1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Entune Solutions?

Discussion in 'Prime Main Forum (2017-2022)' started by seatown7, Feb 6, 2021.

  1. seatown7

    seatown7 Northwest Prius Dork

    Joined:
    Feb 2, 2011
    90
    19
    5
    Location:
    Seattle, WA
    Vehicle:
    2013 Prius Plug-in
    Model:
    Plug-in Advanced
    I just bought a 2018 Prius Prime "Advanced" to replace my 2013 Plug-In. I was impressed with the larger screen and the JBL 10 speaker audio system...until I began to try to use Entune. I mistakenly thought it might have been improved since it was a disaster when I first tried it on the earlier model. Nope. Entune is even worse now. I read that after 2018, Toyota works with Apple CarPlay, but that's no help with my 2018 model.

    So what do you all do with 11 inches of screen that does little but piss you off? Do you just turn the screen off? Is there any aftermarket solution? The rest of the car is excellent, but this huge screen in my face, reminding me of the weakest link every time I drive is making regret my purchase.
     
    #1 seatown7, Feb 6, 2021
  2. Mark McIntyre

    Mark McIntyre Member

    Joined:
    May 10, 2017
    36
    51
    0
    Location:
    Boulder CO
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    No help from me, but I too feel exactly the same about my 2017 "Advanced". The Toyota system is in direct contract to the Uconnect system in my 2015 RAM truck. While it does not have Carplay, the native system recognizes my voice asking to call a contact well over 95% of the time. All of the other controls are usable and understandable.

    Anxious to hear if anyone has a real solution.
     
    #2 Mark McIntyre, Feb 6, 2021
  3. ForestBeekeeper

    ForestBeekeeper Active Member

    Joined:
    Sep 19, 2011
    695
    269
    0
    Location:
    Maine
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    I have a 2017 and I have never been able to get the entune to work.

    As for the big screen, it works fine as a road map, and when in reverse it is nice having the backing camera.
     
    #3 ForestBeekeeper, Feb 6, 2021
    schja01 likes this.
  4. Salamander_King

    Salamander_King Senior Member

    Joined:
    Nov 8, 2015
    10,963
    8,839
    0
    Location:
    New England
    Vehicle:
    Other Hybrid
    Model:
    N/A
    I just traded in 2017 PP Platinum with the 11.6" display for a 2020 PP LE with a 7" display. While I had 2017 PP, I did have the screen off most of the time. I never installed Entune on my phone, never updated the HU. AFAIK, there is no know aftermarket unit that works on the 11.6 system.
     
    #4 Salamander_King, Feb 6, 2021
  5. jerrymildred

    jerrymildred Senior Member

    Joined:
    Oct 28, 2016
    11,491
    14,100
    0
    Location:
    Tampa, FL
    Vehicle:
    2017 Prius
    Model:
    Two
    I hope that whoever came up with Entune was fired and banned from interface programming. Totally worthless piece of garbage that Toyota should be ashamed of.

    I just leave my display on the map and usually have the climate control on the bottom.
     
    #5 jerrymildred, Feb 6, 2021
    Toyo_Tom, Bob Comer, ems2158 and 2 others like this.
  6. ForestBeekeeper

    ForestBeekeeper Active Member

    Joined:
    Sep 19, 2011
    695
    269
    0
    Location:
    Maine
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    While snooping around at the features shown on the screen, I have seen one feature for updating the 'map and traffic data' file. The current data file for this is dated to the date of manufacture of the vehicle.

    Does anyone know if there is a way to upgrade that file?

    My dealership has no clue.
     
    #6 ForestBeekeeper, Feb 6, 2021
  7. Elektroingenieur

    Elektroingenieur Senior Member

    Joined:
    Jan 8, 2017
    2,515
    3,253
    9
    Location:
    California
    Vehicle:
    2016 Prius
    Model:
    Three Touring
    The dealer missed a sale. To update the maps and points of interest file, you buy a microSD card with a navigation database. Toyota’s Navigation Map application chart (PDF) says the current part number, as of August 2020, is 86271-GN8PR-20, list price $210.
     
    #7 Elektroingenieur, Feb 6, 2021
    TGrracie and jerrymildred like this.
  8. Bob Comer

    Bob Comer Active Member

    Joined:
    Sep 20, 2010
    708
    455
    0
    Location:
    South Carolina low country
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Entune's horrible to put it mildly. I still use my screen for nav, radio controls, and backup camera, but that's about it.
     
    #8 Bob Comer, Feb 7, 2021
    jerrymildred likes this.
  9. MikeDee

    MikeDee Senior Member

    Joined:
    May 9, 2013
    1,535
    582
    0
    Location:
    San Francisco Bay Area
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Plus
    It is horrible, the navigation system sucks, and voice recognition is poor. At least they now have an Alexa app after removing Pandora.
     
    #9 MikeDee, Feb 8, 2021
    Toyo_Tom and jerrymildred like this.
(You must log in or sign up to post here.)