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Flat tire- what to do

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by hybridmel, Dec 20, 2020.

  1. hybridmel

    hybridmel Junior Member

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    I purchased new tires about 2 years ago. I don't drive a ton, and especially with this last year, I've driven even less, so these tires don't and shouldn't have a ton of use on them. The location where I purchased the tires includes roadside assistance and came highly recommended by a relative, so I went for it.

    Flashback to about June-ish of this year. I had a tire pressure light on in my car. However, the place where I purchased the tires was closed due to Covid, so I couldn't get in. Visibly, nothing seemed wrong. Finally, one of the locations opened near me, and I took it in. Now, I mentioned nothing other than the tire pressure light, and asked if they could check it for me. So, they did.

    When they came back, they said nothing was wrong with the tires, so it was probably a sensor issue. They handed me a paper, which I read the bulk of. Tire pressure and tread looked good, so I felt the issue was resolved. A few weeks later, I took my car to the dealership to get the sensor issue fixed. To which, they told me it was not a sensor issue...that the tires were just slightly low, so they added a little air to them, and the sensor fixed itself.

    This kind of annoyed me, but I figured....okay no big deal.

    Yesterday, I wake up on my car has a flat tire. Ugh. Now, I don't know if it can be repaired or replaced....hopefully repaired. So, I call roadside assistance. And my options are, they can come change to the spare tire, until I can get it to the place. Or, they can call a tow and tow it. This all seems wildly unnecessary if it's something that could be patched, although I'm a little bothered that a 2 year old tire with very little driving on it would need to be patched in the first place. Also, the tire place is an hour away, so if they tow it, it's a half-day, at least, investment of my time and I'd either have to take off work or go down Christmas Eve....the point is....it's inconvenient.

    In the meantime, I re-read my paperwork from my tire installation/rotations/etc. I save them all. Well, the paperwork from August when I got the tires checked, in the very bottom left hand corner, it mentions Pass Rear Flat, which is, in fact, the tire that is currently flat. Now...I never once mentioned a particular tire to them. I just told them about the tire pressure light...as I said, nothing was visibly wrong. The fact that they mentioned that particular tire seems like they were looking at/for *something*

    I could take it to a tire place near me to see if it can be repaired, but then I'd have to pay them, which defeats the purpose of buying tires from a place that provides roadside assistance. I'm also not sure if it would void my tire warranty, but at the very least it doesn't hold the tire company accountable. And, I think the onus is on them to make it right.

    Finally, the nearest location is 55 miles away which....I know is iffy on whether to drive that far on a donut. Seems like maybe a tow would be the way to go.

    What would you do in this situation? I am going to go out in a little bit to inspect the tire.
     
  2. davidc83

    davidc83 Member

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    You have probably picked up a small nail, stapel, or metal fragment....or the tire isn't seated properly or the inner wheel has some rust on it, or a bad valve stem. If there is a nail or something, you may have difficulty finding a shop to patch it...they don't want the legal liability...if you don't want the hassle of getting tire replaced or wheel liked at, buy a 12v air compressor and when light comes on, air the tire. Also, if car sits for days on end, all tires loose air pressure, some lose it faster than others, even same brand on same car.

    Z6201V ?
     
  3. sam spade 2

    sam spade 2 Senior Member

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    IF.....the tire is indeed repairable, call around.
    WalMart does good puncture repairs for about $7.50, just for instance.

    If there is a place close by, use the "roadside service" guarantee to get it pumped up or the spare installed and then let someone else fix it.

    If it is sidewall damage and not repairable.......then the choice becomes a bit more difficult.
     
  4. Stevewoods

    Stevewoods Senior Member

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    It's a flat. Happens even to new tires!

    Get it repaired at the closest tire place -- back in the oldendays every corner gas station repaired flats....now you need a tire store. Out West, Les Schwab does them for free no matter where you bought the tire -- if course they are hoping it is NOT repairable so they can sell you a new one.

    You are stressing out way too much. If I don't have a flat at least once every 18 months or so, I feel blessed
     
    fuzzy1 likes this.
  5. hybridmel

    hybridmel Junior Member

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    Not sure what that last thing is asking.

    I don't see a nail or a rip or anything like that.

    So, I checked with my tire place and they said using Fix a Flat or having it repaired anywhere else voids the warranty on the tire. So...I think I'm kind of SOL on the repair option.

    They said that they can repair it, but it's just a matter of getting it there, so it seems like spare tire or tow are my options. Grrrr.


    See above about the repair thing. It voids the warranty on the tire.

    If the place I got the tires was like 5 miles up the road, this wouldn't be such a stressful experience. But, since it's an hour away...and it involves either missing work or waiting several days...that's where the stress comes from.
     
