten it fixed under that warranty but they denied my request. Stealership is unfair.
     
  2. romad

    romad 2004 Prīus Base Former Owner (Sold 13 May 22)

    Joined:
    Jun 28, 2006
    320
    57
    3
    Location:
    Prescott, AZ
    Vehicle:
    2004 Prius
    Model:
    N/A
    Actually, that is incorrect. Aftermarket cats CAN be installed PROVIDED they have an E.O. certification from the California Air Resources Board (CARB). It is this certification requirement that is the reason for the higher price even though there isn't a physical or operational difference. It can cost hundreds of thousands of dollars to get a CARB certification so the manufacturer needs to recoup that expense. Due to the probable low volume of demand, it is most likely that makers such as Magnaflow and Bosal decided to pass on making a CARB legal cat.

    Now if CARB was REALLY concerned about what comes out of the tailpipe rather than how much money they can rake in, there wouldn't be these silly rules. Fortunately, the EPA is taking steps to eliminate having separate standards and going back to one national standard.
     
    SFO and m.wynn like this.
  3. m.wynn

    m.wynn Senior Member

    Joined:
    Oct 24, 2013
    684
    1,226
    0
    Location:
    Queensbury, NY
    Vehicle:
    2014 Prius
    Model:
    Three
    Really? Cat games for us NY-ers is a lot like Cali.
     
    Raytheeagle likes this.
  4. romad

    romad 2004 Prīus Base Former Owner (Sold 13 May 22)

    Joined:
    Jun 28, 2006
    320
    57
    3
    Location:
    Prescott, AZ
    Vehicle:
    2004 Prius
    Model:
    N/A
    True, HOWEVER cats approved for by NY are still not legal in CA until CARB gets their cut. Walker and Magnaflow both make NY-approved cats:
    https://www.autozone.com/emission-control-and-exhaust/catalytic-converter/walker-new-york-catalytic-converter/275896_89089_2149
    https://www.autozone.com/emission-control-and-exhaust/catalytic-converter/magnaflow-catalytic-converter/544726_477835_5320
    https://www.autozone.com/emission-control-and-exhaust/catalytic-converter/magnaflow-new-york-catalytic-converter/75441_943870_2149
    but as you see, they are not to be put on CA-registered vehicles.

    So there are at LEAST 3 versions of US Prius catalytic converters: California, NY, and 48 state (includes territories like DC, VI, PR, Guam, etc.)
     
    SFO, Raytheeagle and m.wynn like this.
  5. wjtracy

    wjtracy Senior Member

    Joined:
    Sep 19, 2006
    11,311
    3,588
    1
    Location:
    Northern VA (NoVA)
    Vehicle:
    Other Hybrid
    Model:
    N/A
    You need to call Toyota USA and figure out what you are entitled to under the warranty.
    Sometimes they will give you consideration even if you are over the warranty.
    I never heard of a CARB rule that supersedes Toyota warranty, but sometimes Toyota covers.
    Also important is if your car is CARB-certified by Toyota rules (orig registered in a CARB state)
     
  6. romad

    romad 2004 Prīus Base Former Owner (Sold 13 May 22)

    Joined:
    Jun 28, 2006
    320
    57
    3
    Location:
    Prescott, AZ
    Vehicle:
    2004 Prius
    Model:
    N/A
    I just pulled out the "Prius Owner's Warranty Information" booklet for my 2004 Prius. In the Table of Contents, under "Your Warranties in Detail" section are listed 5 warranties, of which the fourth one is "California Emission Control Warranty".
    First, the warranty is for 15 years or 150,000 miles; second, the catalytic converter is specifically mentioned; third, "use of replacement parts not certified in accordance with aftermarket parts certification regulations" is specifically not covered; fourth, if the car fails a smog test, take the test results to a Toyota dealer and they have 30 days to fix it IF it qualifies for coverage.

    So, it sounds like the dealer said it did not qualify, now the dispute procedure kicks in. Step 1 is to discuss the situation with the dealer service or customer service manager. If that fail to satisfy you, then Step 2 is to call Toyota Customer Assistance (800-331-4331in the booklet).
    If Step 2 doesn't work, you go to Step 3 which is an arbitration program called "California Dispute Settlement Program"; the Toyota Customer Assistance can help you with that or you can call directly at 888-300-6237 (again from the booklet). Only after using Step 3, can you use court action under the Magnuson-Moss Warranty Act.
     
    m.wynn and SFO like this.
  7. wjtracy

    wjtracy Senior Member

    Joined:
    Sep 19, 2006
    11,311
    3,588
    1
    Location:
    Northern VA (NoVA)
    Vehicle:
    Other Hybrid
    Model:
    N/A
    I agree...basically if you think you are covered you need to make your case.
    Normally Toyota USA has been extremely cooperative (eg; on HV batteries) so we are not expecting Toyota USA to refuse a warranty issue that is legally covered. Of course dealership service depts have bad rep as far as giving the correct advice, so you want to find a good dealership or else work with Toyota USA yourself.
     
