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2013 Prius Nav Problem

Discussion in 'Gen 3 Prius Audio and Electronics' started by czebin, Mar 17, 2021.

  1. czebin

    czebin New Member

    Joined:
    Mar 17, 2021
    3
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    Location:
    Phoenix
    Vehicle:
    2013 Prius
    Model:
    III
    I have a 2013 Prius and every time I start the car the nav wants to take me to my previous address. If I select stop guidance then that will stop navigation until I start the car again. I cannot get this to stop. Here are the steps that I have taken from the ideas that I have found on this forum to no avail. Anyone know how to fix this?

    1. Took it to the dealer twice and they do not know what the problem is
    2. I have reset the nav to factory defaults
    3. I pulled the ground off of the battery and let the car sit without power overnight
    4. I removed the nav and unplugged it from the car and re-installed the next day.

    I am at a loss. Any ideas would be really appreciated.
     
  2. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

    Joined:
    Oct 2, 2004
    44,933
    16,157
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    Location:
    Canada
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Did you try deleting the destination?
     
  3. czebin

    czebin New Member

    Joined:
    Mar 17, 2021
    3
    0
    0
    Location:
    Phoenix
    Vehicle:
    2013 Prius
    Model:
    III
    I don't have the option to delete the destination.
     
  4. czebin

    czebin New Member

    Joined:
    Mar 17, 2021
    3
    0
    0
    Location:
    Phoenix
    Vehicle:
    2013 Prius
    Model:
    III
    If I replace the unit, is there a radio or nav code that I will need or is it just plug-n-play?