  6. SFO

    SFO Senior Member

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    Pump it full of air and stick it in the bathtub (livestock tank, etc), that will tell you where the leak is and if the tire is repairable.

    If you don't have access to a body of water, then after filling with air, spray soapy water all over the tire and look for bubbles.

    Can you please tell us which tire chain store this is, as the suspense has gone on way too long now.
     
  7. hybridmel

    hybridmel Junior Member

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    Haha.....it's Sams Club

    As far as filling with air.....is it okay for me to drive the car to the convenience station to get to an air pump?
     
  8. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

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    If the tire is flat? No, you don't even want to drive it 10 feet if you can help it.

    Use the donut, drive the car back to where you have good terms.
     
  9. SFO

    SFO Senior Member

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    Not a good idea, unless the wheel has been removed from the vehicle.

    How many feet away is the gas station?
     
  10. Stevewoods

    Stevewoods Senior Member

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    My opinion, which is worth just what you paid for it. :p

    Screw the tire warranty. Get it fixed at the closest spot. Tire and battery warranties are both somewhat of ... well... say no more.

    If you don't mind a bit of risk,,,,,or put another way: Are you a bit of a gambler?

    The odds of you needing to ever take advantage of the warranty are low -- and even if you do, odds are, you will NOT save enough to account for the hassle now.

    Get it fixed at the closest place and call it good. End of your worries (hopefully).
     
    #10 Stevewoods, Dec 20, 2020
    Last edited: Dec 20, 2020
  11. rjparker

    rjparker Tu Humilde Sirviente

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    Good Grief Charlie Brown! Put air in it or change to the spare and take it to the nearest tire place and have it patched! Call roadside and have them change it. Or do it yourself, which most able bodied driver's need to know how to do. Then drive to any tire place and wait while they fix it. But only with a patch from the inside. Sams Club won't void your warranty. Everybody gets flats.

    DF4F2A85-A1BC-4EE1-A270-2AEE5700AC00.jpeg
     
    #11 rjparker, Dec 20, 2020
    Last edited: Dec 20, 2020
  12. Mendel Leisk

    Mendel Leisk Senior Member

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    So put the spare on and run it over to the tire shop.

    just my 2 cents: get yourself a pressure gauge, floor-style bicycle pump and a decent quality plug repair kit (BlackJack or sim), watch some videos on how to do the deed.
     
  13. sam spade 2

    sam spade 2 Senior Member

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    Really DO try and be practical about this.

    Tire "warranties" are pretty much of a joke in most cases anyway.
    And the odds of you ever having to use the "warranty" on that one tire are pretty slim.

    MAKE your decision and then stop fretting over it.

    P.S. You aren't really going to know if it's repairable or not until someone finds the leak and looks at it.
    Could be something simple like a valve stem gone bad or left loose.
     
  14. fuzzy1

    fuzzy1 Senior Member

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    Apologies if my response seems a bit harsh, but I'm seeing too many possible indicators of unrealistic expectations:
    Were you expecting the roadside service person to do the patching on the spot? That is quite unrealistic these days.

    He/she gave you the reasonable expected options. If you can't put the spare tire on yourself, you should have let him/her do it.
    NO!, if it is still flat. That will likely ruin the tire, and void any warranty as abusive use.
    Age and amount of driving are totally irrelevant to the types of road debris that commonly cause flats. It could happen in half a block as you drive away from the original installation.

    That is the problem with getting a warranty from a very inconvenient location. The inconvenience and lost wages and other costs of getting there to exercise a warranty, can exceed the value of having the warranty.

    Tires are one of those things best handed by a nearby shop.
    Covid was not a good reason to wait. The low pressure light needs immediate attention, even if nothing is visibly wrong. Automotive and tire repairs are essential services that never closed, anyplace close could have checked it almost immediately if you were not able-bodied enough to do it yourself.

    Even if you are not able-bodied to do it yourself, at least have a tire pressure gauge in the car so that a visiting friend or relative can do it for you. A gauge is much cheaper than even a single un-covered service call.

    Had your tire pressures ever been checked since you had them installed? If not, then it is no surprise that very slow leakage could have triggered the warning light after 1.5 years. That is far too long to go without pressure checks and adding any needed top-up air. All tires lose air over time.

    If you can't do preventative checks yourself before this trouble arises -- and it will, even if you never get a debris-induced flat -- then take it to some place that can. And do it on a regular schedule.
     
    #14 fuzzy1, Dec 20, 2020
    Last edited: Dec 20, 2020
    Mendel Leisk likes this.
  15. Stevewoods

    Stevewoods Senior Member

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    "And, yes Charlie Brown," the last couple of posts have told you exactly what tire warranties are all about.

    upload_2020-12-20_16-5-3.jpeg