  8. lucasanderson298999

    lucasanderson298999 Junior Member

    Joined:
    Jan 16, 2017
    27
    1
    0
    Location:
    los angeles
    Vehicle:
    2008 Prius
    Model:
    N/A
    thanks for replying! Yes, my car is CARB-certified. I called Toyota USA, but the representative said he could not find a page on his computer that stated which CA Emissions warranty parts were covered or not, and said the dealership should have such list. Dealership is basically forcing me now to pay their diagnostic fee of $150 USD in order for them to tell me the error code–of which I already have and know what it consists of–so they can then go on their computer and check if that part is under CA Emissions Warranty or not.
     
  9. lucasanderson298999

    lucasanderson298999 Junior Member

    Joined:
    Jan 16, 2017
    27
    1
    0
    Location:
    los angeles
    Vehicle:
    2008 Prius
    Model:
    N/A
    Thanks for all the info! I will follow those steps. Yes, I took my Prius Owner's Warranty Information booklet too and pointed to that specific section you mentioned. The dealership manager unfortunately said no after speaking with whoever is up above him.I am thinking of getting a smog check so they can see it will fail because of this code. I'll also call the CDSP now that I have that info. I know three other people that got this part fixed under the emissions warranty so I know for a fact they should've done so too.
     
  10. UberXking

    UberXking Junior Member

    Joined:
    Dec 20, 2015
    16
    7
    0
    Location:
    San Francisco, CA
    Vehicle:
    2006 Prius
    Model:
    ----USA----
    The CC’s are identical. Replace with the one you can afford. Smog guys are not crawling under your car
     
  11. Brando714

    Brando714 Member

    Joined:
    Jun 2, 2020
    101
    16
    0
    Location:
    Anaheim, CA
    Vehicle:
    2004 Prius
    Model:
    ----USA----
    https://www.napaonline.com/en/p/EXC83205 USE THE CARB CODE D-182-62
     
    #51 Brando714, Jun 7, 2020
    Last edited by a moderator: Jun 8, 2020
  12. Elektroingenieur

    Elektroingenieur Senior Member

    Joined:
    Jan 8, 2017
    2,515
    3,253
    9
    Location:
    California
    Vehicle:
    2016 Prius
    Model:
    Three Touring
    I’m afraid not: the Executive Order (PDF) with that number allows a specific aftermarket part to be installed only on vehicles of the makes and models listed in its appendix, none of which is a Toyota Prius car of any year. As the official Smog Check Manual (PDF) explains on page 50:

    For OBDII Equipped Vehicles, inspectors shall use the EO number and corresponding part number to verify the part is approved for use on that specific vehicle configuration (e.g., year, make, model, engine, GVWR, fuel type, etc.). To conduct this verification, inspectors must check the ARB EO Aftermarket Catalytic Converter Database located on the ARB Web site. Each EO contains a catalog listing the applicable vehicles.
    The database is accessible from ARB’s website, which also has a list of all of the Executive Orders. As far as I know, ARB has still not approved any aftermarket catalytic converters for Prius cars.
     
  13. romad

    romad 2004 Prīus Base Former Owner (Sold 13 May 22)

    Joined:
    Jun 28, 2006
    320
    57
    3
    Location:
    Prescott, AZ
    Vehicle:
    2004 Prius
    Model:
    N/A
    I solved the CARB problem by moving to Arizona.
     
  14. Brando714

    Brando714 Member

    Joined:
    Jun 2, 2020
    101
    16
    0
    Location:
    Anaheim, CA
    Vehicle:
    2004 Prius
    Model:
    ----USA----
    HAHA
     
  15. ETC(SS)

    ETC(SS) The OTHER One Percenter.....

    Joined:
    Oct 28, 2010
    7,673
    6,490
    0
    Location:
    Redneck Riviera (Gulf South)
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    That probably wasn't the only problem that this fixed!

    Thanks for your service BTW.
    I've bumped into a few USAF kids over the years that wore black berets.
    Good folks!

    Fun Fact:
    Squids in the Nam that rode PBRs (Patrol Boat Riverine) wore similar berets.
    They used to 'modify' them after their first combat runs.
    Not sure if the USAF does anything similar.

    Congrats on tunneling out!
     
  16. Briana Giselle Jauregui

    Briana Giselle Jauregui Junior Member

    Joined:
    Dec 21, 2016
    12
    4
    0
    Location:
    South Pasadena, CA
    Vehicle:
    2007 Prius
    Model:
    ----USA----
    OMG! I LOVE YOU!
    I'm at 222,000+ miles but you are RAD and appreciate your tenacity!
    Thank you