Please Insert Correct storage media EC 11D (EC 123)

It is not nice to post the exact same question in more than one place on here.
It just confuses matters.

 

congrats and welcome! how long have you owned the car? has it been working correctly up until today?

 

Any recommendation on how to point somebody from the Newbie forum to the correct place where the answers may be? In this case there are two places where most of the needed expertise resides.
I am open to suggestions.

 

maybe try resetting the head unit by pulling a fuse if you can find it, or disconnecting the 12v negative for a few minutes. does the cd eject?

 

Not sure I understand the question.
You tell him to go LOOK there for answers.
Or if you are a moderator, you MOVE his post to a more appropriate sub-forum.

 

I told him where to look with two links. I am not a moderator, just trying to help a newbie.

 

the xm radio is not related. if you want it, you have to remind them, and they can contact xm. i don't have any answers just suggestions. i don't recall any pip owners having problems, but there may be a couple.

 

I know this an old post, but I am also getting "insert correct storage media" error EC123 on my radio when I power on my car. I have a 2012 Prius and it started doing it random and now it does that most of the time when the car is powered on. I have tried ejecting cd's and usb and it will still do it. Also tried unplugging head unit with out any success.

Does anyone have any ideas what the fix is?

Is there a good aftermarket head unit that will display all the fuel consumptions etc that the OEM one does?

 

could it be gps?

 

I've had this problem for months and its getting worse. Sometimes I have to start the car 5 times to make it go away. The only fix I've seen anywhere is a person took it to a dealer, and they told him they had to replace the entire audio system. Sounds like a huge, expensive fix to me. Not really excited about doing that. Is that what its going to have to be?

 

OK, here is the no shit answer to solving this problem. First, try disconnecting the 12 volt battery for 10 minutes and see if that fixes it. It usually won't, but that is recommended by Toyota mechanics and you might as well shoot for the easy fix. If that doesn't fix it, a dealership will remove and replace the head unit. A similar type fix on a Toyota 4 Runner was recently quoted nearby as $1,700. A much cheaper fix is a shop that specializes in fixing vehicle radios. I suspect that not all cities will have one. In the Sacramento region there is a shop called Radio Medics. I went there and they removed my radio head, and then I drove home. Next week they called me, I went in, and they reinstalled my radio head. Cost was $325. Not cheap, but way cheaper than the $1700 or so to have a dealer remove and replace. So the answer is take it to a vehicle radio specialist. Hopefully there will be one in your area.