1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Weird window issue!

Discussion in 'Prime Main Forum (2017-2022)' started by OpusFuller, Aug 14, 2020.

  1. OpusFuller

    OpusFuller Member

    Joined:
    Jul 24, 2018
    31
    47
    0
    Location:
    PA
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Premium
    I noticed a weird window issue. There doesn't seem to be any issue on the inside or outside of the window it seems like it's on a layer in between the glass if that makes sense. I don't know if this would be covered under the warranty or not but it doesn't seem like it's something from wear and tear from the customer. Has anyone else experienced this or had this happen to their window. It's a 2018 previous prime mid trim level.

    I also have the rest issue on the rear hatch handle but from reading some comments on this thread it seems like the people that got this fixed had it happen again so I don't know if there's anything that I could do with that.

    Also have the weird issue with my steering Wheel there is a parts on the top of my steering wheel that is getting wrinkled. Also reading some posts here it seems like some people have luck getting it fixed under warranty and some were denied not sure what I should do. Thoughts?
     
    #1 OpusFuller, Aug 14, 2020
  2. OpusFuller

    OpusFuller Member

    Joined:
    Jul 24, 2018
    31
    47
    0
    Location:
    PA
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Premium
    Pictures.
     

    Attached Files:

    #2 OpusFuller, Aug 14, 2020
  3. schja01

    schja01 One of very few in Chicagoland

    Joined:
    Apr 22, 2005
    1,732
    1,156
    0
    Location:
    Chicagoland
    Vehicle:
    2018 Prius
    Model:
    Prime Advanced
    Not normal IMO I would think it would be covered by warranty. Unless you took a hair blower to it thawing it out in winter?
     
    #3 schja01, Aug 14, 2020
  4. OpusFuller

    OpusFuller Member

    Joined:
    Jul 24, 2018
    31
    47
    0
    Location:
    PA
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Premium
    Lol, I didnt. Just started happening from what I noticed. But what on earth is it? Like a bubble in between the glass? I thought the window was one solid piece?
     
    #4 OpusFuller, Aug 14, 2020
  5. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,693
    48,943
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    laminated
     
    #5 bisco, Aug 14, 2020
  6. jerrymildred

    jerrymildred Senior Member

    Joined:
    Oct 28, 2016
    11,491
    14,100
    0
    Location:
    Tampa, FL
    Vehicle:
    2017 Prius
    Model:
    Two
    The does look like it's delaminating but side windows are usually tempered rather than laminated. I'd absolutely ask the dealer about that.
     
    #6 jerrymildred, Aug 14, 2020
  7. Flaming

    Flaming Active Member

    Joined:
    Aug 9, 2017
    138
    122
    0
    Location:
    QC , Canada
    Vehicle:
    2017 Prius Prime
    Model:
    Technology
    Prius Prime has acoustic front windows. I mean they are special laminated glass. Looks like they delaminate....yes go see your dealership. Not normal.


    Posted via the PriusChat mobile app.
     
    #7 Flaming, Aug 14, 2020
  8. Salamander_King

    Salamander_King Senior Member

    Joined:
    Nov 8, 2015
    10,963
    8,839
    0
    Location:
    New England
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Wow, first time seeing and reading this glass problem. Chips and cracks, yes... but not this. As for the problem with rust on hatch handle backing plate and wrinkled steering wheel SofTec covering, those are known issues. You have to ask press hard to get any warranty repair, but it's been done, although the fix seem to be variable.
     
    #8 Salamander_King, Aug 14, 2020
  9. OpusFuller

    OpusFuller Member

    Joined:
    Jul 24, 2018
    31
    47
    0
    Location:
    PA
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Premium
    Thanks for the replies. I actually work at a Toyota dealership. I sell them. We don't get Primes here in this region aka Pittsburgh, Pa. I just wanted to k on what to talk to service about tomorrow when I go in.

    Its funny, I've been selling Toyota for 4 years and this is the only vehicle I've seen or heard about the steering wheel issue. Same with lift gate and definitely this is the first time I've seen the windshield issue. Quality control is always pretty good. Weird.

    Again, thanks for the info everyone.
     
    #9 OpusFuller, Aug 14, 2020
    Salamander_King likes this.
  10. mistermojorizin

    mistermojorizin Active Member

    Joined:
    Jun 12, 2019
    310
    135
    0
    Location:
    usa
    Vehicle:
    2019 Prius Prime
    Model:
    Prime Advanced
    What is the lift gate issue?
     
    #10 mistermojorizin, Aug 15, 2020
  11. jerrymildred

    jerrymildred Senior Member

    Joined:
    Oct 28, 2016
    11,491
    14,100
    0
    Location:
    Tampa, FL
    Vehicle:
    2017 Prius
    Model:
    Two
    #11 jerrymildred, Aug 15, 2020
  12. Trollbait

    Trollbait It's a D&D thing

    Joined:
    Feb 7, 2006
    21,711
    11,313
    0
    Location:
    eastern Pennsylvania
    Vehicle:
    Other Non-Hybrid
    As mentioned, it is laminated like the windshield. In addition to sound reduction, some consider it a safety feature, as it keeps those not wearing seat belts from ejecting out the side window when it breaks during a crash.:rolleyes: Of course, it makes it harder to break for escape and extraction during emergencies.

    Rust on the piece supporting the handle.

    Japan doesn't salt roads in winter. So their car designers had no idea what it can do to cars. That's why the first Tacoma/Hilux Toyota imported to the US had the bed rust out. I guess each generation of engineers needs to relearn the lesson.
     
    #12 Trollbait, Aug 15, 2020
  13. Tips

    Tips Member

    Joined:
    Dec 22, 2019
    128
    64
    0
    Location:
    Grand Forks, B.C. Canada
    Vehicle:
    2020 Prius Prime
    Model:
    Plug-in Base
    Make sure the drains in the underside of the doors are clean. Use a wire too clear the drains.

    Posted via the PriusChat mobile app.
     
    #13 Tips, Aug 16, 2020
  14. Prim.e.xample

    Prim.e.xample Active Member

    Joined:
    Sep 21, 2019
    161
    101
    0
    Location:
    Indiana
    Vehicle:
    2020 Prius Prime
    Model:
    XLE
    That is super weird! The only glass issue I've had is the back passenger window squeaks the I put it up.
     
    #14 Prim.e.xample, Aug 21, 2020
(You must log in or sign up to post here.)